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Wallace Genesis
Stuart, FL
24 Reviews
When you are shopping for the best luxury car or SUV, there's really only one place to shop - Wallace Genesis near Palm Beach Gardens and Vero Beach. Wallace Genesis is part of the Wallace Auto Group, the largest Dealership Group on the Treasure Coast representing 14 different automotive manufacturers. We are a family-owned and operated dealership that has been active in the local community and serving customers of south Florida for over 65 years. Visit Wallace Genesis and become part of the Wallace family
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 24 reviews
Verified Customer
February 15, 2025
My appointment was 3:30pm they say me immediately, I did not have to wait. Customer service was excellent. not have to wait. Customer service was excellent. More
by DMONIQUEWILL
Employees Worked With
July 17, 2023
Dealership never completed the DMV paperwork for my license tag. License plate readers pulled up my car as having expired plates even though i have 2024 tag and registration provided on my day of purc license tag. License plate readers pulled up my car as having expired plates even though i have 2024 tag and registration provided on my day of purchase. Poor service. It took 7 days to finally reach someone at the dealership that could handle this issue. I was transferred to full voice mails and extensions with no answers. Asked receptionist for the branch manager to call me. No one called. When i spoke with Gary in finance on July 15th after 5 days of trying to speak with someone in charge. He stated he did not include the 2024 tag because it was over 2 months till mine expired. He then stated i needed to go yo DMV to handle this because he did not include the renewal. I told him. "That is not true." I suggested he look that up. He said he had to check with another department to verify if they included the renewal. I explained they did because I have the tag for 2024 and the registration. Gary claimed he would check and call me Monday morning. Monday morning no one called. I have to call dealership again. Gary kept interrupting me while trying to state Big issue. Received email from Gary blaming tge DMV and now states they are sending information to DMV to update their records. I have been inconvenienced several times by being pulled over by police for this issue. This should not happen. More
by Sunshine
Employees Worked With
Gary
