
Walker Toyota
Dayton, OH
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We're from Michigan and had been looking for a 2011 2WD, 4cyl Highlander from a dealership that participates in USAA's Car Buying/Pricing Program. Though we were shopping at model-year end, and vehicles in 4cyl Highlander from a dealership that participates in USAA's Car Buying/Pricing Program. Though we were shopping at model-year end, and vehicles in this configuration were not common in our area, several Michigan and Illinois USAA-participating dealers claimed that they had a vehicle in this configuration either on their lots or readily-available. We wasted a lot of time, gas, and energy traveling to Chicago-area Toyota dealers who mis-represented their inventory, and who then proceeded to try up-selling us to 2012 models that they did have (2012s were ineligible for the rebates applicable to the 2011s we were interested in), as well as extensively pitching their bogus, profit-pumping add-ons for "paint and fabric protection treatments", exhorbitant documentation fees, etc. Dealing with Kelly Steele at Walker Toyota was a breath of fresh air. She honestly represented her inventory, held the vehicle we were interested in, and painlessly and efficiently conducted the transaction at the great USAA price she quoted to us by e-mail. We'd highly recommend that anyone in Ohio or adjoining states consider bypassing any sleaziness they may encounter at their local dealership and get your next Toyota from Kelly at Walker. If she's still in the car business at Walker when we need another Toyota (one of these years we're getting a Prius!), we won't bother going elsewhere. More
We purchased a 2011 Toyota Rav4 a few weeks ago. We worked with Kelly Steele. She was professional, friendly, and very accomodating. We love our new car!! worked with Kelly Steele. She was professional, friendly, and very accomodating. We love our new car!! More
Yes, I would highly recommend Walker Toyota. They helped me purchase my 2011 Corolla. My sales person was Kelly Steele and she was wonderful! Great! me purchase my 2011 Corolla. My sales person was Kelly Steele and she was wonderful! Great! More
My salesperson, Wes Ostrander, was very friendly, easy to work with and very knowledgeable about Toyotas. He courteously and thoroughly answered all of my questions or found the answer if he didn't know it. work with and very knowledgeable about Toyotas. He courteously and thoroughly answered all of my questions or found the answer if he didn't know it. He was not a "pushy" salesman as so many are these days. I feel I was given a fair trade-in for my previous vehicle and a good price for the new vehicle I purchased. I felt I was dealt with honestly and that NO ONE tried to lie to me, conceal anything from me or badger me into buying "extras." I feel they went above and beyond to make my trade-in, new purchase, and financing (Hadi Imam...very nice man) as easy, friendly, and accommodating as possible. I was very pleased with this dealership and would recommend them to other people. I had previously been to Kings Toyota but felt I was not being offered a good deal and did not entirely trust the salesman I was working with. I do have 2 complaints that I would like to post: 1) There were a few times I tried to call Wes and left messages on both his cell phone and desk phone; he never returned any of my calls or texts (sorry Wes!). 2) I've had service done here on previous vehicles and one of the service managers was not very friendly (I believe his name was Adam). But the other one, Dennis, was very nice and provided excellent customer service. I appreciate the fact that they have loaner cars when performing service on my car. More
Wesley Ostrander was my sales person and he was very patient and very compassionate with me and made the whole experience smooth and easy. I would recommend this dealer & Wesley to anyone who is in the patient and very compassionate with me and made the whole experience smooth and easy. I would recommend this dealer & Wesley to anyone who is in the market to buy a new or used car. I bought the 2011 Toyota Camry SE and I am very happy with it. The only thing I am not happy with is they can not find my second key phob for my car. I live in Perrysburg, Ohio in Northwest Ohio would have been nice to have both xxxxxxwith me now I have to go to a Toyota dealer in the Toledo area to get a new one I am sure Walker will take care of that. Over all I am highly satisfied More
They were more willing to negotiate than the other They were more willing to negotiate than the other dealers that I dealt with. They were also very profesional and courteous. Steve made sure that w They were more willing to negotiate than the other dealers that I dealt with. They were also very profesional and courteous. Steve made sure that we were comfortable and informed. They were very willing to go the extra length to find the vehicle that we wanted. More
I received very excellent service. Everyone was very friendly, helpful and found the best possible price for all involved. I felt that I was well taken care of from the moment I walked in. Sales to Fi friendly, helpful and found the best possible price for all involved. I felt that I was well taken care of from the moment I walked in. Sales to Finance. I would recommend Walker Toyota to anyone. More
All of the employees at Walker Toyota were very friendly and helpful. Our sales person, Kelly, was great. She was knowledgeable, patient, and made us feel comfortable. I am extremely happy with my new vehic and helpful. Our sales person, Kelly, was great. She was knowledgeable, patient, and made us feel comfortable. I am extremely happy with my new vehickle and would definitely purchase from this dealer again. More
Steve was very friendly and helpful. We discussed several Sienna's that were on the lot - did a test drive - changed my mind twice and Steve totaly worked with me on the xxxxxxand con's of each - we ironed o Sienna's that were on the lot - did a test drive - changed my mind twice and Steve totaly worked with me on the xxxxxxand con's of each - we ironed out a deal - I was on my way with a 2011 Sienna the same day! The entire staff was very accomodating, not pushy from Steve, the sales manager, other sales people, to the finance man. I have already recommended Steve to someone else. More
I walked into Walker Toyota after having done a significant amount of research and I knew exactly what I was looking for. They did not have it in stock but, Wesley immediately began a search to fi significant amount of research and I knew exactly what I was looking for. They did not have it in stock but, Wesley immediately began a search to find a Highlander Limited with the options that I wanted. Within days, he had one that was very close and which they could add the "extras" to. The whole process was very smooth and they (Wesley and Hattie) made my buying experience a pleasure! More