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Walls Ford

Salisbury, MA

4.9
917 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 917 reviews

October 29, 2017

Great Deal My 1st contact with Walls Ford was with their Sales Manager Jeff on a pre-owned import on their lot. My auto sources advised me that the car I was int More

by savyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Klein, Heather.
Oct 30, 2017 -

Walls Ford responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to hear that Stan, Jeff, and Heather were able to provide you with the wonderful experience we strive to provide all our customers. We also service all makes an models and look forward to seeing you when you stop in for service. =)

October 27, 2017

Excellent Service Department I have always had a very positive service experience at Walls. The service specialists I have dealt with are friendly, efficient and try to accommoda More

by Patti123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Oct 27, 2017 -

Walls Ford responded

Thank you so much for sharing your experience. We work hard to provide the best customer service, and it's always nice to hear that it doesn't go unnoticed. We look forward to providing you with phenomenal service for many years to come!

October 09, 2017

Trouble-free and courteous staff. Professional and capable staff. Will be a customer for now on. Been to many dealerships and treated like a moron. See you again soon for a new edge More

by Barry J Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Walls Ford responded

Thank you for your review! At Wall's Ford, our goal is to provide all our customers with a stress free experience - and it sounds like we have achieved that with you. We look forward to serving you for many years to come! =)

October 06, 2017

The BEST car buying experience EVER Buying a car at WALL'S was by far THE BEST !! I worked with Michael in Sales. He was so friendly, informative and very easy to talk with.. Everyone More

by Walls,loniandersontalty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wall Jr and Sr, Mike Nocifora
Oct 06, 2017 -

Walls Ford responded

Thank you so much for taking the time to write a review. We couldn't be happier that Michael provided you with such a great car buying experience. We want everyone's visit to be "five stars" and it looks like Michael achieved that. We wish you many happy miles in your new Ford Explorer; and look forward to serving you for many years to come!

October 03, 2017

Great dealership as usual an outstanding service by great people. I highly recommend this dealership to all my friends. Have beencustomeers of this dealership for ove More

by chucksunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derek Roy
Oct 03, 2017 -

Walls Ford responded

Thank you for your recommendations, and for this amazing review. Our team is dedicated to providing you and everyone else who visits Wall's Ford with only the best there is to offer. It’s so nice to hear that Derek, Steven, Sean, and Stan helped to make your experience such a positive one. We look forward to serving you for many years to come. =)

September 30, 2017

Service Department Excellent service. Derek always friendly and helpful.Thank you to everyone in the service department for making it a simple process when your car nee More

by gibbyfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Sep 30, 2017 -

Walls Ford responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. The team will be thrilled to hear your feedback!

September 30, 2017

Great experience I highly recommend Wall Ford. Three years ago I leased a f-150 and just yesterday I turned it in for a 2017 f-150. Both experiences were great. My sal More

by Redsox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2017 -

Walls Ford responded

Thank you for sharing your feedback! We couldn't be happier that you've had a couple of great experiences with Tom. We are so lucky to have him on the Wall's Ford team. We hope you are enjoying your new Ford F150. Please come back and visit anytime!

September 30, 2017

Walls ford My wife had a problem with another dealership in the area when it came to her car. We went into walls to see what our options were. A manager came ove More

by Somerandomperson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Rullo
Sep 30, 2017 -

Walls Ford responded

Thank you so much for sharing your experiences. It's so nice to hear that Chris helped to make them such positive ones. We are lucky to have him on the team. Enjoy your new truck!

September 28, 2017

superior service, excellent work done ahead of schedule Another great service visit to Walls. done right, on my schedule, and finished faster than expected or promised!! I return because they take good ca More

by Michael Zelisko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Sep 30, 2017 -

Walls Ford responded

From all of us here at Wall's Ford, thank you! It's great to hear that you continue to receive the excellent experience we strive to provide all our customers. The team will be thrilled to hear your positive feedback. We look forward to serving you for many years to come.

September 26, 2017

Amazing Experience All Around I don't even know the right words to say to express how amazing this dealership is. Tom Fountain went above and beyond to find me the vehicle that i w More

by Randafreem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Guzman
Sep 26, 2017 -

Walls Ford responded

Thank you so much for sharing your experience at Wall's Ford with Tom and Steven. Our team is dedicated to providing you, and everyone who visits, the best service there is to offer. We want every visit to be a 5 star experience. Glad to hear yours was, and so happy you love your new Ford Explorer!

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