Wallace Chevrolet, LLC

Lies, no follow up. BEWARE. After market warranties are a SCAM. Service is expensive and TERRIBLE. 3rd vehicle purchased from them and my last. BEWARE. After market warranties are a SCAM. Service is expensive and TERRIBLE. 3rd vehicle purchased from them and my last. More

I purchased a new Corvette Convertible in less than a hour. Management and the Corvette Specialist, Ed, were fantastic! hour. Management and the Corvette Specialist, Ed, were fantastic! More

This dealership is greedy and very unprofessional. Stay away from here at all cost.. You will find better deals and better service at a pawn shop Stay away from here at all cost.. You will find better deals and better service at a pawn shop More

I recently bought a Volvo from Wallace. Tommy Faillace was excellent. The process was so pleasant, I will definitely go back again and again. Great team.... Tommy Faillace was excellent. The process was so pleasant, I will definitely go back again and again. Great team.... More

Dealer Manager unprofessional. I wanted to purchase a Blazer RS I tested drove prior to my purchase visit. I asked if it was being sold at MSRP or had a dealer markup, being that I wanted to purchase a Blazer RS I tested drove prior to my purchase visit. I asked if it was being sold at MSRP or had a dealer markup, being that it was a 2022 and we were in the 23-model year. I was told it was being sold at MSRP less gm offered discount of 1,250. I checked various auto purchase websites to obtain a price that the vehicle could be sold for. The salesperson returned with a price. I replied that's not what I felt was acceptable to the salesperson. she asked if i would like to make an offer. I did. How can I say I just should have headed for the door. This very annoyed sales manager Matt came over to provide me a lecture on what's going on in the car world. I indicated that it was a 2022 and i could wait for a 2023 if i was going to pay MSRP (Just saying I did low ball the car by 7k which should have been 3k) I was shocked the way it was handled. I have purchased from Wallace Chrysler at MSRP Plus at a time when Pacifica's were scarce, but the plus was negotiated professionally. Mr Wallce I have found the over MSRP is not what many dealers are doing currently. I do thank Matt, He motivated me to purchase my new Cadillac from Braman Cadillac in Miami. Below MSRP for a 2022 50k XT4.Braman Is a class act that I happily wrote a check to. Also, Stacy at Wallace was Totally professional. More

Lied to and mis lead by sale staff. Purchased a 2020 Equinox that was certified pre owned. the vehicle had a terrible cigarette smoke odor in the car. Sales rep sprayed some air freshen Purchased a 2020 Equinox that was certified pre owned. the vehicle had a terrible cigarette smoke odor in the car. Sales rep sprayed some air freshener in the car and said the smell would be gone in 5 minutes. WRONG. We bought the car anyway and had the interior steam cleaned. The smell of smoke was lessened but still present.My wife has COPD and could not stand to ride in the car with that smell. We did issue a complaint with Wallace Chev. 3 days after purchase. They said we only had 24 hours to return the car. it was ours as we had signed on the dotted line. Several more issues came up over the next few weeks. The cigarette odor persisted. The cruise control would disengage for no apparent reason. Went through a rain storm and water dripped on my wife's feet from under the dash. While sitting at a stop light the emergency flashers just came on without the button being pushed.The sun/moon roof curtain would only close half way once it was opened. I made several calls to Wallace Chev. to no avail. I told them I wanted my old car back. They said they would sell it back to me be it would cost me several thousand dollars more than they gave me when I traded it in. I asked for a meeting with the president of the company and the top manager. This DID NOT happen. I did finally buy my old car back but it did cost me dearly. I paid thousands more for it. My payment went up $55 a month and the 2 years I owned and made payments on the car went out the door. I am starting over as if I had never owned the car or made payments on it for 2 years. I will NEVER deal with or purchase a vehicle from any Wallace dealership in the future. Very unhappy and dissatisfied. Richard Cunningham,Fort Pierce,Fl More

Serviced my new Chevy Colorado there but beforehand, I received the service and cost plus tax. When I received my bill it had an extra $6.75? I called to ask why this was on there and Brian D, Service Adv received the service and cost plus tax. When I received my bill it had an extra $6.75? I called to ask why this was on there and Brian D, Service Advisor, said it was the “Customer pay shop charge for repair order.” I asked what that consisted of and he said that was for the department to buy rags and other supplies. Really? Why would the customer pay for their supplies to run a business? That’s like paying for the plastic bags at Walmart. He said he would refund my money this time but won’t any other time. I said there won’t be another time and he said then I retract my offer to refund you anything. Really Wallace Chevrolet? Multi-million dollar company needing customers money to buy you shop rags? Shame on you. Rip off. More

tried to charge me THREE THOUSAND DOLLARS to fix my 2004 chevy colorado, blatantly lying to me, telling me the parts were, respectively, $800, $1200, and $850......The parts are ACTUALLY LESS THEN $500, I T chevy colorado, blatantly lying to me, telling me the parts were, respectively, $800, $1200, and $850......The parts are ACTUALLY LESS THEN $500, I TOOK MY TRUCK BACK, AND, THESE PEOPLE SHOULD BE PUT OUT OF BUSINESS, THEY ARE THE MOST DISHONEST PEOPLE I HAVE HAD THE DIS-PLEASURE OF DEALING WITH IN 60 YEARS ON THIS EARTH...SHAME ON YOU WALLACE CHEVROLET!!!! More

I brought my truck in for service because of an issue they told me it was no issue it could not find anything after they reset the computer when I got my truck back and I got home I noticed a few scratch they told me it was no issue it could not find anything after they reset the computer when I got my truck back and I got home I noticed a few scratches I know my truck is not new but it is a 20/20 Chevrolet to me it's new and I try to take care of it when I brought it to their attention the service manager start nitpicking me instead of making things right and told me to come back but he had an attitude when I was very polite to him More