Wallingford Buick GMC

Richie was a great salesperson -- easygoing and informative. I didn't get the feeling that I "had to" buy the car or that Richie was being in any way dishonest or disingenuous, which was my experi informative. I didn't get the feeling that I "had to" buy the car or that Richie was being in any way dishonest or disingenuous, which was my experience at other dealerships. Very low pressure environment. The pricing department was willing to come down from the sticker price a bit, which was a nice change from the previous dealerships I'd dealt with, all of whom said their price was "rock-bottom" and refused to come down. And most importantly, I'm happy with the car I bought. More

Mary was awesome! She had more confident in my approval than I did. She was polite and courteous and worked very hard to get me approve she did not quite at the first no. I AM IMPRESSED She knew hwer stu than I did. She was polite and courteous and worked very hard to get me approve she did not quite at the first no. I AM IMPRESSED She knew hwer stuff worked very well with number GOOO Mary! ! ! More

Friendly and very helpful sales staff.When I bought my new Terrain last year Chris Brosnan was extremely helpful in showing me how to set up the Infotainment System in my truck........... new Terrain last year Chris Brosnan was extremely helpful in showing me how to set up the Infotainment System in my truck........... The service department will send an e-mail to remind you that it's almost time for you to call and make an appointment for service on your vehicle. When meeting with your Service Manager he will go over what should be done at this time; today I had a problem that was bothersome to me,it was taken care of promptly.......... More

Love my Acadia! Bob was helpful with understanding all the technology in the car, even syncing my iphone. He was also patient with our young kids who were with us! the technology in the car, even syncing my iphone. He was also patient with our young kids who were with us! More

GREAT EXPERIENCE BOB HACKNEY WAS EXTREMELY HELPFUL, GREAT EXPERIENCE BOB HACKNEY WAS EXTREMELY HELPFUL, KNOWLEGEABLE,, AND COURTEOUS - HE WAS GREAT TO DEAL WITH. WE WILL RECOMMEND OUR FRIENDS AND FAMI GREAT EXPERIENCE BOB HACKNEY WAS EXTREMELY HELPFUL, KNOWLEGEABLE,, AND COURTEOUS - HE WAS GREAT TO DEAL WITH. WE WILL RECOMMEND OUR FRIENDS AND FAMILY TO SEE BOB WHEN THEY DECIDE TO BUY A CAR CAROL AND JOE FITZGERALD More

I had gotten a call from Bob asking if I wanted to upgrade our GMC Terrain to 2013 model and still have the same monthly payment. I was skeptical at first because the new models are much more expensiv upgrade our GMC Terrain to 2013 model and still have the same monthly payment. I was skeptical at first because the new models are much more expensive than the 2011 model we have. I left there the same day with a 2013 model with the same monthly payment we had. The more important part is tat we never were pushed into something we didn't want or to make a deal we weren't comfortable with. My conditions were clear and they made it happen. That is the reason we've purchased 4 vehicles at Wallingford Buick GMC. More

Everyone at Wallingford Buick GMC was very friendly and courteous. Bob Hackney was extremely helpful and went above and beyond to make the entire process easy and enjoyable. I would highly recommend Wall courteous. Bob Hackney was extremely helpful and went above and beyond to make the entire process easy and enjoyable. I would highly recommend Wallingford Buick GMC and Bob Hackney to everyone! More

I originally purchased a new 2012 LaCrosse Touring model in Feb. 2012. The car has exceeded all my expectations for my first American car. The car has been serviced twice. The staff, Don and Jeff have in Feb. 2012. The car has exceeded all my expectations for my first American car. The car has been serviced twice. The staff, Don and Jeff have been very friendly, good listeners and have accommodated me as a customer in the most professional manner. I am one very satisfied customer, first with the quality of the LaCrosse and with the service team supporting Buick products. More

Overall a Great experience! All employees were very friendly and knowledgable. Got down to the price I wanted for the car I wanted! Scott was very thorough in both selling the car and informing me of f friendly and knowledgable. Got down to the price I wanted for the car I wanted! Scott was very thorough in both selling the car and informing me of features after I bought. More

Following a few days of frustration at another dealer, we went on line, checked inventory and reached out to Wallingford, asking forsomeone to get in touch with us. We knew what we wanted and wanted to feel went on line, checked inventory and reached out to Wallingford, asking forsomeone to get in touch with us. We knew what we wanted and wanted to feel good about the services we could expect and the experience we would have buying cars. We received an immediate call from Lawrence and who promised me it would be worth our coming down to the dealership. He was a man of his word. From the moment we met him, we felt better than we had in days. We explained what we were looking for and the price range we were in. In minutes, they inspected our trade in, came back and said "done". The old way of doing the "car buying dance" did not happen. We were so happy, we asked them about another new car we were interested in. The same thing happened. They gave us a "no hassle, sincere desire to work with the customer" feeling. We bought two new cars that day! The long -time dreaded, go in and talk to business manager session, also turned out to be a pleasant surprise. Mary was great. No pressure tactics. She gave us information so we could make our decisions about options that were available. We left her office with a good feeling. Quite different from past car buying experiences. When we picked up the cars, Lawrence took the time to go over all the details and bells and whistles. The cars have so many that we were a bit overwhelmed. He made us feel great. He was patient and offerred to help us as much as we needed! This is our first adventure into Buicks, having been long term Toyota people. However, as it stands right now, we feel Wallingford Buick has two new customers for the rest of our cars buying adventures! Great work! More