Walkers Renton Mazda

Excellent Dealership This is just a fantastic dealership. I had the pleasure of purchasing a car from Doug Truong and finishing my financing with Steve Lucas. Both men w This is just a fantastic dealership. I had the pleasure of purchasing a car from Doug Truong and finishing my financing with Steve Lucas. Both men were extremely honest, friendly, outgoing, and committed to providing the best customer service within their power. Doug offered me a fair price on the phone for a Mazda 6, immediately emailed me with the numbers that we had discussed, and completely honored those numbers when my wife and I visited the showroom. Not only did I get an excellent deal, but also a great customer experience. I highly recommend this dealership. More

Fabulous customer service Branden worked with me to learn what I wanted, then presented options based on my stated preferences. No pressure! He made this a good experience! Branden worked with me to learn what I wanted, then presented options based on my stated preferences. No pressure! He made this a good experience! More

Great dealership Excellent customer service! We didn't have all weekend to look for cars. I gave Doug our criteria and he was able to fit within our budget. Truly appr Excellent customer service! We didn't have all weekend to look for cars. I gave Doug our criteria and he was able to fit within our budget. Truly appreciate a car dealership helping out its customers! More

Signed agreements mean nothing here I'm not surprised to see good reviews for this place considering I was in line to write one myself. I went to this dealership to purchase a mazda I'm not surprised to see good reviews for this place considering I was in line to write one myself. I went to this dealership to purchase a mazda and found the one I wanted. The salesman's job is to make you fall in love with the car and I certainly did, so I went inside and started the paperwork, did a little back and forth until we agreed on a purchase price, lined up the payments, and they even told me I could take the car home with me! After I signed a purchase agreement and thought I locked it in place, I was told I'd have to wait til morning to get the car since it was late and they needed more time to work out the loan. Not a huge deal, I was happy to leave the car there and they were going to clean up the car for me too. Got off work the next day to find out that they sold the car right out from under me that morning. I kept my end of the deal, they couldn't keep theirs. I don't care how much somebody offered them for it, you don't treat customers like that and you don't sign an agreement you don't intend to keep. I will never recommend this dealership. Don't make a deal with them unless you can take it home that day, that way they won't have enough time to screw you over. Thank you for making me fall in love with a car just to tell the person after me that it was still available. Terrible business practice. More

My 2014 Mazda3 purchase Nice people. Enjoyed working with Andreas. He was professional. Very pleasant to work with. Bought through Costco program. Pricing was decent eno Nice people. Enjoyed working with Andreas. He was professional. Very pleasant to work with. Bought through Costco program. Pricing was decent enough. Bobby was also attentive on the financing assistance. More

Exceptional Customer Service! This was my first experience purchasing a new vehicle. My entire experience was a very positive one. I worked with two salesmen, Ken Palmer and Andrea This was my first experience purchasing a new vehicle. My entire experience was a very positive one. I worked with two salesmen, Ken Palmer and Andreas Jennings. Both were very honest, courteous and patient. Ken took the time to show me several vehicles at their dealership making sure I knew exactly what I wanted. I came in to the dealership a few days after after thinking it over. Ken wasn't working that day but Andreas was able to assist me. He exuded the same friendliness and professionalism I experienced with Ken. Andreas was very patient with me listening to exactly what I was looking for. He was able to find a vehicle at their dealership and at the end I was able to purchase the vehicle that I wanted. I'm very happy with my purchase and I am glad I went to Walker's Renton Mazda. Their customer service is exceptional! I would recommend them to all my friends and family members! More

Better than expected You go into buying a car with a bit of dread. You're going to be spending a lot of money and making some difficult decisions, and you usually never fe You go into buying a car with a bit of dread. You're going to be spending a lot of money and making some difficult decisions, and you usually never feel like you're getting a straight answer. With Andreas as our salesman, he was down to earth and straightforward, and told us when he didn't know the answer to something. I would definitely recommend him, and Walker's Renton Mazda as a place to do business. More

Michael is freakin awesome! A sales manager elsewhere told me this "there's 3 things that stop a deal from going through, you either don't like the car, you don't like the price, A sales manager elsewhere told me this "there's 3 things that stop a deal from going through, you either don't like the car, you don't like the price, or you don't like me" I took that to heart when looking for a car. The entire experience had to be awesome for me to spend that kind of money and commit to a payment like this for the next few years. That's where Michael comes in, he was immediately attentive and didn't even try to take me to the most expensive car on the lot. He was kind, hilarious, and most importantly honest. I could tell he was more concerned with getting me a good deal rather than getting a paycheck off of me. And it's really important to feel that way because the entire world knows that car salesmen get paid commission. When speaking negatively of someones sales tactics they always refer to them as "used car salesmen" because of the poor image that some places perpetuate. NOT THE CASE HERE. They worked with me on the price and payment and didn't make me feel cheap for not wanting to spend more than a certain amount. Everyone my husband and I encountered was friendly, professional and had an air of fun to them. Ultimately it's who I want to buy from, someone who is down to earth and not trying to screw you to make a buck. I went to a couple of dealerships and while I didn't have a horrible experience at either place, they just didn't give me the same attention and level of service that Michael and his crew did. Def visit this dealership, you won't be disappointed! We've made a new friend and have a beautiful new (to us) but practically new car and we couldn't be happier. I not only bought the car, but I bought you guys! Thanks so much! I'll refer you to all my friends! More

Lenny made the buying experience painless! I have had some very negative buying experiences in the past with other local dealerships. I had done a lot of research on vehicles and a Mazda 6 was I have had some very negative buying experiences in the past with other local dealerships. I had done a lot of research on vehicles and a Mazda 6 was on the top of my list. I went to Walker's Renton Mazda and worked with Lenny. He was very professional, knowledgeable, friendly, and fun to work with. The test drive experience was very positive and through. He wanted to make sure we completely understood everything about the car in order to make the best decision. We made the decision to purchase (lease) the vehicle. Lenny was great to work with, and made sure we got the best deal we could on the vehicle we are leasing and also on the trade in. All-in-all it was a great experience. The car that I wanted was not in inventory. They did not try to convince me to take another vehicle. They found the one that I wanted in Tacoma and sent someone down to get it. Wow, what service. They wanted to make sure I left that evening with the vehicle I wanted. They then detailed the vehicle and got it ready for delivery. Lenny was fantastic during delivery. He made sure we understood all the options of the vehicle and made sure all our questions were answered before we left. I would 100% recommend Lenny and Renton Walkers Mazda. Having a good car buying experience is very important and they went above and beyond. Thank you! More

excellent service Michael was very pleasant to shop with. He was laud back and made the experience easy. He has followed up since I bought my car to make sure everythi Michael was very pleasant to shop with. He was laud back and made the experience easy. He has followed up since I bought my car to make sure everything is still ok. More