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Wallingford Buick GMC
Wallingford, CT
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Wonderful experience from the moment I contacted the dealer via their website. Chris Brosnan got back to within the hour and communicated with me better than I could imagine (and better than all the ot dealer via their website. Chris Brosnan got back to within the hour and communicated with me better than I could imagine (and better than all the other dealerships I contacted in the past 6 weeks), answering all my questions over the course of a few weeks in a very efficient manner . Chris and Mary answered my finance questions before I came down to assist in speeding up the process. Took the 2hr+ drive to the dealership, was greeted in a friendly and prompt matter. Bob jumped right in to go on the test drive with me while Chris finished up with a customer. Bob gave plenty of knowledge of the product with both vehicles I test drove and was very friendly, he knows the product well. Spent some time with Chris talking about the car and the purchase. Chris went above and beyond with the entire transaction, he is very knowledgeable of the product and his professionalism it top notch. Mary and Tom both assisted one another crunching the numbers and explaining various warranty options and getting all the paperwork in line. Chris took care of the insurance and made it possible for me to bring the vehicle home that day. Before I left, Chris spent 20 minutes in the car explaining all the electronic options and how they work. I couldn't have asked for a better car buying experience from the first moment of contact, to the moment I left in my Regal. I wish I lived closer to this dealership as I would love to have all my service done with them. Hoping for a wonderful experience with my GM product and become a repeat customer! More
Was surprised. Came in for information and not expecting to make a deal but everyone worked with me to get an agreeable price. Also impressed that they delivered same day. to make a deal but everyone worked with me to get an agreeable price. Also impressed that they delivered same day. More
We came into the Wallingford GMC dealer looking to We came into the Wallingford GMC dealer looking to replace our worn out caravan with another vehicle a little smaller, better mileage etc. My daugh We came into the Wallingford GMC dealer looking to replace our worn out caravan with another vehicle a little smaller, better mileage etc. My daughter and I came and met Bob as we explored the Terrain and took one for a test drive. We went around and looked at other dealers with similar vehicles, but found that the Terrain was a better option. We could tell that Bob really wanted to make the sale, looking hard to find a vehicle with the features we needed. In the end we found or next family car and appreciate the efforts of the dealership. More
We are extremely happy with our new, fully loaded buick enclave. Decided to head to Wallingford Buick GMC because it looked like they had a nice inventory of new/used vehicles. We hooked up with Scott Di enclave. Decided to head to Wallingford Buick GMC because it looked like they had a nice inventory of new/used vehicles. We hooked up with Scott Dinklocker when we got there and test drove a few cars. After he worked up the numbers, we shopped around a little and ended up coming back the next week to buy from Scott. They gave us the best deal we could find and we felt it was fair. We would totally recommend Wallingford Buick GMC to anyone looking for a buick or GMC. More
Chris and Mary answered all of the many questions I had competently. They were both very friendly and helpful. I am very happy with my Acadia. competently. They were both very friendly and helpful. I am very happy with my Acadia. More
Great service, great car, great price. Salesperson was named Nassar. He helped just enough but let me have my thinking space when I needed it. Awesome car buying experience. Will be back again to do busin named Nassar. He helped just enough but let me have my thinking space when I needed it. Awesome car buying experience. Will be back again to do business. Only thing I was a little shocked about was they only filled the tank halfway when I received the car. Minor thing, I must've been spoiled by the other dealer I've purchased through. -Ed More
This dealer is absolutely amazing! We are originally from Maine, bought a car from a New Hampshire GMC dealer (3 weeks prior), and were on our way to New York to visit family when our service battery light c Maine, bought a car from a New Hampshire GMC dealer (3 weeks prior), and were on our way to New York to visit family when our service battery light came on. Originally we called all of the GMC dealers on Long Island to schedule an appointment to bring the car in when we arrived but no one was able to help us till the middle of July (so they claim). As we continued on with our trip the light continued to come on and the air conditioning suddenly stopped working. We pulled into the Wallingford Buick GMC dealer, without a phone call, where Jeff Deluca welcomed us and promised to take care of us and get us out of there that night with a working car. Once the car was taken in and reviewed, we were unfortunately told a bunch of bad news regarding our new car. For one, the alternator had gone, the battery was an interstate battery not an ac delco battery, the refrigerant had a leak and the fluid in the coolant was supposed to be dex-cool which is orange and ours was green. Wallingford Buick did a great job speaking with the original dealer that we bought the car from and was able to fix these problems as prompt as they could; they even drove an hour away to Milford to get a new alternator for us. While all the work was going on in the car, we (including our two 4 month old puppies) were very welcomed in the dealer. Everyone was very friendly, came over to say hello and we were constantly offered water for our puppies. They even offered to drop us off to get something to eat! By the time they got back from Milford with the new alternator, the service guys discovered that they were given the wrong alternator in the right box, so they pulled cars off of their lot to get an alternator that worked for our car. Everyone stuck around late and made sure that we were taken care of and by the time we got out of there it was 7pm on a Friday night. We really appreciate all of the service and generosity provided to us from Wallingford Buick GMC! More
I want to thank everyone I worked with you are all outstanding employees !!!! Sales, service, great people...I recommend this dealer to everyone Bryan,I beleave went above and beyond customer expec outstanding employees !!!! Sales, service, great people...I recommend this dealer to everyone Bryan,I beleave went above and beyond customer expectation More
We had a great experience with Chris Brosnan. The only thing we were disallusioned about was the extra costs, dinge insurance, etc. while doing the financing. We believe if you gave us those options up f thing we were disallusioned about was the extra costs, dinge insurance, etc. while doing the financing. We believe if you gave us those options up front to contemplate on and discuss while away from the dealership if would have been a better experience. Doing that while signing the papers was not a good thing. No time to discuss or look into before signing the papers. Chris and Mary were good but ????? that was not a good feeling at that time. We thought we had covered everything. PLEASE LET PEOPLE KNOW UP FRONT ABOUT THEIR OTHER OPTIONS WHEN LEASING A CAR. More
The staff is extremely friendly at this Wallingford dealership. This was my first time bringing my car in for service since I bought it. I would not hesitate to tell my friends to go there. Carol Kea dealership. This was my first time bringing my car in for service since I bought it. I would not hesitate to tell my friends to go there. Carol Kearney More