Wallace Kia of Bristol

Very Poor experience! They wanted a huge down payment! We spent our whole afternoon waiting for a decision! Definitely a waste of time! I won’t be back! They wanted a huge down payment! We spent our whole afternoon waiting for a decision! Definitely a waste of time! I won’t be back! More

I bought a 2014 Subaru Outback and "Magic" Mike Greer was my sales representative, he was awesome! When I'm in search of another vehicle I will definitely come back and look for Mike and send anyone who need my sales representative, he was awesome! When I'm in search of another vehicle I will definitely come back and look for Mike and send anyone who needs a vehicle. Thank you Mike you are the best😊 More

Jason Garrett was great when we purchased our new Kia! He’ hunted’ down the car we wanted to see when it was moved out of sight. Thanks bunches He’ hunted’ down the car we wanted to see when it was moved out of sight. Thanks bunches More

Jason Garrett helped us with our purchase of a 2023 Kia Forte. He was very knowledgeable and created a smooth car buying experience for our family. Forte. He was very knowledgeable and created a smooth car buying experience for our family. More

Tony our salesman was very nice and intelligent about any questions I had He went out of his way to help us get a good deal on the Kia of our choice questions I had He went out of his way to help us get a good deal on the Kia of our choice More

Not impressed with this place. I purchased a 2015 Mitsubishi Outlander for my 18 year old daughter a couple of weeks ago from the used car section. I put down $6,500 on the vehicle I purchased a 2015 Mitsubishi Outlander for my 18 year old daughter a couple of weeks ago from the used car section. I put down $6,500 on the vehicle. The crossmember had a recall on it, I was asked to bring it back to be fixed. When I brought it back four days later, I told the salesman it also needed an alignment, the service engine light was on and the service airbag light was on also. Only thing that was checked and fixed was the Crossmember (only because it had a recall it). I took the vehicle yesterday to have the alignment done and engine serviced just to find out now it needs back brakes and rotors as well as the windshield fluid hose is broken so now she can't use her windshield fluid until that is fixed. I paid $275.00 yesterday for the alignment and engine service and now it's going to cost over $400.00 to have rotors and brakes put on. Not sure how much the windshield fluid hose is going to cost yet. Also he didn't put on my temp tag so my daughter drove to school for over a week illegally before I realized it. She's lucky she didn't get pulled over and get a ticket for me to pay as well. I don't think they check the vehicles when they are traded or brought in. They just clean them up and send them out to trusting people like myself. Yes it's used but I figured it would at least be in good working order seeing that it's from a real dealership. I'm a single mom with no knowledge of vehicles and no one to take with me to check them out so, I feel like I completely got screwed! More

Was told by device Advisor first visit that my car still had lifetime engine replacement 6 months later cylinder 3 bad rings full engine replacement needed total cost $6125.00 They won’t fix it I f still had lifetime engine replacement 6 months later cylinder 3 bad rings full engine replacement needed total cost $6125.00 They won’t fix it I feel lied to all I got was an I’m sorry More

The staff was very courteous and friendly. They have us the best deal possible and we're easy to work with. I would recommend them. They also contacted us after the sake to ensure we were They have us the best deal possible and we're easy to work with. I would recommend them. They also contacted us after the sake to ensure we were happy with the vehicle and asked if we had any questions or concerns. Very professional dealership. More

After a Kia dealership in a town close by told me my terms was not possible, I went to Wallace Kia of Bristol and they met my needs. Brian Long was my salesman, a local boy who I highly recommend. Bes terms was not possible, I went to Wallace Kia of Bristol and they met my needs. Brian Long was my salesman, a local boy who I highly recommend. Best Kia dealership in the area by far! More

Alex helped me with the ourchase of my new Volkswagen. Great person to work with! Great person to work with! More