Walker Toyota
Dayton, OH
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Wesley Ostrander was great. He was low keyed but informative and patient, pleasant to work with--the antithesis of the stereotypical car salesman. He followed up on my inquiry without hovering or p informative and patient, pleasant to work with--the antithesis of the stereotypical car salesman. He followed up on my inquiry without hovering or pressuring. Isaac Saundararaj located the car I wanted very quickly and made sure it was ready on the day I was to pick it up. He went over the car's features with me in detail and was very knowledgeable. Like Wesley, he was friendly and accommodating with a very pleasant manner. This has been the most pleasant experience I have had in all of my car-buying days. More
Before I ended up at Walker (as we now call it) I had been to several dealerships that were all about making a sale. Mrs. Wilson was more focused on our quality of safety and features. Within 20 minutes been to several dealerships that were all about making a sale. Mrs. Wilson was more focused on our quality of safety and features. Within 20 minutes with her me and my spouse was making a deal on a brand new car instead of a used car; as what our initial visit was for. We appreciate her promptness due to the fact that my spouse is stationed in Iraq and had a flight to catch back the same day we purchased the car and we were in and out. When I want another car I will go back to Walker just for Mrs. Wilson. Thank you Walker for having a GREAT selection and a GREAT sales team, such as Mrs. Wilson!! Thank You LaQuada Roberts More
Rose has been my salesperson at the dealership for several years. She has excellent product knowledge, and always responds whenever I leave a message for her. In addition, she has neen extremely pro several years. She has excellent product knowledge, and always responds whenever I leave a message for her. In addition, she has neen extremely professional in her dealings with friends I have recommended to her. Obviously I have and will continue to recommend both Rose and Walker Toyota to friends, both personal and business. Rose always takes time to explain options available on each model, and makes me feel like both she and the dealership value me as a personal customer, and not just as a number. More
The price compared to other dealership was very attractive. The sale person was very friendly, knowledeable and patient in answering my every questions. I visited 3 other dealerships and was ver attractive. The sale person was very friendly, knowledeable and patient in answering my every questions. I visited 3 other dealerships and was very disappointed in their pushy attitude and wanting to rail-road me into buying something that I was not totally comfortable with in terms of price and comfort. Most importantly, I was allowed to take the SUV home and test drive it with my family. More
I have researched the Prius, wanted one,but the cost has always been a few thousand dollars more than I wanted to pay.So I went to several Toyota dealers in the area, noticing there seemed to be a surplus o always been a few thousand dollars more than I wanted to pay.So I went to several Toyota dealers in the area, noticing there seemed to be a surplus of 2010 Prius on all of the lots. It was late, I was tired of looking at cars, but decided to try Walker since was in area checking out Mazdas and Civics( because less expensive than Prius). Half heartedly checked out a nice looking Black Prius when Rose arrived and offered to answer any questions. She knew everything about that Prius. That was great but doubted she would budge off the MSRP because no others dealers we went to would. When I suggested a price that would be reasonable....she said let's go check it out. And I went toward the building thinking....oh no here we go with the high pressure, I am so tired and do not want to spend my Saturday evening haggling over a price that is no where close to what I want. Rose immediately went to her supervisor and came back with a promising quote. I was enticed but too tired to make a sound decision so said I would get back with her tomorrow if interested.There was no pressure to stay or buy, price would still be good tomorrow.....good thing or I would not have bothered.I didn't HAVE to have a car anytime soon. Went home and thought about offer and found some other discounts on- line through my insurance company. Next day I called Rose and asked for some more money off the price. She checked with her boss(never saw him, no "closer" pressure from the boss as I have seen at other dealers). I really thought they would say no to my offer but they accepted. I went to dealer, drove car to make sure it was the one I wanted. Rose sent the car to be cleaned(the detail people did a good job, too and they did not put any Walker stickers on my brand new car which would have really ticked me off). Rose introduced me to Hadi, the financial fellow that draws up the deal. Hadi was very friendly and very patient with questions. From past experience I was cautious as this is the part of the deal where numbers can be changed, hidden fees added, etc then rolled into the financing deal. Hadi did not try any of those tactics. The whole process took under three hours. I am very satisfied with my car buying experience at Walkers. Ask for Rose she is an excellent car saleswoman. More
In general, my review was Good because at the end I got what I wanted and the people who assisted us were nice, but must of all the experience was very fast and satisfactory. I would have liked to receive what I wanted and the people who assisted us were nice, but must of all the experience was very fast and satisfactory. I would have liked to receive more details about the features of the car before I got the price, but because I know very well the name Toyota, I didn't pay too much attention to that. More
I visited this dealership on a Sunday afternoon at 4:30p just looking and not intending to buy a new RAV4. The exact car I had in mind was not on the lot, but was told one had just come off the truck in the just looking and not intending to buy a new RAV4. The exact car I had in mind was not on the lot, but was told one had just come off the truck in the back. It was exactly what I wanted. I test drove it and it was great. Not only did we come to a price rather quickly, I went through the entire purchase process and was out the door in my new RAV4 by 6:00p!! Would definitely recommend this dealership. More
We were very happy overall with the sales experience at Walker. No "car dealer funny business", lots of patience with us as we did multiple test drives, detailed answers to all our questions, and when "cr Walker. No "car dealer funny business", lots of patience with us as we did multiple test drives, detailed answers to all our questions, and when "crunch time" came, price negotiations were very simple and straightforward. The exact car we wanted wasn't on the Walker lot, but they located it within 48 hours. More
I met Kelly Steel on line as I was searching for an auto to lease. My lease was about to expire. I found what I was looking for in a lease with a payment I could afford by talking with Kelly. We visited oth to lease. My lease was about to expire. I found what I was looking for in a lease with a payment I could afford by talking with Kelly. We visited other dealers but some did not offer the lease I wanted or the color of car I liked. Kelly was very knowledgable, friendly and easy to work with. Everyone at Walker seemed to be customer driven. No one was pushy or rude. We were able to get the car I wanted and at the price I could afford. I am looking forward to a great relationship at Walker I did contact 3 other dealerships including the one I had leased from previously and they even said I couldn't get the car I wanted at the price I wanted. Pays to shop around and I am not afraid to change. I will be happy to tell everyone I know about my experience at Walker and tell them to give you guys a call as it may well be worth their time and money. More
Wesley has become a friend. He works so hard to give you Wesley has become a friend. He works so hard to give you the best deal he can possibly give. He makes it personal, like he was selling the car to Wesley has become a friend. He works so hard to give you the best deal he can possibly give. He makes it personal, like he was selling the car to his mother. I cannot tell you how much I appreciate Toyota for hiring people like Wesley to make sure you are being taken care of. To me buying a car is such a time consuming but important deal you will ever make. Wesley makes it so fun while assuring me and helping me understand exactly what I am buying. My concerns were quickly explained and all my needs were met. I am a 60 year old widower and I cannot express enough how I appreciate the help I recieved from everyone at Toyota. Thank you so much Mary Higgins More