Walker Toyota
Dayton, OH
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Work ok but surprised by comment made by check in attendant In checking in car I was told they would not recommend getting the car wash since it was in the 20s outside by the lady at the desk. She said there wo In checking in car I was told they would not recommend getting the car wash since it was in the 20s outside by the lady at the desk. She said there would be a possibility of windows breaking. I have owned cars for almost 50yrs and frequently wash my cars in the winter. If Toyota's glass breaks that easily then I will never buy one again. More
New car add ons The lady at the service desk was less than happy to be dealing with me. Then at pickup no one had my paperwork at the cashiers office and then when th The lady at the service desk was less than happy to be dealing with me. Then at pickup no one had my paperwork at the cashiers office and then when they found it they said the car was parked just outside the sales doors. I proceeded to the parking lot and found that my car was not there! It was still in the building where the Xxylon treating had taken place after another one of the staff helped me find it. More
Great service from Rose in sales and all the people in the service department. I feel that I am treated as a good customer and not just another 10::00 or 11:00 ap from Rose in sales and all the people in the service department. I feel that I am treated as a good customer and not just another 10::00 or 11:00 appointment coming in for service.. Love the free car wash. I have been doing business with Walker Toyota since the early 90's and will continue to do so. More
My daughter's cars over the years al ways bought from randy I have bought a few cars from you folks always good deals Randy, is always a top rated guy in my book!! I look forward to buying all future cars from I have bought a few cars from you folks always good deals Randy, is always a top rated guy in my book!! I look forward to buying all future cars from my guy randy More
Maintenance and purchase new items Glad tires and all items needed were in stock. Glad to meet mechanic. Hope the new reward system works out- the old one helps save up for the next ca Glad tires and all items needed were in stock. Glad to meet mechanic. Hope the new reward system works out- the old one helps save up for the next car. Friendly crew with test drive and service rep. Courtesy shuttle great. More
Excellent customer service Eric was very thorough reviewing the car and spent a lot of time and attention with us. We enjoyed the experience and all the follow up after the sale Eric was very thorough reviewing the car and spent a lot of time and attention with us. We enjoyed the experience and all the follow up after the sale More
Great service Stopped by without an appointment. My low tire light had been on and I was driving by so stopped in to see if they could put air in my tires. They w Stopped by without an appointment. My low tire light had been on and I was driving by so stopped in to see if they could put air in my tires. They were very busy with 3 cars in line ahead of me. They took my car in without hesitation and I waited less than 10 minutes. Thank you for not making me come back another time. More
No pressure sales. Friendly staff. James did a great job answering questions, taking care of any car related issues I brought up and didn't pressure us. This car was for my wife and the James did a great job answering questions, taking care of any car related issues I brought up and didn't pressure us. This car was for my wife and they answered her questions, treated her well and made the car buying seem simple. It was a good experience. More
Good Service Superb customer service. Certainly get 5 stars in my book. They take very good care of you. Told me work would take 45 minutes to an hour and they w Superb customer service. Certainly get 5 stars in my book. They take very good care of you. Told me work would take 45 minutes to an hour and they were done in 15 minutes. More
Sales and Sevice Experience Rose Dillon makes it possible for me to afford vehicles I normally can't. Sales managers are very cooperative. Service department is outstanding. Lots Rose Dillon makes it possible for me to afford vehicles I normally can't. Sales managers are very cooperative. Service department is outstanding. Lots of thanks to Valerie Cox. I appreciate being treated with civility and not just a number. Walking into the dealership and being recognized eliminates the awful anxiety that usually accompanies shopping for a new vehicle. As long as this respect and professionalism at Jack Walker Toyota continues, I will continue to make this my first (and probably only) stop. Dave Coffey More