Wallace Subaru of Johnson City

Great place, Ask for Glenn Landstrom he's the man! Friendly environment, nice people, also gave me a below market value price. I will be back to shop again soon! Friendly environment, nice people, also gave me a below market value price. I will be back to shop again soon! More

Half xxx Service Department This service department is not what it use to be. 30 minutes job took over 1 1/2 hours. If you like a half xxx service department this is the place to This service department is not what it use to be. 30 minutes job took over 1 1/2 hours. If you like a half xxx service department this is the place to go. More

This was my second buy from Wallace Subaru, I have NOTHING bad to say about the sales men, however, when $3,000 worth of repairs appeared just a week after purchase, I needed them to make it right, Ja NOTHING bad to say about the sales men, however, when $3,000 worth of repairs appeared just a week after purchase, I needed them to make it right, Jason Vance advised me *without blinking an eye or an ounce of compassion* that I signed a contract and there was nothing he was gonna do. This will be my LAST purchase from wallace. Again, I have nothing bad to say about sales, but their manager is a joke and has no compassion what so ever. More

First time purchase the same day we looked Jeff was great to help us decide. Austin educated us on every feature. Sean helped us finance with no stress. Awesome team at this dealership. They Jeff was great to help us decide. Austin educated us on every feature. Sean helped us finance with no stress. Awesome team at this dealership. They are really great to help with buying a new car More

Great experience/2014 Outback Was looking for a good used vehicle in good condition. We had been to several dealerships in the area and hadn't found anything that fit what we were Was looking for a good used vehicle in good condition. We had been to several dealerships in the area and hadn't found anything that fit what we were looking for. Started looking online at different dealerships and came across Wallace Subaru in Johnson City's website. Scrolled down through the used cars and found a Forester that we were interested in. Scheduled a time to go look at it. Glenn Landstrom was the sales person that contacted us about the Forester. We test drove it, but weren't really satisfied with it. Glenn suggested we take a look at an Outback that they had. Test drove it and really liked it. Glenn was very helpful in answering all of our questions, and helping us through the process of buying the vehicle. He is a very professional and courteous man, and makes you feel like you've known him for years even if it is your first time meeting him. We would definitely recommend Glenn for any of your vehicle purchasing needs. More

Great car buying experience. Glenn Landstrom does a great! Today I purchased a Subaru Outback Limited from Wallace Imports in Johnson City, TN. This is the first time I have ever purchased a vehicle from them Today I purchased a Subaru Outback Limited from Wallace Imports in Johnson City, TN. This is the first time I have ever purchased a vehicle from them. Glenn Landstrom was the sales representative . Glenn was really Knowledgeable on the vehicle I purchased. He did not put a lot of pressure on me and made me feel very comfortable. After closing the deal, Glenn went through the entire car explaining all of the features and how to operate everything. He was very passionate about the Subaru Outback Limited. I have purchased many vehicles in my 55 years of driving and Glenn Landstrom one of the best sales representatives that I have dealt with. If and when I’m ready for another automobile I will go to Glenn and Wallace Imports. Joe Bryant Sales Manger was also very helpful. More

Poor service all around Had oil changed and they didn’t tighten drain plug, when I called they said I had to pay to have it towed in. Inquired about a car over the phone Had oil changed and they didn’t tighten drain plug, when I called they said I had to pay to have it towed in. Inquired about a car over the phone and asked a question, was told he would get back to me. He never di but a couple of other people called me. No communication or follow through More

Stan Hilliard is awesome!! I had to finally accept the reality of replacing the most reliable car I have known, and Stan Hilliard helped make it easy... What an awesome guy!! I I had to finally accept the reality of replacing the most reliable car I have known, and Stan Hilliard helped make it easy... What an awesome guy!! I have never given a car salesman a hug at the end of a sales transaction!! N-E-V-E-R!!! Our time with Stan reminds me of the times I visited with my Grandfathers... We even met another satisfied customer of Stan’s who was having their vehicle serviced who also spoke highly of Stan’s excellent service as well... Wallace Subaru is fortunate to have such a personable employee!!! Thanks again Stan!! More

Dan Witt is the Man!! Dan Witt is the man! I just finished RT school and started working in the hospital and knew I needed a reliable vehicle. I was so overwhelmed looking Dan Witt is the man! I just finished RT school and started working in the hospital and knew I needed a reliable vehicle. I was so overwhelmed looking for the perfect car. I test drove a Subaru Forester at Wallace Subaru in Johnson City and immediately fell in love! That was the easy part. Being a first time car owner, I was really dreading the whole striking a deal business aspect. I had heard horror stories... Dan put my fears to rest! In no way did he push me to make a choice. He really made me feel like he had my best interest in mind. I was trading in my 2013 Civic and when they brought me the first offer he saw on my face how disappointed/ offended I was. He looked me in the eyes and said, “Alex we will figure this out. Your car is worth more than this. Tell me what you want and I will fight for you.” And fought for me he did. I could not be any happier with my first adult purchase. I am so blessed that Dan was apart of my experience. If you want an honest/tell you like it is, non-pushy, all around awesome guy to be your car salesman.. ask for Dan Witt at Wallace Subaru in Johnson City. More

Beau Hicks Rocks! I had an awesome experience, Beau Hicks is the best! He treats every customer like family, not just another number and no pressure to buy. I had an awesome experience, Beau Hicks is the best! He treats every customer like family, not just another number and no pressure to buy. More