Wallingford Buick GMC
Wallingford, CT
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Friendly, professional staff and service No pressure Friendly, professional staff and service No pressure sales Cooperative, willingness to help us with the purchase of a new vehicle Would recommend t Friendly, professional staff and service No pressure sales Cooperative, willingness to help us with the purchase of a new vehicle Would recommend to family and friends More
Good experience, everyone was very accommodating, as a first time new car buyer, I was pleased with the experience. Everyone was very helpful, especially Dan for finding me the vehicle and deal I wanted a first time new car buyer, I was pleased with the experience. Everyone was very helpful, especially Dan for finding me the vehicle and deal I wanted and Mary for figuring out the financing part! They make you feel unique and not just another number. The best part is the follow-up calls after buying the vehicle to make sure things are running smoothly, I have a feeling I'll be doing business with this dealership for many years to come! More
I had no idea what kind of vehicle I wanted/needed when I walked through the door here, I just knew I could no longer keep my pick up truck because it was way to small to fit my growing child and all that co walked through the door here, I just knew I could no longer keep my pick up truck because it was way to small to fit my growing child and all that comes along with us each time we got in it! Bob not only treated me like I was his own daughter, but he also sat there listening to every concern and need I had for almost 3 hours! During the test drives he showed me all of the cars different features and explained the differences between all of them. Bob was so thoughtful to go through this process step by step with me, with extreme patience at the same time because I knew not one thing of purchasing a vehicle. Never once did Bob make me feel like I was foolish to ask any of my questions. I left 4 days later with a new, very spacious, vehicle thanks to Bob! I would recommend anyone who mentioned purchasing a vehicle to go see Bob, they would be a fool not to! Now Mary was the woman behind the scenes, and without her I would never have this vehicle! Mary found the bank for my loan, and most importantly filled out all the paperwork! Not to mentioned, she answered every one of my questions over the phone and returned any missed call as well within 20 minutes. Mary is an extremely busy woman, but always has a smile on her face. You can tell she loves her job and really enjoys helping others, even with all the paperwork! It was a true pleasure doing business here and I will absolutely be back when the time comes for a new vehicle! More
Bob Hackney's middle name is customer service. I worked with Bob for over a month before I decided on our new Terrain. His education and advice along the way was unmatched in my car buying experien worked with Bob for over a month before I decided on our new Terrain. His education and advice along the way was unmatched in my car buying experiences. We had a challenging deal with an flipped trade in and Bob spent the extra time needed to make it work for me. Whether is was returning text msgs immediately or answering cell phone calls after hours, Bob made the entire experience easy. Bob went as far as coming in on his day off to make sure that he could accommodate my work schedule when I took deliver of the truck. I am recommending Bob to all my friends, family and co-workers! Thanks again Bob! More
I was completely impressed by the level of thoroughness that Chris Brosnan provided to me. This was my first time purchasing a vehicle and he really walked me through the whole process. You can tell that that Chris Brosnan provided to me. This was my first time purchasing a vehicle and he really walked me through the whole process. You can tell that he truly cares about his job and helping people. He has worked for the company for about 40 years and this really eased me into knowing I was working with someone who was knowledgeable and dedicated. He was the reason why I decided to purchase a vehicle from Wallingford GMC. It is hard to find someone who genuinely cares about their job and you can tell he takes pride in what he does. His goal was to make sure that I was satisfied and that the whole process flowed smoothly. If anyone asks me about purchasing a vehicle I would tell them to personally contact Chris Brosnan. He was a real pleasure to work with :) More
Frank has helped me to purchase vehicles for my family over the last 3 years. He has been kind , patient and always creative with his options of purchase. I have never been fond of car shopping but Fra over the last 3 years. He has been kind , patient and always creative with his options of purchase. I have never been fond of car shopping but Frank has made the experience a much more comforting and easing situation. I plan to enjoy my Acadia and will continue business with this dealership More
While I was aware of Wallingford Buick's outstanding reputation and the fact that they have been in business for 99 years, and have always respected Buick quality and style, I have been a Chevy man sinc reputation and the fact that they have been in business for 99 years, and have always respected Buick quality and style, I have been a Chevy man since my teenage years. But this time, I could not pass up the style and features of the Buick Lacrosse Touring. From the moment I walked in the door, Lawrence Perry treated me with the kind of respect and dignity that I would have expected, given this dealer's reputation. He was charismatic, knowledgeable, and patient. The process with Mary was organized and efficient, and minimized the tedium of the paperwork process. An outstanding dealership; when I need a GMC truck to replace my Chevy, this is where I will come. More
We have had several issues with our 2009 GMC. Wallingford GMC has always been very accomadating and dealt with our concerns with a professional manner. Wallingford GMC has always been very accomadating and dealt with our concerns with a professional manner. More
Wonderful experience from the moment I contacted the dealer via their website. Chris Brosnan got back to within the hour and communicated with me better than I could imagine (and better than all the ot dealer via their website. Chris Brosnan got back to within the hour and communicated with me better than I could imagine (and better than all the other dealerships I contacted in the past 6 weeks), answering all my questions over the course of a few weeks in a very efficient manner . Chris and Mary answered my finance questions before I came down to assist in speeding up the process. Took the 2hr+ drive to the dealership, was greeted in a friendly and prompt matter. Bob jumped right in to go on the test drive with me while Chris finished up with a customer. Bob gave plenty of knowledge of the product with both vehicles I test drove and was very friendly, he knows the product well. Spent some time with Chris talking about the car and the purchase. Chris went above and beyond with the entire transaction, he is very knowledgeable of the product and his professionalism it top notch. Mary and Tom both assisted one another crunching the numbers and explaining various warranty options and getting all the paperwork in line. Chris took care of the insurance and made it possible for me to bring the vehicle home that day. Before I left, Chris spent 20 minutes in the car explaining all the electronic options and how they work. I couldn't have asked for a better car buying experience from the first moment of contact, to the moment I left in my Regal. I wish I lived closer to this dealership as I would love to have all my service done with them. Hoping for a wonderful experience with my GM product and become a repeat customer! More
Was surprised. Came in for information and not expecting to make a deal but everyone worked with me to get an agreeable price. Also impressed that they delivered same day. to make a deal but everyone worked with me to get an agreeable price. Also impressed that they delivered same day. More