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Wallace Subaru of Bristol
Bristol, TN
29 Reviews
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Showing 29 reviews
August 10, 2024
August 2024 Undoubtably the rudest and incompetent used car salesperson and manager I have ever had the displeasure to meet. The salesperson had absolutely no clue about information on the vehicle used car salesperson and manager I have ever had the displeasure to meet. The salesperson had absolutely no clue about information on the vehicle he was trying to sell, and the sales manager was THE rudest person I have EVER met in ANY position of sales! I wouldn't buy a vehicle from this organization that hires such deceptive and incompetent people as I experienced at Wallace Subaru of Johnson City, TN. Bottom line, I will NEVER be back and will make sure I spread the word to others! Btw, after leaving Wallace Subaru of Johnson City. I proceeded down the street to another dealership and bought a car and drove it home that very same day. The salespeople were very professional. Since I wasn't doing a trade-in. They even drove my car to my home, which was in another city! More
by powerfader1
Employees Worked With
Used car salesman and manager
November 08, 2023
Best, smoothest, easiest, kindest, non pushy, informative, pleasant, supportive, fastest, experience in buying a car in 42 years of buying vehicles! informative, pleasant, supportive, fastest, experience in buying a car in 42 years of buying vehicles! More
by omis7girls
Employees Worked With
Natalia, Austin, finance gentleman
January 23, 2023
Sales team was good, helped us out of a vehicle that we were way upside down on when other dealers would not. The problem came with the service department. On the purchased vehicle we noticed a problem dur were way upside down on when other dealers would not. The problem came with the service department. On the purchased vehicle we noticed a problem during the test drive. They fixed it, then 8 days later the same problem came back. They kept the vehicle for 20 days, and determined there was no problem. Despite the salesman saying he could see the splashes from the leaked fluid and smell it when I pulled up. And despite them filling it to the max line and 8 days later it being below the minimum line they say it is not leaking fluid. Despite the pictures I have of where it leaked a large puddle on garage floor they say it is not leaking fluid. More
by jdprib
Employees Worked With
Zeth, Payton
March 03, 2022
We had Justin Quales, he was amazing, he was upfront about everything made the entire process easier. I will be recommending him to anyone needing assistance on getting a new or used vehicle from Wallac about everything made the entire process easier. I will be recommending him to anyone needing assistance on getting a new or used vehicle from Wallace Subaru of Bristol. More
by currence.kevin000
Employees Worked With
Justin Quales
December 02, 2021
Would recommend Wallace of Bristol to anyone. Robbie went above and beyond to find the perfect car for us. He was very knowledgeable and will always use him for our future purchases. above and beyond to find the perfect car for us. He was very knowledgeable and will always use him for our future purchases. More
by jmckinley914
Employees Worked With
Robbie Blevins
November 17, 2021
Best car buying experience I’ve ever had. Robbie was great and went above and beyond to help get me in my used Forester. Great experience from start to finish. great and went above and beyond to help get me in my used Forester. Great experience from start to finish. More
by Tedder92
Employees Worked With
Robbie, Stephen
