Wallingford Buick GMC

I found this dealership easy to work with and helpful when it came to understanding the features that were new to me on my newly purchased vehicle. when it came to understanding the features that were new to me on my newly purchased vehicle. More

My husband and I came to your dealership to purchase a used Durango. I had my previous Durango for 9 years and loved it. However, as we talked about the car I came in to look at and what it was that I w used Durango. I had my previous Durango for 9 years and loved it. However, as we talked about the car I came in to look at and what it was that I was interested in, Larry started talking about the GMC Acadia. The options in the car, specifically the 2nd row captains chairs, seemed to be a better fit for two large teenage boys. It was his approach to the sale that won it. He was informative without being too aggressive, took the time to explain all the features in detail, and listened to what we were really looking for. I would not have driven back 3 times from Simsbury if it were another Sales guy and ultimately would have purchased a vehicle elsewhere. Thank you Wallingford Buick GMC! More

Since 2010, I have been interested in the GMC Terrain, and finally needed something with AWD upon moving up to Connecticut. The sales associates showed a great knowledge of their vehicles and an interest and finally needed something with AWD upon moving up to Connecticut. The sales associates showed a great knowledge of their vehicles and an interest in me, the customer, getting what I came for. It took a couple visits to get the price of my vehicle down to a reasonable price, but I have not stopped loving my 2011 Terrain. The dealership seemed understaffed the two days I made it in, which meant waiting for quite a while to get business taken care of. I would like to see faster costumer service times improving. More

This is the second car I have purchased at Wallingford Buick GMC. The staff in all the departments are wonderful. Everyone is very friendly and helpful. Service is always completed in a timely fashion and Buick GMC. The staff in all the departments are wonderful. Everyone is very friendly and helpful. Service is always completed in a timely fashion and the dealership aims to keep the customers happy. The salesmen are very knowledgeable and were able to provide me with information regarding each vehicle in question. I would highly recommend doing business with this dealership. They definitely have won my continued service. More

We took the one hour drive from the Springfield,MA area to the dealership,and I can tell you it was well worth the trip. We were greated by our salesman Richie who was very friendly and knowledgable. He to to the dealership,and I can tell you it was well worth the trip. We were greated by our salesman Richie who was very friendly and knowledgable. He took us on a test drive of a 2014 Terrain, and we fell in love with it. Richie answered all our questions, and made us feel very at ease, as we had never ventured a purchase of a GMC product,or a lease agreement. In a matter of a short time my wife and I knew we would be doing business with this dealership, and in particular this salesman. Our next contact was Mary in the finance department. She also was very friendly,knowledgable and patient as we negotiated the best possible deal. She made the transition from a CT purchase to a MA registration seamless. We returned to the dealership the following weekend to take delivery of our new vehicle. Dan was the salesman who walked us through al the features and was extremely patient with us older folks who are not so "techie" we never felt rushed or that he had other things to do. It is very evident to us that the staff we encountered on our 2 visits are very confident in the products they represent and know the meaning of professionalism and excellent customer service. We truly enjoy driving our Terrain,and wouldn't change one thing about our entire experience. Kudos to all you for a job well done,we certainly will be return customers! More

I bought a new g m c sierra from Wallingford Buick and g m c. I was very happy with the experience and Gene has helped me with any issues along the way. He has been great m c. I was very happy with the experience and Gene has helped me with any issues along the way. He has been great More

I am wary of the "salesman" type of dealers. The whole crew put my mind at ease. They were attentive to my needs, touching base when needed but not "annoying" as many are. From the first tim The whole crew put my mind at ease. They were attentive to my needs, touching base when needed but not "annoying" as many are. From the first time I contacted them to giving me the keys, I was impressed all around. The standout was Mary. She was professional but "down to earth". I also visited for service. They were all professional. They kept me updated on the status without overdoing it. The did the work on time, to the minute. I was impressed all around. More

I hadn't necessarily planned on buying a new car when I drove onto the lot on New Years Eve, but the 7 year old Yukon with the oil leak that I dropped off for service made me reconsider. Richie was a pl I drove onto the lot on New Years Eve, but the 7 year old Yukon with the oil leak that I dropped off for service made me reconsider. Richie was a pleasure to work with. I didn't feel like i was buying a car from a game show host like you do at other dealerships. I told him what I was looking for and he showed me what they had on the lot. No nonsense, no hard sell, just the facts. It was refreshing. Richie and Tim made the process easy. They went above and beyond to get me into the new car that day - I pulled out of the dealership in the new Acadia after 6pm on New Years Eve (even though they "closed" at 5pm). Thanks to the sales staff for making the best of a bad situation. More

I went to your establishment to purchase a car for my son because that is where I purchased my car. Over the 9 years I have been taking my car there for service. I always work with Craig. He has been very he because that is where I purchased my car. Over the 9 years I have been taking my car there for service. I always work with Craig. He has been very helpful and pleasant. I asked him as to whom I should speak with and he recommended Gene. I am glad he did. He was very helpful and understanding. He did not rush us and answered all our questions. He was very patient and accommodating. He treated us as we were his best friends. I would definitely refer him to all my friends and family. he can count on selling me my next car when the time comes. The rating I gave him is well deserved. He was very accommodating to my son in his first car purchase. Thank you, Gene1 Sincerely, Mark Oblon and Christopher. More

Everyone was great (Richie, Jason, Larry, Mary) They were up front with pricing and offered a great price and trade-in value compared to competitors. They were honest, knowledgeable and helpful with features up front with pricing and offered a great price and trade-in value compared to competitors. They were honest, knowledgeable and helpful with features, options and availability. They made the process virtually pain free, quick and easy. You will really appreciate them when compared to what some dealers put you through. I would definitely recommend them! More