Wallace Chrysler Jeep Dodge Ram

Brian O'Neal is awesome! While driving home from work, the engine in my Challenger began to lose power. I was approximately 1 mile from Wallace Dodge. Called Wallace Dodge S While driving home from work, the engine in my Challenger began to lose power. I was approximately 1 mile from Wallace Dodge. Called Wallace Dodge Service and spoke to Brian O' Neal, the Service Manager. Mr O'Neil told me he would wait for me to drop my car off. Upon my arrival, I noticed the Service department was closed and Mr. O'Neal was patiently waiting for my arrival. Mr. O' Neal generated a repair order and dropped me off at a local rental car company on his own time. The following day my vehicle was repaired as promised. Thank you Mr. O' Neal for the awesome service! More

Grease job, oil job, tire rotation and software updates. Thanks to Mitzi and her technicians I was able to get my grease job and oil change, tire rotation, and software updates done in record time. It was i Thanks to Mitzi and her technicians I was able to get my grease job and oil change, tire rotation, and software updates done in record time. It was important that this happen as I have a very sick wife at home. Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Friendly and knowledgeable We have been coming to this dealership for many years. We are always treated well when we go in for service. Mitzi has been a our service agent over We have been coming to this dealership for many years. We are always treated well when we go in for service. Mitzi has been a our service agent over the years and she is professional, informative, knowledgable and friendly. More

Acknowledgment of new customer walking up WITH scheduled Acknowledgement of new customer walking into service line! WITH scheduled appointment! Took 4 minutes to hear a hello/ ?? I will say i will NOT cone b Acknowledgement of new customer walking into service line! WITH scheduled appointment! Took 4 minutes to hear a hello/ ?? I will say i will NOT cone back for routine oil chgs , due to length of time , 1 1/2 for just oil exchange is WAY to long, should be 30 MAX ! I will be back for JOSH/ or SEBASTIAN to detail my jeep because he does an EXCELLENT job More

Awesome Brian went out of his way to make the customers happy. A Man with many hats and was able to complete each problem with great satisfaction. Thank you a Brian went out of his way to make the customers happy. A Man with many hats and was able to complete each problem with great satisfaction. Thank you all for completing my car issues in one day and not having to come back another day. More

very good offer The sales agent get an extra effort to give a great opportunity thanks!! The time the offer was not good for me by the interest rate The sales agent get an extra effort to give a great opportunity thanks!! The time the offer was not good for me by the interest rate More

Jeep service I have had a great experience with Wallace Jeep service dept. for many years. The service writers are always friendly, courteous and very professional I have had a great experience with Wallace Jeep service dept. for many years. The service writers are always friendly, courteous and very professional. Would commend them for their work. More

Recall Professionally done. Only beef was that I stood in front of a service desk for 10 minutes while the employee behind the desk did not even acknowledge Professionally done. Only beef was that I stood in front of a service desk for 10 minutes while the employee behind the desk did not even acknowledge that I was there. So I walked over to another service desk where there was no one and that employee said I will be right with you without even looking up. After about 5 minutes she said what do you want? She said you need to see Allen. So I did and he immediately helped me. More

Recall work oil change and a car wash Had an excellent experience with my Dodge recall they also completed and oil change and wash my car. Thank you for doing this for me Had an excellent experience with my Dodge recall they also completed and oil change and wash my car. Thank you for doing this for me More

Great Tidings Our Jeep was in for standard service Mark, Mitzi, and Brian were welcoming, serviced our Jeep, found a minor problem, advised me of the problem, recei Our Jeep was in for standard service Mark, Mitzi, and Brian were welcoming, serviced our Jeep, found a minor problem, advised me of the problem, received an okay to correct, and had me back on the road in just over an hour. A great experience! More