Walkers Renton Mazda

Mazda 3 100000 Ms service This was an awesome service and a lot of greate offers. I really appreciate the flexibility of service rep in terms of suggestions about priorities an This was an awesome service and a lot of greate offers. I really appreciate the flexibility of service rep in terms of suggestions about priorities and prices. More

Two new cars! My husband has been researching new cars for three years and had the Mazda 3 as one of his final options. I've been eyeing the CX-5 for about a year n My husband has been researching new cars for three years and had the Mazda 3 as one of his final options. I've been eyeing the CX-5 for about a year now as well. We went in on Saturday to test drive the Mazda 3. Sierra greeted us right away and was friendly and helpful without being too aggressive. We test drove the 3 then left and went to test drive another make/model. We came back to Mazda a couple hours later as my husband had decided on the Mazda 3. We went through all the options and Sierra and her colleague answered all our questions. We purchased the Mazda 3! Then I decided to test drive the CX-5 and also loved it. I traded in my previous car and got a fair value for it. Before we left the lot they showed us lots of features in the CX-5 GT so I was comfortable in using it. Sierra called me a couple days later to check on how I was doing with the new car. We pick up the Mazda 3 tomorrow as it will be ready as promised. Our experience has been very positive! More

Recall Visit I took my 2016 C5 in for the recall service. Devin was my contact, he met me when I arrived took me through what they were going to do, did a full ch I took my 2016 C5 in for the recall service. Devin was my contact, he met me when I arrived took me through what they were going to do, did a full check over the vehicle and did great follow up with me. I will definitely send friends and family there in the future. Thank you!! More

efficient and friendly service I really appreciate the fact that she kept me well-informed on the progress of the work and that the car was washed and vacuumed after the service wor I really appreciate the fact that she kept me well-informed on the progress of the work and that the car was washed and vacuumed after the service work was completed. I also asked for help getting the driver's seat moved upward and forward. (I have arthritis in my hands and elbows which makes it hard to move the driver's seat.) She helped me reposition the driver's seat into the right position before I drove home. More

Authentic Service I was very pleased by the effort put forth by the staff of Walker's Renton Used Mazda. Roman was the sales assistant who worked diligently to do his p I was very pleased by the effort put forth by the staff of Walker's Renton Used Mazda. Roman was the sales assistant who worked diligently to do his part towards getting me a good price for my used Mazda 3 along with the financing team and Rainia. More

Sold my car AFTER I paid a $2000 deposit! I had a horrible experience here! I gave them a $2000 deposit on 5/19/17 for a car in OR. On the following Monday 5/22, it was still listed for sale o I had a horrible experience here! I gave them a $2000 deposit on 5/19/17 for a car in OR. On the following Monday 5/22, it was still listed for sale on the OR dealership website and I was very concerned. I contacted them Mmediately with my concerns and I had the VIN number to verify. The car was SOLD Tuesday 5/23 by the OR dealership because Alec Walker neglected to following with the OR dealership or make arrangements to have the car picked up. I was devastated! He then tried to sell me a car that was much more expensive (Bait and switch I believe this is refereed to). The OR dealership felt so terrible about the mishap, although it wasn't their fault, that they located the car for me at another dealership and followed up to be sure I was now a satisfied Mazda owner. I received the car a few days later, at a significantly higher price, because of Walker's negligence. I WOULD NEVER RECOMMEND THEM! They never even apologized and never admitted it was THEIR FAULT! I'm now paying over $2500 more as a result of their unprofessionalism and lack of ethics. More

Doug is very helpful i traded in my old mazda3 and got a new mazda3 hatchback 2017. The price has met my expectation which is the major reason I chose this dealership. i traded in my old mazda3 and got a new mazda3 hatchback 2017. The price has met my expectation which is the major reason I chose this dealership. Doug's service is very professional with good customer service attitude. Also, I have my car cleaned by Aaron?for free when I visit there last time. More

xxxx show for service I will not go back to this place, I will not recommend to anyone!! The service department is horrible. This all started with an airbag recall, where t I will not go back to this place, I will not recommend to anyone!! The service department is horrible. This all started with an airbag recall, where they broke my glove box in the process and I only found out after I tried to open it to put stuff in and it fell to the floorboard. They did fix it, but would not admit they broke it. During this service I ordered a new key fob; never got ordered. When I called back to see if was in was when I found that out. The regional manager did his best to correct all these errors: repaired my glove box; order the key at no charge; which was a bad key; they came a got my car from work was supposed to pick me up at 5 from work; 5:15 still no ride; called them, they forgot about me. They ordered another key, it was on back order till May. I was told they would call me when it arrived and would resolve this issue; by. Ow I've changed jobs, I live in North Bend and work in Bellevue; they offer to come get my car to fix the key. My appointment was this morning at 9. They never showed, said they didn't read the notes about coming to get my car. Hmmm yeah never mind this is the 3rd time since February I've tried to get this fixed. So today I'm a bit more than pissed; it's Memorial Day weekend; and the lady says she will bring me a loaner car to use: I tell her that I will not be home to return this weekend; she says fine next week when I get back. Fine; let's get this resolved. I call her back in a few minutes to ask them to please have the tank full as I had just filled mine for the weekend; now she tells me that they will have my car back to me before 430; which is when I get off work. Mind you it's 1:46 as I write this. Hmmm yeah; what a great company to do business with. Never never again will I even think of calling this dealership for repairs or to buy a car; they could have my dreamer sitting on the lot for an unbelievable price and I won't go there! Good luck to you if you do! More

2017 Mazda 3 I went to Renton Mazda to purchase my first new car and was very pleased with the service I received. My needs were met and I never felt like I was tr I went to Renton Mazda to purchase my first new car and was very pleased with the service I received. My needs were met and I never felt like I was trying to be tricked or taken advantage of. I got the exact car I had in mind, in the price range I was looking for, with the perfect payment plan, and in such a short amount of time. I cannot say enough good things about this dealership. More

Excellent Service! Doug is very friendly and took care of everything to get me a great deal. Even after the deal is closed, he followed up to make sure I like the car an Doug is very friendly and took care of everything to get me a great deal. Even after the deal is closed, he followed up to make sure I like the car and if I was very satisfied. Doug never ignored a single text or call I made for question and infos. I would recommend Renton Mazda dealership and look for specific person, that is Doug. More