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Walls Ford

Salisbury, MA

4.9
919 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 919 reviews

June 05, 2018

Wonderful experience I’m on my second lease through walls Ford and I have had the pleasure of working with Thomas fountain both times, he is very professional and definite More

by Johnracki1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Walls Ford responded

Congratulations on your new Ford! Thank you for taking the time to write about your experience. It's great to hear that Tom was once again able to provide you with the excellent experience we strive for. We are so lucky to have him on the Wall's Ford team! Thank you again for your review!

June 01, 2018

Excellent- All staff are very friendly and courteous. The service dept is awesome and have always gotten my car back from repairs in the stated time frame. Altho More

by Beachgoer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Jun 01, 2018 -

Walls Ford responded

Thank you for sharing your experience. We are thrilled to hear you are well taken care of. Our team works hard to provide a five star experience, and it's nice to know it doesn't go unnoticed. Thank you again for your review, and for your recommendation!

May 29, 2018

Service and use of electronics Thank you for explaining electronics of: Transmission Paddles, Hill Descent and Towing. I don't feel comfortable DRIVING & USING ELECTRONICS until I More

by NO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Walls Ford responded

Thank you for sharing your experience. We thrilled to hear that Steven was able to provide you with the five star experience we strive to provide. He is a true asset to the Wall's Ford team. Thank you again!

May 24, 2018

Outstanding customer service My experience was excellent. Derek took care of my issues with care, professionalism and efficiency. I am definitely going to bring my vehicle in for More

by Joet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
May 29, 2018 -

Walls Ford responded

Thank you for sharing your experience! It's wonderful to hear that Derek provided you with an excellent experience. We are lucky to have him on the Wall's Ford team. We look forward to serving you for many years to come!

May 23, 2018

Super Star Sean Sean was very friendly. I look forward to visiting him in the future for all my service needs. Don't hesitate to ask for him whenever you go to Wall's More

by Fusion12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Walls Ford responded

Thank you for your review! Our team works hard to provide a five star experience, and it's nice to hear that it doesn't go unnoticed. Thank you again for sharing your experience, and for your referral!

May 21, 2018

Fast friendly service My advisor was very friendly and courteous. He also showed me around since this was my first visit. I will definitely return for more service on my ot More

by Laveilleux
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Walls Ford responded

Welcome to the Wall's Ford family; and, thank you for your review! We look forward to serving you for many years to come!

May 19, 2018

Positive sales experience Michael was super friendly, very helpful and straightforward in showing us the used vehicle inventory, explained our options and expedited the sales p More

by Oliver2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie, Mike Nocifora
May 21, 2018 -

Walls Ford responded

Thank you for your review! We hope you enjoy your new vehicle and please come visit us again soon!

May 18, 2018

Stellar customer service as always. We have a long and satisfying relationship with Wall dating back nearly 20 years. We would NEVER even consider going to another Ford dealer ever. More

by Teegh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
May 18, 2018 -

Walls Ford responded

Thank you! We look forward to serving you for many years to come! :)

May 18, 2018

Survey Steve was great as usual you have a wonderful team of guys they always take great care of me whenever I need them also fit me in in a timely fashion More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
May 21, 2018 -

Walls Ford responded

Thank you, Julie, for taking the time to share your experience at Wall's Ford. You are right! They are a great bunch of guys and we are lucky to have them on our team. We look forward to serving you for many years to come!

May 16, 2018

Quick and easy oil service Came in for first oil service. Service was performed in a timely manner and coolant checked as requested. I look forward to return service visits for More

by LauraD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
May 16, 2018 -

Walls Ford responded

Thank you for your review. We aim to provide a wonderful experience for all guests, and want to exceed expectations. We strive to provide a five star experience, and take all feedback seriously as a way to help us improve. I am sorry that we came up a little short during your first visit. What can we do to make future visits five stars?

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