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Walls Ford
Salisbury, MA
945 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 AM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 945 reviews
June 06, 2016
service dept. is excellent. they are very service oriented and very helpful. Steven freeman is always very conscious of my needs and has bailed me out numerous time is excellent. they are very service oriented and very helpful. Steven freeman is always very conscious of my needs and has bailed me out numerous times. More
by don
Employees Worked With
steven freeman
June 04, 2016
Excellent Hassle free and very professional I would definitely recommend this dealer to all my friends and family Greg Neptune was a great salesman when I'm loo Hassle free and very professional I would definitely recommend this dealer to all my friends and family Greg Neptune was a great salesman when I'm looking for a nother car I will be back More
by March11
Employees Worked With
Greg Neptune
June 04, 2016
Great Service! From calling to make an appointment to picking up my car, the experience with Walls Ford was pleasantly seamless. At drop off Steve was very friendly From calling to make an appointment to picking up my car, the experience with Walls Ford was pleasantly seamless. At drop off Steve was very friendly and responsive to my issues with my car. When I came to pick up my car, which was finished before I expected, the transition was easy and the problem was solved. I highly recommend this dealership. More
by Julie P.
Employees Worked With
Steven Freeman
May 07, 2016
awsome stress free service best experience I ever had at a dealership tom was a class act never will I go any where else for my car needs, highly recommend! best experience I ever had at a dealership tom was a class act never will I go any where else for my car needs, highly recommend! More
by djean63
Employees Worked With
tom fountain
May 06, 2016
Pleasant, smooth, and timely. Easy, pleasant experience. Tom was great to work with. Everyone was friendly. Checked website beforehand (met my needs, but could use some work.) Had Easy, pleasant experience. Tom was great to work with. Everyone was friendly. Checked website beforehand (met my needs, but could use some work.) Had a fair idea of what I was looking for, but upgraded after test driving. Even with test drives, it was a pretty quick, and smooth process. Pleased with choice of vehicle and dealership. More
by ST16
Employees Worked With
Tom Welch
May 05, 2016
First Time Buyer I decided to take the plunge and finance my first car. After searching the web for vehicles that would be practical for my family, I stumbled upon the I decided to take the plunge and finance my first car. After searching the web for vehicles that would be practical for my family, I stumbled upon the perfect one on Walls website. I made an appointment to come in. When I got there they were ready for me and happy to help! I needed to make an appointment to come back and sign the paperwork. When I came back, I had both of my littles. The salesman I was dealing with, Stan, offered to put up my children in the play room and keep an eye on them while I sat down and went over the loan paperwork. A lifesaver! I was able to be in and out within 20 minutes (Heather was a gem and was so kind to go over everything with me, since I was a first time buyer!) and into my new (new to me!) car! I will definitely recommend Walls Ford and Stan to anyone I know looking to purchase a new vehicle! More
by wicksmom32
Employees Worked With
Stan Wojtas, Heather Neptune
February 15, 2016
Very happy! I am so so happy and got exactly what I wanted!!!! I Leased a Mustang and it is Beautiful, leather interior and so many extras came with the car! I am so so happy and got exactly what I wanted!!!! I Leased a Mustang and it is Beautiful, leather interior and so many extras came with the car! More
by Barber
Employees Worked With
Oscar and Danielle
February 05, 2016
Poor experience with service department I paid for an oil change, tire rotation and inspection. A few days later the low brake fluid light came on so that part was at least skipped in the I paid for an oil change, tire rotation and inspection. A few days later the low brake fluid light came on so that part was at least skipped in the process. Took it in again a few months later for the same thing and this time a few days later the low air pressure light came on. I have to wonder what they actually inspected and if the even rotated my tires. Also, on a separate service appointment my care was driven 25 miles and driven hard. My fuel mileage dropped from 32 to 28 and it was at half a tank at the time. I have little to no faith in the service department.. More
by muggle_99
Employees Worked With
I don't recall his name,
December 22, 2015
Easy and fun Our experience was exceptional. Our sales person Greg Neptune was very knowledgeable and easy going and we totally enjoyed his enthusiasm with the dif Our experience was exceptional. Our sales person Greg Neptune was very knowledgeable and easy going and we totally enjoyed his enthusiasm with the different makes and models of the Ford vehicles. More
by Terbear53
Employees Worked With
Greg Neptune
December 14, 2015
New car Greg Neptune Salesman Was so helpful sweet and kind Would like to thank him and all the staff for the best experience Ever buying a new car. Thousand Greg Neptune Salesman Was so helpful sweet and kind Would like to thank him and all the staff for the best experience Ever buying a new car. Thousand times recommend them to all looking. They treat you like family Thank You All, Lynda More
by lpdakota
Employees Worked With
Greg Neptune , and staff
