Walkers Renton Mazda

I have purchased plenty of cars in the past, and this was by far the best experience I have ever had. I am a very busy working single mom, so trying to talk to someone on the phone or having to spend hours a by far the best experience I have ever had. I am a very busy working single mom, so trying to talk to someone on the phone or having to spend hours at the dealership was not something I wanted to do. I was impressed that Walkers Renton Mazda would utilize email as a form of communication. Other dealerships would force me to come in. I felt like the experience was hassle free and Duke was such a great salesman. He had a great attitude and was very responsive. He even took the time to program the radio to stations he knew I would like based on our initial test drive. I really appreciate the personal touch he added to the experience. More

I worked with Duke Le to buy a new 2012 Mazda3 iTouring. He promptly answered all of my queries regarding Mazda3 when I visited him to test drive Mazda3. He was detailed and very straight forward. He told m He promptly answered all of my queries regarding Mazda3 when I visited him to test drive Mazda3. He was detailed and very straight forward. He told me some things to watch out for with online quotes. He offered a great deal on my new car which none of other dealers could match. When I visited Walker’s Renton Mazda for paperwork, he prepared everything in advance so that I could drive my Mazda out of dealership without spending 3-4 hours. Thanks so much Duke for making my first car buying experience so easy. I would highly recommend him to anyone looking to buy a car. More

Bryant was very helpful with selection of the car for me. I visited him 3 times to look at different vehicles available for sale and finally chose CX-5 in the Touring trim I wished to get. However the exp I visited him 3 times to look at different vehicles available for sale and finally chose CX-5 in the Touring trim I wished to get. However the experience was much spoiled when it came to payment. Before signing the contract I specifically inquired with Bryant if I can pay the amount in full with debit card and his response was positive. After making a deposit and signing the contract with a specific price, once I produced the card for payment I was demanded for $600 extra to reimburse dealer's commission for debit card transaction. I know that Visa specifically forbids merchants from charging customers extra for card payments. So that was a violation of merchant agreement with dealer's bank/Visa and a violation of contract with me. After bargaining I had to settle at $300 charge, because I decided to accept that loss rather than file a complaint with by bank to get deposit back. The original contract was promptly destroyed by Breanna to conceal the evidence, as I understand. I advise everyone not to trust this dealership salespersons regarding final price, but personally check with Finance before making down payment, as otherwise they do not honor contracts they sign. More

Duke did a great job ensuring that we used Renton over any other dealership. He was friendly and knowledgeable. I would recommend this dealership to friends and family. Thank you Duke for working so har any other dealership. He was friendly and knowledgeable. I would recommend this dealership to friends and family. Thank you Duke for working so hard to win our busines s. ( More

Purchased a 2012 Mazda CX-9 Grand Touring model from Doug Troung at Walkers Mazda on May 26th and had a great experience. Went in to the dealership a few week prior to view Costo price and test drive. No h Troung at Walkers Mazda on May 26th and had a great experience. Went in to the dealership a few week prior to view Costo price and test drive. No hard sell! Followed up with Doug over the course of a few weeks. I shopped around with a number of dealers in the WA/OR area and Doug was able to provide me with the exact model, great price and excellent service (delivered the car to my house). Thanks Doug! More

Duke Le is awesome he made buying my first car easy! I couldn't beileve how fast it was got there at 6 and was out in a couple of hours! He made sure I was completely satisfied with my purchase and showe couldn't beileve how fast it was got there at 6 and was out in a couple of hours! He made sure I was completely satisfied with my purchase and showed me how to work everything in the car! Thanks Duke love my car! More

Friendly service from all. They went above and beyond finding my vehicle! Bryant was great at figuring me out and getting the job done. I had gone elsewhere and the experience was terrible. Walker's will finding my vehicle! Bryant was great at figuring me out and getting the job done. I had gone elsewhere and the experience was terrible. Walker's will be recommended. More

Purchased my first new car, a Mazda 3 Hatchback, at Walker's Renton Mazda through Doug Truong. Negotiated mainly over email and was able to settle on a great price with Doug. Doug went above and beyon Walker's Renton Mazda through Doug Truong. Negotiated mainly over email and was able to settle on a great price with Doug. Doug went above and beyond to find the exact trim and color I was looking for, and even called me to make sure I was okay with the mileage already on the car. Finally went into Walker's to finalize the paperwork and take delivery of my new car, where I was greeted by Doug as soon as I walked in the door. Doug was very friendly and made the whole process an easy and comfortable experience that exceeded my expectations. I would definitely recommend Doug and Walker's Renton Mazda. Highly satisfied with my purchase. Thanks Doug!! More

First new car I ever purchased off the lot. I went in a bit suspicious of car dealers. Doug greeted me and showed me the mazda5s he had, was very forthcoming on information. We took a test drive and he was bit suspicious of car dealers. Doug greeted me and showed me the mazda5s he had, was very forthcoming on information. We took a test drive and he was totally understanding that I had to bring my wife in to look. We came back and she test drove and still Doug was not pushy or trying to force a sale. A couple weeks later I called back to settle on a good price. I really feel he respected our position. I wouldn't have guessed ahead of time, but it was a great experience. We are super excited about our new family car - thanks Doug! More

Ken was great to work with. He made the process easy and as quick as possible to make sure we were able to get what we wanted at the price we could afford. as quick as possible to make sure we were able to get what we wanted at the price we could afford. More