Walker Toyota
Dayton, OH
Filter Reviews by Keyword
By Type
Showing 401 reviews
On a football Sunday, my wife decided to visit Walker Toyota to see about leasing a car. The salesman, Wes Ostrander was so convincing, she dragged me from the tube and we leased. Wes was outstanding i Toyota to see about leasing a car. The salesman, Wes Ostrander was so convincing, she dragged me from the tube and we leased. Wes was outstanding in explaining to us all the points about The 2011 Toyota, letting us test drive and having patience until my wife picked out a color. He was courteous, friendly, did not put any pressure on us. It was a good experience. The downpayment was fair and the monthly leasing fee. This was our second experience with Walker Toyota. We presently own a 2002 Camry. More
Kelly made the entire buying process simple and enjoyable. She worked with us via phone and email prior to coming into the dealership. She provided all financing options upfront and answered all qu enjoyable. She worked with us via phone and email prior to coming into the dealership. She provided all financing options upfront and answered all questions promptly and professionally. Highly recommend Kelly and Walker Toyota. I also purchased a vehicle from Walker Chrysler in the past and the experience was the same. The buying process was simple and Steve Wells provided excellent customer service. More
I was in need of a replacement for a Tacoma that Toyota was buying back from me. I contacted Wesley and told him I wanted to be able to drop off my old vehicle and drive away in a new one. I described what was buying back from me. I contacted Wesley and told him I wanted to be able to drop off my old vehicle and drive away in a new one. I described what I wanted, and he had it sitting there when I arrived. The entire experience was pleasant and efficient. I would recommend him and Walker Toyota to anyone looking for a new vehicle. I feel that I was treated respectfully and given honest answers to any questions or concerns that I had. More
We searched other Toyota dealers closer to us, but the three we went to would not match the price that Kelly offered us through the American Express auto purchasing program. In fact, one of them (Dry Ridg three we went to would not match the price that Kelly offered us through the American Express auto purchasing program. In fact, one of them (Dry Ridge Toyota) said that they could match it, wasted our entire day, then told us that they couldn't match it (Note- we already bought 2 cars from them, but won't be buying from them anymore after that!!!) Not only did we get a 2010 Corolla at a price that no one else could beat, Kelly made the whole car-buying experience easy and enjoyable. GREAT VALUE and even BETTER CUSTOMER SERVICE!!! She'll be the first person we call when we're in the market to buy a car again. More
The reason why I chose Toyota is because I was in the market to purchase a car and Rose helped with my previous purchase. The experience with Rose Dillion-Wilson was very comfortable and professional. market to purchase a car and Rose helped with my previous purchase. The experience with Rose Dillion-Wilson was very comfortable and professional. Rose I wish to thank you for your wonderful professional spirit in helping me lease my 2011 camery. You were very helpful in the process. Janice and Tiffany Daniel More
It was a satisfying experience. The sales people had really bad conditions to work under,snowing hard and very cold with the wind blowing snow.They did a great job of being friendly and cordial all thro really bad conditions to work under,snowing hard and very cold with the wind blowing snow.They did a great job of being friendly and cordial all through the transaction. The main salesperson was was James Comer very friendly and informative. More
Walker Toyota is an Exceptional Toyota Dealership! My Walker Toyota is an Exceptional Toyota Dealership! My wife & I were referred to Walker Toyota by the USAA Car Buying Service. We found the staff e Walker Toyota is an Exceptional Toyota Dealership! My wife & I were referred to Walker Toyota by the USAA Car Buying Service. We found the staff exceptional in every way. We were greeted and immediately felt welcome and comfortable. A rarity in our previous car buying experience. Matt Bair listened to what we were shopping for and checked the USAA certified price quote. Next, the General Sales Manager, Danny Engle, spoke with us, listened to our needs and provided us a great price quote. So there would be no doubt about what was being offered, Matt found the Highlander Limited that was being offered, drove it to the showroom door and we were given a wonderful orientation to the SUV. Nothing was left to doubt about the specific Highlander, the price and how much the staff wanted and appreciated our business. If you are looking for a comfortable, "we care about you", and we'll give you a great price Toyota buying experience ... Shop at Walker Toyota! More
I was very pleased with the customer service I received I was very pleased with the customer service I received at Jack Walker. I had already shopped at another dealership and walked out very dissatisfi I was very pleased with the customer service I received at Jack Walker. I had already shopped at another dealership and walked out very dissatisfied. I had decided to give Toyota one more chance and I called Wesley. He found me the trucks I wanted and e-mailed me the price immediatly. It was raining slightly when I arrived and he had moved the trucks inside for me. He never tried to force me into buying something I did not want or could not afford. He actually listened to what I needed. Danny Engle the general manager was very professional without being condescending. He really worked hard to get me a deal that I was happy with. He represents professionalism at it's best. Robert Hill was also very helpful after the sale. He gave superb customer service helping me with every minor detail. I found everyone at the dealership to be super friendly and very polite unlike other dealerships. I would highly recommend them. More
Walker Toyota as a whole is noteworthy. Everyone we met deserves an A+ in customer service. Our salesperson, Kelly Steele, was a joy with which to work. This is THE place in which to purchase a Toyota or deserves an A+ in customer service. Our salesperson, Kelly Steele, was a joy with which to work. This is THE place in which to purchase a Toyota or Scion! Give Kelly a call when considering a new car purchase. We promise that you won't be disappointed. Considering their service department has received the prestigious Region's Outstanding Award for Customer Satisfaction and Service, we will gladly travel the 27 miles from our home to have our new 2010 Prius serviced by Walker. More
I visited Walker Toyota not knowing much at all about Toyota. My wife and I were, to say the least, not very knowledgable about cars and did not have much time to reasearch before we started shopping. Wa Toyota. My wife and I were, to say the least, not very knowledgable about cars and did not have much time to reasearch before we started shopping. Walker was our first visit and we had no intention to buy that night - we had planned to visit at least one other dealership before we made a decision. Robert Hill was our salesman and throughout the visit he was extremely pleasant, knowledgable and, most of all, patient with us and with the many questions we had of him. He clearly had a knack for getting from us what we really were looking for in a car and spent no time showing us models in which we had no interest. What struck us most about the experience was the fact that we took a lot of Robert's time that evening (arriving at 5:15pm and not leaving until 9:30pm) and I'm certain there were times when he could have concluded that we were not going to make a purchase that evening. Despite that, Robert's disposition did not change and his friendly attitude toward us continued. When we finally decided on a the car (a RAV4) we wanted, Robert found us a car in the color scheme we had in mind. Because of the way we were treated and the sincere friendliness we found in Robert, we decided to make the purchase that evening. Make no mistake about it. Our purchase that evening had everything to do with the way we were treated by Mr. Hill. We may have come back to purchase the RAV4 after visiting another dealer, but our decision to finalize the purchase that evening was based on Robert. More