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Walls Ford
Salisbury, MA
930 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 AM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 930 reviews
May 05, 2016
First Time Buyer I decided to take the plunge and finance my first car. After searching the web for vehicles that would be practical for my family, I stumbled upon the I decided to take the plunge and finance my first car. After searching the web for vehicles that would be practical for my family, I stumbled upon the perfect one on Walls website. I made an appointment to come in. When I got there they were ready for me and happy to help! I needed to make an appointment to come back and sign the paperwork. When I came back, I had both of my littles. The salesman I was dealing with, Stan, offered to put up my children in the play room and keep an eye on them while I sat down and went over the loan paperwork. A lifesaver! I was able to be in and out within 20 minutes (Heather was a gem and was so kind to go over everything with me, since I was a first time buyer!) and into my new (new to me!) car! I will definitely recommend Walls Ford and Stan to anyone I know looking to purchase a new vehicle! More
by wicksmom32
Employees Worked With
Stan Wojtas, Heather Neptune
February 15, 2016
Very happy! I am so so happy and got exactly what I wanted!!!! I Leased a Mustang and it is Beautiful, leather interior and so many extras came with the car! I am so so happy and got exactly what I wanted!!!! I Leased a Mustang and it is Beautiful, leather interior and so many extras came with the car! More
by Barber
Employees Worked With
Oscar and Danielle
February 05, 2016
Poor experience with service department I paid for an oil change, tire rotation and inspection. A few days later the low brake fluid light came on so that part was at least skipped in the I paid for an oil change, tire rotation and inspection. A few days later the low brake fluid light came on so that part was at least skipped in the process. Took it in again a few months later for the same thing and this time a few days later the low air pressure light came on. I have to wonder what they actually inspected and if the even rotated my tires. Also, on a separate service appointment my care was driven 25 miles and driven hard. My fuel mileage dropped from 32 to 28 and it was at half a tank at the time. I have little to no faith in the service department.. More
by muggle_99
Employees Worked With
I don't recall his name,
December 22, 2015
Easy and fun Our experience was exceptional. Our sales person Greg Neptune was very knowledgeable and easy going and we totally enjoyed his enthusiasm with the dif Our experience was exceptional. Our sales person Greg Neptune was very knowledgeable and easy going and we totally enjoyed his enthusiasm with the different makes and models of the Ford vehicles. More
by Terbear53
Employees Worked With
Greg Neptune
December 14, 2015
New car Greg Neptune Salesman Was so helpful sweet and kind Would like to thank him and all the staff for the best experience Ever buying a new car. Thousand Greg Neptune Salesman Was so helpful sweet and kind Would like to thank him and all the staff for the best experience Ever buying a new car. Thousand times recommend them to all looking. They treat you like family Thank You All, Lynda More
by lpdakota
Employees Worked With
Greg Neptune , and staff
October 20, 2015
Amazing customer service! By far the best experience I've had at a car dealership! Everyone was so friendly and genuine. I never felt like they were pushing me into a deal. Ove By far the best experience I've had at a car dealership! Everyone was so friendly and genuine. I never felt like they were pushing me into a deal. Overall, I would highly recommend Walls Ford! More
by apotvin
Employees Worked With
Greg Neptune, Heather Neptune
September 27, 2015
My new Ruby Red Focus Went in to have my 2012 Focus serviced and ended up buying a 2015 Ruby Red Focus. Had no intention when I went in. While waiting, Stan Wojtes approa Went in to have my 2012 Focus serviced and ended up buying a 2015 Ruby Red Focus. Had no intention when I went in. While waiting, Stan Wojtes approached me. I inquired about the new Focus. He took me to look at them, and there it was. Stan sat with me and gave me a deal I couldn't resist. No pressure, just good information. He answered all my questions in a very professional way. It just happened my son was in the area. Because I am a widow, I wanted my son involved. He stopped by,. Stan gave him all the info. Signed papers and I am as happy as can be. Would recommend them to all looking for good service. More
by Brenee
Employees Worked With
Stan Wojtes
July 24, 2015
Excellent service We are from out of town and Walls are friendly, kind and couldn't be more helpful! They would be my dealership of choice! We have been coming to New H We are from out of town and Walls are friendly, kind and couldn't be more helpful! They would be my dealership of choice! We have been coming to New Hampshire for 15 years camping. This is the second time we have utilized walls for an issue with our truck. They had a service person look at it, and took it in, just for our piece of mind. More
by bloomwm
Employees Worked With
Bryan Wall
July 11, 2015
I'll never go anywhere else! From the second I walked in, customer service was great. Greg Neptune was extremely friendly and helpful. I walked away with a brand new car , thanks From the second I walked in, customer service was great. Greg Neptune was extremely friendly and helpful. I walked away with a brand new car , thanks to the finance team, and couldn't be happier!! I'm definitely a life long customer:) More
by Mfoster
Employees Worked With
Greg Neptune, Heather neptune, Chris
July 06, 2015
New Purchase I went to Walls Ford to test drive a few cars I was considering purchasing. I had a great experience and purchased a 2014 C-MAX. I love driving the I went to Walls Ford to test drive a few cars I was considering purchasing. I had a great experience and purchased a 2014 C-MAX. I love driving the car and my salesperson Tom Fountain was outstanding. I didn't go in looking to by theC-MAX, and I am happy he recommended It. He made the buying process easy and went above and beyond with great customer service. I look forward to a long relationship with Walls Ford! More
by Debmex
Employees Worked With
Tom Fountain
