Walls Ford

Great customer service I had a great experience at Wall's Ford. Greg Neptune is awesome- very friendly and found me exactly what I wanted very promptly and for a good price I had a great experience at Wall's Ford. Greg Neptune is awesome- very friendly and found me exactly what I wanted very promptly and for a good price as well. He was knowledgeable about the car and all its features, making it very easy to hop in and drive. I had a great first car buying experience and would definitely recommend this dealership to others. More

Excellent Our experience with the salesmen, James Mullen, was the most comfortable, relaxed car deal I've ever done. I've bought many new cars over the years & Our experience with the salesmen, James Mullen, was the most comfortable, relaxed car deal I've ever done. I've bought many new cars over the years & I was pleasantly surprised. Chris in finance/sales very extremely helpful & went above & beyond for us. More

My new lease Our salesman, Greg Neptune, was patient, courteous, and went above and beyond to help get us into a new car. Everyone at Wall's Ford was very pleasant Our salesman, Greg Neptune, was patient, courteous, and went above and beyond to help get us into a new car. Everyone at Wall's Ford was very pleasant and helpful. More

Great Experience - Great Deal! Everyone was nice, transparent, responsive and truly put forth the effort to get us the best deal. Not the typical car salesman experience. Great pl Everyone was nice, transparent, responsive and truly put forth the effort to get us the best deal. Not the typical car salesman experience. Great place and would absolutely refer others. More

Great Experience My Fiance and I were looking for a specific vehicle for a second car. We happened to be in the area and saw that they the car model we were looking fo My Fiance and I were looking for a specific vehicle for a second car. We happened to be in the area and saw that they the car model we were looking for, so we ended up stopping in. We viewed the car which was priced lower then what we were looking to spend for a used car and it had many more options. To be clear we had previously been denied financing through another dealership so we were a little worried in our shopping, since we didn't want to be disappointed again. We looked at the car and immediately knew that was the car we were looking for, we dealt with Aaron and he provided the information we wanted and instead of pushing the sale, he said that we should go drive it to lunch and think about it. There was no pushiness, so we decided to just take it for a spin, we were even more impressed. We got back and talked to Aaron and explained our credit situation and he assured us he could make it work. We ended up getting approved quickly and soon were filling out the paperwork, which went quick as well. After having the car for a little bit we found some issues, which they quickly resolved, with no issues whatsoever. The customer service we experienced with there service department, especially with Steven, was way above what we were expecting. Then when we had a problem with the transmission, its a mini cooper they have problems with that, they sent it to the local mini dealership to make sure that we were satisfied with our purchase and the repair, they even gave us a free rental car! I would highly recommend dealing with this business, they are honest, and go above and beyond to make sure your are happy with your purchase. If your are looking for a ford or a used car I recommend dealing with Aaron, or if you need service, be sure to give Steven a call. Thanks again Walls, I will definitely come back when looking to upgrade our first car. More

Excellence in Customer Service and an HONEST Deal If you are looking for a new Ford (and a new dealership: Good bye Regan/Auto Fair! not the same anymore) this is the place to go! I just purchased a If you are looking for a new Ford (and a new dealership: Good bye Regan/Auto Fair! not the same anymore) this is the place to go! I just purchased a New 2015 Ford Escape and this place is by far the BEST dealership in the area! It is conveniently located right off 95 in Salisbury. Kudos to Greg and Heather for their professionalism and great customer service. Kudos to Wall's Ford for providing a "no hassle, no pressure and honest deal" experience! The competitors in this area just do not understand the customer like Wall's Ford. Mr. Wall even shook my hand, thanking me for the business! I have yet to experience their service department, having a new SUV. I am hoping that their service quality will match their customer service when I need it. More

I only need one word HONESTY!!!! Aaron and Chris L were excellent to deal with. Quick response times and answers to all my questions. Aaron took extra time explaining vehicle details. Aaron and Chris L were excellent to deal with. Quick response times and answers to all my questions. Aaron took extra time explaining vehicle details. More

Excellent no hassle purchase I ordered a 2015 Ford Expedition. The price and the experience was unbeatable. Plan on buying another vehicle for my wife in the next couple of mont I ordered a 2015 Ford Expedition. The price and the experience was unbeatable. Plan on buying another vehicle for my wife in the next couple of months, don't think I will need to look for another dealer. More

Incredible Service I went in with low credit, a huge amount of student loan debt, a part time job and no cosigner. Wall's Ford worked miracles. They worked tirelessly I went in with low credit, a huge amount of student loan debt, a part time job and no cosigner. Wall's Ford worked miracles. They worked tirelessly with the bank to give me a monthly payment I could afford. I was skeptical that I would ever be approved but they made it happen. I had visited other dealerships around Newburyport, MA and was basically laughed at once my credit had been checked. Besides that all of the people I worked with were simply lovely. They treated me like one of the family and I thoroughly enjoyed being there. I even met Mr. Wall himself! I would recommend this dealership in a heartbeat. They are kind and caring and understand that being able to lease a vehicle can make all the difference in a person's life. More