Wallace Chevrolet, LLC

I found a used vehicle on Suburban Chevy’s website, but was a bit suspicious of the condition and price. However, after a phone call and face-to-face visit, I was completely blown away by their customer or was a bit suspicious of the condition and price. However, after a phone call and face-to-face visit, I was completely blown away by their customer oriented, genuine, caring approach and honesty. I dealt with Patrick in sales, and found that he played none of the typical sales games with me. He was honest about the vehicle and all the facts checked out. In addition, he went above and beyond to answer any questions and concerns. They also did whatever they could to get me the lowest possible rate when it came to the financing. My wife and I are extremely pleased with our purchase, and will definitely be visiting Suburban Chevy for any future vehicle purchases. If you see a vehicle you like at their location, do not waste your time with other dealers; they will treat you well and sell you a intensely inspected vehicle. Great job guys! More

I live in the Delray Beach Area and had been to all of the high-volume Chevrolet dealers (Maroone, Lou Bachrodt, Tropical, etc) and thought I had lined up good deals there. After reading some online forum the high-volume Chevrolet dealers (Maroone, Lou Bachrodt, Tropical, etc) and thought I had lined up good deals there. After reading some online forums, I realized that my deals were not as good as they could be so I went to the Chevrolet website to look for alternate similar vehicles within a 150 mile radius. I came across a car a Suburban Chevrolet. Their first shot at pricing was more than the others so I passed. I was contacted by the Sales Manager (Dana) the next day asking me what he could do to earn my business so I told him it was about price. Through a series of emails and texts, we negotiated a deal that beat EVERYONE. If Dana had not been so persistent (in a good way--not too pushy) that he would give me the best deal, I would have kept looking. I agreed not to discuss the price online, but I will say when I went to cancel my deal elsewhere and showed them my price, they could not believe it and refused to match it! Moreover, the sales staff, manager, and finance manager were genuinely thankful for my business. I would drive the 60 miles again just for the service and lack of pressure that the big guys push. The moral here is that while the big guys may push more cars per month than Suburban, you will not find a more price aggressive dealer to work with who really appreciates your time and business. More

I WAS TOLD THEY COULD GET U FINANCE NO MATTER WHAT UR CREDIT LOOKS LIKE. WELL THEY LIED. I HAD 5K CASH TO PUT DOWN ON A 13K TRUCK AND COULDNT GET THE FIN DONE. THEY ALSO RAN MY CREDIT 24 TIMES SO BE CARE CREDIT LOOKS LIKE. WELL THEY LIED. I HAD 5K CASH TO PUT DOWN ON A 13K TRUCK AND COULDNT GET THE FIN DONE. THEY ALSO RAN MY CREDIT 24 TIMES SO BE CAREFUL WITH THIS DEALER. I THINK THEY NEED TO BE SUED FOR POSTING GUARTEE FIN ON THERE WEBSITE BECAUSE WITH 40 PERCENT DOWN IN CASH AND STILL CANT GET FIN DONE THEN THERE IS A PROBLEM. MY FICO SCORE WAS 609 A LITTLE BELOW AVERAGE, THATS A SUB PRIME BUT WHO CARES WHEN U HAVE 40 PERCENT DOWN. BE CAREFUL WHEN U GO HERE. EVERYTHING ELSE WAS GOOD ABOUT THE DEALER. More

I have bought close to 9 vehicles so far in my lifetime (not a lot - but I'm in now way a newb) - I also worked in the Finance & Ins Dept of a dealership for a year or so - back in the 90's... so again - (not a lot - but I'm in now way a newb) - I also worked in the Finance & Ins Dept of a dealership for a year or so - back in the 90's... so again - I'm setting the stage - that I'm NOT a "newb"... So my "humble opinion" is one that has credence and should be taken seriously... and here is my advice: You are an idiot if you shop anywhere else. (sorta kidding) The service department was fixing a friend of mine's car - and I happen to come across a car on the used car lot while I waited - the salesperson was absolutely the easiest going/laid back, and down-to-earth guy. Scott deserves the "likeability" award for the month. Even if the numbers had NOT worked out that day - I think I would have continued to shop on their lot. Great bunch of people. More

We went to Suburban Chevrolet in Stuart to buy our 2009 Tahoe and were extremely pleased with the customer service we recieved from John Hobson. Not only did he make the experience as smooth as possible bu Tahoe and were extremely pleased with the customer service we recieved from John Hobson. Not only did he make the experience as smooth as possible but his attention to detail and professionalism were refreshing to find in a car dealership. Everyone there was friendly and you can tell that they truly put their customers first. Not only did I get a great deal on a great car but I can truthfully say that it was the best car buying experience I have ever had. I am definitely going back to John for my next car. Tony V. More

Everyone I spoke with was very courteous. The saleperson did everything possible to help get me the best deal. The team was honest with me and treated me with respect. did everything possible to help get me the best deal. The team was honest with me and treated me with respect. More

I inquired recently about a Mustang listed at an amazing price, and although my credit isn't great, I was promised that I would drive off the lot that day if I came in. Upon my arrival, the entire staff we price, and although my credit isn't great, I was promised that I would drive off the lot that day if I came in. Upon my arrival, the entire staff welcomed me and had the car ready for a drive. I worked with Patrick...he was a no-B.S. guy and demonstrated a great knowledge of cars and the products on the lot. He shot me straight, and helped me weigh the positives and negatives before I made an informed decision. As promised, they worked with my budget and got my payments down to a comfortable level, and before I knew it I was strapped in to my '09 Mustang with low miles and a price that completely blew the competition out of the water! I was amazed at how well Patrick and his team worked together to get me in this car...freshly washed and detailed...ready to roll. I said, "Patrick the only thing I don't like about this car is that it doesn't have leather interior." Within seconds he had a competitive quote for leather color of my choice...all added to the buying price with no additional money down! I was floored! To top it all off, when I finished buying the car, Patrick followed me to a relative's house to drop off my old camaro (which was 20 minutes away) so I would have the pleasure of riding back to ft. lauderdale in my new ride! Patrick even gave more than one follow-up call to make sure I was happy and all was well. I give this dealership and the experience 5 stars...hands down! More

I would recommend this dealership to everyone. The employees that worked with me were very kind, courteous and respectful. This was the first time I ever felt at home in a car dealership. I will buy employees that worked with me were very kind, courteous and respectful. This was the first time I ever felt at home in a car dealership. I will buy my next car at this dealership also. The absolute best car buying experience ever in my life. More

The salesperson was very helpful, he knew his product and assist getting the deal out the door at the agreed upon price. John followed up after the initial visit as promised and gave the correct information assist getting the deal out the door at the agreed upon price. John followed up after the initial visit as promised and gave the correct information to assist us in making our mind up on which vehicle would best suit our needs. More

Traded two vehicles and a utility trailer and purchased two new vehicles all in the same day!!!! All tag work, GMS, Family First discounts done on a Saturday!!!! My wife and I are EXTREMELY HAPPY with the two new vehicles all in the same day!!!! All tag work, GMS, Family First discounts done on a Saturday!!!! My wife and I are EXTREMELY HAPPY with the deal!!! Support finding an after marker cruise control kit and installer because the Cruze didn't come with it....I couldn't believe it! Bluetooth, XM radio, onstar but NO cruise control. More