Wallingford Buick GMC
Wallingford, CT
Filter Reviews by Keyword
By Type
Showing 515 reviews
So far I have had two experiences with this dealership and my 2011 GMC Terrain. The first issue was a warranty issue where my wife was driving the car and it stalled out. The team at GMC sent a tow truc and my 2011 GMC Terrain. The first issue was a warranty issue where my wife was driving the car and it stalled out. The team at GMC sent a tow truck over and had the problem fixed that day and were incredibly helpful and honest about the issue. The next issue that I had was a recall which they as I understand it required a fair amount of work. I was provided with a rental car for the day and the car was ready the next day as they had expected. The service associates are so nice and helpful it was an excellent experience. More
The Buick Verano was delivered when promised. Gene Baron was always in contact with me letting me know what point we were at during the sale. He also answered every question I had and always thanking me for was always in contact with me letting me know what point we were at during the sale. He also answered every question I had and always thanking me for giving me the opportunity to do business with me. He was also very knowledgeable about the Verano. I am looking forward to doing repeat business with Wallingford Buick GMC and Gene Baron as well. The dealership was under construction when I was there. I am excited to see the finished product. More
Frank was great to work with. Worked around my schedule. Found the exact car I wanted. Very friendly. Great asset to the Wallingford Buick team. Found the exact car I wanted. Very friendly. Great asset to the Wallingford Buick team. More
Great experience! Found just what I was looking for! Easy process from start to finish! We would recommend them to anyone looking for any easy, straight forward process. process from start to finish! We would recommend them to anyone looking for any easy, straight forward process. More
Our total experience at GMC was very good. After visiting several difference dealerships (Jeep, Chevrolet, etc...) and meeting many different sales men, we enjoyed working with Lawrence Perry more t visiting several difference dealerships (Jeep, Chevrolet, etc...) and meeting many different sales men, we enjoyed working with Lawrence Perry more than any other sales person we met with. Lawrence always made us feel like a valued customer. We can tell how hard he was working over the course of the few weeks, as he was determined to get the pricing down to what met our budget, so we were able to lease our new vehicle. His call backs were not the "typical" car dealership call backs. He called each time with better news, a lower lease payment, until finally he was able to meet our needs. I appreciated the motivation he displayed in his job, which we were really able to feel in our purchasing experience. I would definitely recommend Wallingford GMC to people in the future but more importantly I would tell people to go see Lawrence Perry! More
I contacted Wallingford Buick-GMC back in June inquiring about the 2014 GMC Sierra which was scarce among the dealers in the area, as the truck was just released. Within two days, Chris Brosnan called me a about the 2014 GMC Sierra which was scarce among the dealers in the area, as the truck was just released. Within two days, Chris Brosnan called me and said that they would have a Sierra in a day or so. We scheduled an appointment and took a test drive. I gave Chris my build sheet from GMC’s website he went through it, adding other options/packages, which actually saved me money but gave me nicer rims and other interior options. Chris ordered the truck for me and my wait began. Two weeks after the order, I realized that GMC had changed the default rear end from a 3.42 to 3.08 ratio for fuel economy, unbeknownst to all of us, changing the tow capability to a weight too low for my needs. I contacted Chris informing him of the problem. Chris and the sales manager, Larry, contacted GM about the problem and were able to make the change within a few days, something I never thought possible. As I waited for the truck to arrive, Chris and I had contact with one another every few weeks with status updates until the truck finally arrived. When I went to finalize everything, Chris went above and beyond making sure I was happy with the order. I decided to finance the truck through Mary, who was able to beat my credit union rates, which no other dealer has ever been able to beat with all of my other vehicle purchases. In conclusion, I recommend Wallingford Buick-GMC and Chris Brosnan to anyone. I look forward to my next purchase with them. More
Excellent experience as always. This is my 3rd lease with this dealer and I have no complaints. Would and have recommended them to family and friends! this dealer and I have no complaints. Would and have recommended them to family and friends! More
Nasser and the entire team were great. I felt comfortable throughout the process that we were being treated fairly and honestly. Seeing we had such a good experience we have decided to use your dealership t throughout the process that we were being treated fairly and honestly. Seeing we had such a good experience we have decided to use your dealership to service the vehicle even though it is a 60 mile round trip! Warmest Regards, Cynthia and George More
All the people we dealt with we're very polite and courtesy. They made buying a new care a delight. We will return when it is time to buy another car courtesy. They made buying a new care a delight. We will return when it is time to buy another car More