Wallace Mazda

Harassed for two weeks AFTER I bought a car I was called or texted almost everyday for two weeks AFTER I bought a SUV from this dealer. I traded in my older SUV and the dealer appraiser and i n I was called or texted almost everyday for two weeks AFTER I bought a SUV from this dealer. I traded in my older SUV and the dealer appraiser and i negotiated a price based upon current condition. After signing the papers and receiving the key to my new car i asked my salesperson what i should do with my 3rd row seats that I've had in my garage for months. He asked if they were in truck when appraised, and if the appraiser had mentioned them, I said no and no He said sell them on my own. I left with my new truck. A couple days later the texts and phone calls started. They now want my seats back. I explained the situation to them repeatedly, day after day. They now say the seats were part of the deal, they were never part of the deal. I received one last call about two weeks later by the general manager pleading with me for the seats, told him the story again, he offered me 100.00 for two seats worth about 800.00 online. I declined and then the appraiser who was on the line the whole time starting yelling at me and called me a spade. I hung up. Never buy a vehicle from these con men. The appraiser and salesperson were using me as a scapegoat for their mistakes and lies. More

Purchased be CX-5 Robert Harrington was great. Very knowledgeable and helpful our venture experiences jabbed two weeks with numerous test drives before deciding on th Robert Harrington was great. Very knowledgeable and helpful our venture experiences jabbed two weeks with numerous test drives before deciding on the Maxda CX-5. Throughout the process Rivertcwas patient , understanding and very informative. More

service Abba is a great service tech, very fair and explains everything that is needed and why and I would continue to use this dealership as long as I own th Abba is a great service tech, very fair and explains everything that is needed and why and I would continue to use this dealership as long as I own this car More

Abra is the best Abra does an amazing job. Great customer report Scott is a great mechanic. The service department has been the best i have ever used.Abra should be aw Abra does an amazing job. Great customer report Scott is a great mechanic. The service department has been the best i have ever used.Abra should be awarded for her customer service abilities. More

So friendly and helpful! I love that they explain what they are going to do in terms a non-mechanic can understand! They also work with you to get the best price possible! I love that they explain what they are going to do in terms a non-mechanic can understand! They also work with you to get the best price possible! More

Beautiful blue cx9 I really appreciate the collective effort of many to secure the vehicle I wanted. I'm very pleased with my experience. I was very impressed with his v I really appreciate the collective effort of many to secure the vehicle I wanted. I'm very pleased with my experience. I was very impressed with his vast product knowledge. Great passion for learning his trade! More

Abbra always on the ball their service desk is the best...Abbra is always courteous, professional and super knowledgeable... recommend their service to all....will go the extr their service desk is the best...Abbra is always courteous, professional and super knowledgeable... recommend their service to all....will go the extra mile to assist in any way possible More

Great and courteous service Abra checked and contacted me back regards to a nail in tire and I was given several pricing ls for replacement of a new tire-all other repair: CD pla Abra checked and contacted me back regards to a nail in tire and I was given several pricing ls for replacement of a new tire-all other repair: CD player in good working condition -same on the USB -car detailed as I like it and all was good ! More

RIP OFF ARTISTS I WOULD NOT RECOMMEND THIS DEALERSHIP TO MY WORST ENEMY. THEY r a i s e d THE ASKING PRICE ON A STICKER INSIDE THE WINDOW OF THE VEHICLE WITH LARGE " I WOULD NOT RECOMMEND THIS DEALERSHIP TO MY WORST ENEMY. THEY r a i s e d THE ASKING PRICE ON A STICKER INSIDE THE WINDOW OF THE VEHICLE WITH LARGE "DEMO SPECIAL" ACROSS THE FRONT WINDSHIELD RIGHT SMACK IN FRONT OF THE DEALERSHIP FRONT DOOR ENTRANCE WHERE ALL COULD SEE. THE ASKING PRICE OF $29,000+ WAS RAISED TO FULL FACTORY PRICE WITHOUT A DIME OFF ON A CAR WITH 4,600 MILES ON IT. THEY ALSO TRIED TO STICK ME WITH SERVICE CONTRACTS I DIDN'T NEED SUCH AS TIRE COVERAGE. THEY SCREWED ME ROYAL ON MY 2003 50TH ANNIVERSARY CORVETTE WHICH WAS ALSO A SHOW CAR. THEY PROMISED ME SOME ITEMS (ONE OF WHICH CAME WITH THE CAR BUT WAS TREATED AS A PRESENT) AND THEY DID NOT DELIVER THE CARGO TRAY WHICH I WAS TOLD WAS APPROVED BY THE FINANCE MANAGER. I TOLD HIM THAT THEY DID NOT GIVE IT TO ME AND HE DID NOTHING. PROBABLY BECAUSE I CANCELLED THE SERVICE CONTRACTS I WASN'T AWARE WAS BEING TACKED ON THE $5,600 BOOST IN THE PRICE OF THE CAR. STAY AWAY FROM THEM. THEIR SERVICE DEPT STINKS TOO. MY SON TOOK A JEEP TO THEIR JEEP DEALERSHIP FOR A RECALL AND THEY DIDN'T FIX THE THINGS THEY WERE SUPPOSE TO. I RETURNED A CHEVY PART AND HAD TO GO BACK (AND FACE ATTITUDE) BECAUSE INSTEAD OF CREDITING THE PART, THEY CHARGED MY CREDIT CARD FOR IT AGAIN!! ESPECIALLY STAY AWAY FROM RON WHO WORKS THE FINAL DEAL. HE SMILES AND JOKES THE WHOLE TIME HE'S GIVING YOU THE KNIFE AND HE NEVER ANSWERS ANY QUESTIONS YOU DIRECTLY ASK HIM ABOUT THE PRICE OF YOUR TRADE OR THE VEHICLE YOU ARE WANTING TO PURCHASE. THEY WEAR YOU OUT AND THEN RAILROAD YOU THROUGH. More

Terrific Staff Top-shelf Sales & Service departments. Angel is a true pro and works for the customer. He saved me big bucks and found the car I wanted. Larry, M Top-shelf Sales & Service departments. Angel is a true pro and works for the customer. He saved me big bucks and found the car I wanted. Larry, Mike, and Abra are three of the best service professionals in the business. Larry is the only General Service Manager I know who still will get under the hood with a customer and show them so they understand. Super service department. Ed S. More