Wallingford Buick GMC

I had gotten a call from Bob asking if I wanted to upgrade our GMC Terrain to 2013 model and still have the same monthly payment. I was skeptical at first because the new models are much more expensiv upgrade our GMC Terrain to 2013 model and still have the same monthly payment. I was skeptical at first because the new models are much more expensive than the 2011 model we have. I left there the same day with a 2013 model with the same monthly payment we had. The more important part is tat we never were pushed into something we didn't want or to make a deal we weren't comfortable with. My conditions were clear and they made it happen. That is the reason we've purchased 4 vehicles at Wallingford Buick GMC. More

Everyone at Wallingford Buick GMC was very friendly and courteous. Bob Hackney was extremely helpful and went above and beyond to make the entire process easy and enjoyable. I would highly recommend Wall courteous. Bob Hackney was extremely helpful and went above and beyond to make the entire process easy and enjoyable. I would highly recommend Wallingford Buick GMC and Bob Hackney to everyone! More

I originally purchased a new 2012 LaCrosse Touring model in Feb. 2012. The car has exceeded all my expectations for my first American car. The car has been serviced twice. The staff, Don and Jeff have in Feb. 2012. The car has exceeded all my expectations for my first American car. The car has been serviced twice. The staff, Don and Jeff have been very friendly, good listeners and have accommodated me as a customer in the most professional manner. I am one very satisfied customer, first with the quality of the LaCrosse and with the service team supporting Buick products. More

Overall a Great experience! All employees were very friendly and knowledgable. Got down to the price I wanted for the car I wanted! Scott was very thorough in both selling the car and informing me of f friendly and knowledgable. Got down to the price I wanted for the car I wanted! Scott was very thorough in both selling the car and informing me of features after I bought. More

Following a few days of frustration at another dealer, we went on line, checked inventory and reached out to Wallingford, asking forsomeone to get in touch with us. We knew what we wanted and wanted to feel went on line, checked inventory and reached out to Wallingford, asking forsomeone to get in touch with us. We knew what we wanted and wanted to feel good about the services we could expect and the experience we would have buying cars. We received an immediate call from Lawrence and who promised me it would be worth our coming down to the dealership. He was a man of his word. From the moment we met him, we felt better than we had in days. We explained what we were looking for and the price range we were in. In minutes, they inspected our trade in, came back and said "done". The old way of doing the "car buying dance" did not happen. We were so happy, we asked them about another new car we were interested in. The same thing happened. They gave us a "no hassle, sincere desire to work with the customer" feeling. We bought two new cars that day! The long -time dreaded, go in and talk to business manager session, also turned out to be a pleasant surprise. Mary was great. No pressure tactics. She gave us information so we could make our decisions about options that were available. We left her office with a good feeling. Quite different from past car buying experiences. When we picked up the cars, Lawrence took the time to go over all the details and bells and whistles. The cars have so many that we were a bit overwhelmed. He made us feel great. He was patient and offerred to help us as much as we needed! This is our first adventure into Buicks, having been long term Toyota people. However, as it stands right now, we feel Wallingford Buick has two new customers for the rest of our cars buying adventures! Great work! More

Wonderful service from the minute I stepped onto the Wallingford Buick GMC dealership lot. Bob Hackney was a pleasure and made sure that I was getting what I wanted for a very fair price. He also ensure Wallingford Buick GMC dealership lot. Bob Hackney was a pleasure and made sure that I was getting what I wanted for a very fair price. He also ensured that any questions I had were answered in a way that was clear and direct. Tim Roy was a huge help in making sure I understood what exactly I was paying for financially and why, and was determined to make sure that the benefits applied to my exact needs. They did not push me to make a purchase I was not interested in. I would recommend them to anyone! More

Gene made buying an unexpected purchase easy, fast and without hassle. Gene was upfront explaining all the features on the new vehicle and had everything down, and answered all our questions about the ve without hassle. Gene was upfront explaining all the features on the new vehicle and had everything down, and answered all our questions about the vehicle and followed up after it left the dealership. Would recommend these folks in the future. Thank you! More

Chris was key in our decision on which used vehicle to buy. He was so well-versed on the features and mechanics of each vehicle we test drove. Chris carefully explained things without making us feel rus buy. He was so well-versed on the features and mechanics of each vehicle we test drove. Chris carefully explained things without making us feel rushed into a decision. He was not a "pushy car salesman" by any means. He proved to be a pro who knows his product. More

Great dealership!! Visited 1 other gmc dealer in the area made us feel uncomfortable, Gene baron made us feel welcomed with no pressure! We love are new gmc acadia made us feel uncomfortable, Gene baron made us feel welcomed with no pressure! We love are new gmc acadia More

Going through the process of buying a car has always been a nightmare for me.....without fail in the past I have been confident I would be fully taken advantage of/and or ripped off. When I became familiar a nightmare for me.....without fail in the past I have been confident I would be fully taken advantage of/and or ripped off. When I became familiar with Wallingford GMC Buick through the internet,the car buying process changed completely with the professional and knowledgeable assistance of Tim Roy. I have always been a "car person" so with this I know what car I want. When I started the process with Tim Roy, I was emailing him back and forth about my wishes, and I could tell immediately my his emails alone that he was very professional, knew what he was talking about, but MOST importantly he was listening to me and my requirements. He was NOT trying to sell me on a vehicle that would best serve the interest of the dealership. As such, I have driven several miles from my home town to Wallingford and with Tim's assistance and the very professional assistance of Mary Chambers in financing I now have a new 2012 GMC Acadia which I absolutely love. As a result of this experience, I continue to drive the distance to have my car serviced at Wallingford GMC Buick and have been equally pleased with Craig, Bryan and Don making my drive fully worth the trip. At this point based on my experiences, particularly with Tim Roy who I now consider a friend, I am working with him to find a very specific used vehicle for my daughter. I have complete faith in him that he will make my daughter happy with her long wish list while keeping her safe in the car of her wishes. Thank you Tim and your great colleagues! More