Wallace Nissan Mitsubishi of Kingsport

Be careful if you go here and don’t buy a car, they get mad. Make sure you leave with your belonging because if you forget and leave something there, they will tell you they have it and when you go back to mad. Make sure you leave with your belonging because if you forget and leave something there, they will tell you they have it and when you go back to pick it up, it is not there. Then you call them back a day later to see if they found your item again and they lie to you and said it belonged to someone else after they had described it to you so you knew it was yours, then they cuss you out and hang up on you, that’s real professional, huh? More

Wonderful experience. George was very knowledgeable about the product, our company (AppCAA) was his main interest. Very honest and sincere in selling our company 3 vehicles. the product, our company (AppCAA) was his main interest. Very honest and sincere in selling our company 3 vehicles. More

I had a wonderful experience doing business with Joe at Wallace Nissan Mitsubishi of Kingsport. Awesome customer service, I will recommend to friends and family. Love my new car! Thank you! Wallace Nissan Mitsubishi of Kingsport. Awesome customer service, I will recommend to friends and family. Love my new car! Thank you! More

I wasn't going to stop! I was in the market for a 3-row crossover. I had checked Wallace's website and they did not have anything I was interested in, certainly not the 2017 I was in the market for a 3-row crossover. I had checked Wallace's website and they did not have anything I was interested in, certainly not the 2017 Pathfinder. I decided to drive acround the lot to make sure I hadn't missed anything. That's when I met Kris Darker. Kris flagged me down, asked what I was looking for, and got me out of my car. I rolled my eyes at my wife and told her we'd humor him then leave. And it looked like that was what was going to happen. He started with a Dodge Journey, then A Mitsubishi Outlander, too small. Then he took me to the Pathfinder. I told him I wouldn't be interested, but he got me looking. The Pathfinder was big enough, and I liked it surprisingly well. I also found out that, as a certified Nissan it included a 100K mile warranty on the powertrain. I thanked Kris and told him we were going to look at other places. He gave me his card and off we went. We test drove pretty much every 3-row crosover that Saturday and headed home. On Moday, I called Kris back. We met and I took the Pathfinder on an extended test drive. He found answers to every one of my questions. And Jim McCoy worked us a deal on a 100K bumper to bumper warranty and made the financing painless. I drove home in that Pathfinder I wasn't interested in. Wallace Nissan did a great job getting me in a car while never making me feel pressured to buy! Next time I need a car, Wallace will be at the top of my list, not the bottom! More

Couldn't have asked for more!!!! Just bought a 2019 Mitsubishi Outlander Sport and had the most amazing experience buying a car ever! Joe Barrett was our sales consultant and he made Just bought a 2019 Mitsubishi Outlander Sport and had the most amazing experience buying a car ever! Joe Barrett was our sales consultant and he made this experience the best from beginning to end! Joe explained every step in detail and never once made us feel pressured. Thanks for all the help! Amazing experience! Will see you in the future! More

Stephanie was amazing. My vehicle was totaled in a wreck and insurance was dragging their feet. I had no down payment and less than perfect credit but needed a vehicle. I inquired about two used vehicles an and insurance was dragging their feet. I had no down payment and less than perfect credit but needed a vehicle. I inquired about two used vehicles and Stephanie was able to get me into a brand new 2020 Versa. I had a co signer and, though the documents had to be mailed to him, I was able to go pick up the car that day. Most everything was completed through text and email while I was at work. Highly recommend and ask for Stephanie! Terri Laney More

Customer Service Driven!!!!! After years of dealing with Wallace Nissan. I have always been overwhelmed with the level of caring and detail taken during purchasing and servicing After years of dealing with Wallace Nissan. I have always been overwhelmed with the level of caring and detail taken during purchasing and servicing of my vehicles. I have been treated like part of the family. I highly recommend them in all aspects of automotive ownership. More

Excellent Service I really enjoyed buying a car here. Buddy treated us like we were old friends. It was a great experience everyone there was super friendly and down to I really enjoyed buying a car here. Buddy treated us like we were old friends. It was a great experience everyone there was super friendly and down to earth. We enjoyed Buddy's company so very much. They all enjoyed telling us stories and telling us about the cars. I felt like they went above and beyond. 10/10 would buy from them again. More

PLEASE CHECK THE UNDERSIDE OF YOUR VEHICLE BEFORE YOU PURCHASE. I purchased a vehicle in March and now have a broken control arm and the other side is about to break also due to massive rust. Dealership PURCHASE. I purchased a vehicle in March and now have a broken control arm and the other side is about to break also due to massive rust. Dealership nor Wynn's plus warranty can do anything about it so now I sit with a broken vehicle I'm still paying on and can't even move it. More

Great experience ! My Dad bought me a new car for my 45th birthday❤We had a great experience with Joe Barrett. He was very down to earth..hilarious and very friendly! Wo My Dad bought me a new car for my 45th birthday❤We had a great experience with Joe Barrett. He was very down to earth..hilarious and very friendly! Would recommend others to work with Joe! More