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Walkers Renton Mazda

Renton, WA

4.6
769 Reviews

3400 East Valley Road

Renton, WA

98057

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769 Reviews of Walkers Renton Mazda

February 21, 2024

Pleasant people and prompt service. They were courteous and very helpful during my service appointment. More

by wynn_r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Acosta
Feb 28, 2024 -

Walkers Renton Mazda responded

Thank you!

February 19, 2024

Typical No Had to wait an extra hour. Paid for your overpriced air filter Enough More

by lanita2020
Recommend Dealer
No
Feb 20, 2024 -

Walkers Renton Mazda responded

Hi lanita2020! We are very sorry to hear that your wait time was an hour over what you had expected. We try our best to be as efficient as possible, to ensure customer wait times are low. We apologize for missing the ball this time around. As for the air filter, you always have the option to accept or deny any recommendations from our Certified Mazda Technicians. If it is out of your price range, you can wait until next time or head to our parts department to buy one to put in at home. If you ever have any questions or concerns regarding wait times or pricing in the future, please do not hesitate to speak with one of our staff members. They would be more than happy to assist you! Thank you for being a loyal customer and we hope to see you back soon!

February 18, 2024

Aloha, Salespersons Michael and Christian G, Chris Barker in Finance, has made the purchase of our CX-30 Premium oh so smooth. Although we weren’t there, our son sat in for us, which made it easier f More

by Fuds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael, Salesperson. Chris Barker, Finance., Christian Gonzalez
Feb 20, 2024 -

Walkers Renton Mazda responded

Sal and Mercy, we cannot thank you enough for putting your trust in the Walker's family. We know you will be so happy with your new CX-30, they are the best cars!

February 17, 2024

I was there for service and as usual service representative was thorough and work was done responsibly. I wasn't expecting it to take longer than usual eventhough it was week day. More

by TOPEK9
Recommend Dealer
Yes
Employees Worked With
Raymond john
Feb 20, 2024 -

Walkers Renton Mazda responded

Thank you so much for this review and for being a fantastic customer!

February 17, 2024

The service rep was extremely kind and understanding of my situation. I'm having a really rough year dealing with matters in my personal life and I felt extremely valued by him. I wish I still lived in the More

by jimenezraul94
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Feb 20, 2024 -

Walkers Renton Mazda responded

This makes us very happy to hear. Thank you for taking the time to share your experience with us and we home to see you back soon!

February 15, 2024

It was pleasant and friendly. My questions were answered with clarification. I did feel 180+ dollars for fog lights change was not reasonable. It shouldn't be no more than 75.00 b More

by fourrunner5
Recommend Dealer
Yes
Employees Worked With
Moises Herrera
Feb 28, 2024 -

Walkers Renton Mazda responded

Thank you very much for the review and the feedback. We look forward to seeing you back soon!

February 15, 2024

This time it took about three hours so just for an oil change and check the car More

by TIFFANYRED2002
Recommend Dealer
Yes
Feb 20, 2024 -

Walkers Renton Mazda responded

Thank you for the feedback and for taking the time to leave us a review!

February 15, 2024

It was great, everyone on staff did an amazing job! !! Getting scheduled was effortless, and the staff did a great job of explaining what was needed for future services More

by seraphim3
Recommend Dealer
Yes
Feb 20, 2024 -

Walkers Renton Mazda responded

Thank you very much for taking the time to leave us this review!

February 14, 2024

Friendly/courteous service by knowledgeable and respectful employees. No delays and work was completed in a timely manner. More

by Ciao500
Recommend Dealer
Yes
Employees Worked With
Moisés
Feb 28, 2024 -

Walkers Renton Mazda responded

Thank you very much!

February 13, 2024

Everything is great except it took almost 2 hours for oil service. Is it normal? More

by wu_timothy
Recommend Dealer
Yes
Feb 28, 2024 -

Walkers Renton Mazda responded

Hi wu_timothy, it is our goal to stay around an hour for all oil changes, but sometimes they can be a bit longer. This could be because of low staffing or high customer volume. Either way, we apologize and we would like to make it right. Please send us a message for a coupon for your next service. Thank you!

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