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This rating includes all service center reviews, with more weight given to recent reviews.
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3,614 Reviews of Walker Ford - Service Center
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May 24, 2016
Very good Job well done by your service department. They kept me advised ,explained why and what they did and finished the repairs on time as promised. Tracy A Job well done by your service department. They kept me advised ,explained why and what they did and finished the repairs on time as promised. Tracy Affrunti is a pleasure to deal with and like wise with Amy Ppotter who sold us the 2116 Exlorer More
by rar
May 24, 2016
Ryan was extremely helpful and fixed my problem. Excellent recovery by the service team. I am happy to do business with Walker Ford in the future. Thank you again for the great service. Excellent recovery by the service team. I am happy to do business with Walker Ford in the future. Thank you again for the great service. More
by upsetpriorfan
Employees Worked With
Other Employees :
no need to ruin employment over corporate decision
May 24, 2016
No complaints I always deal with Ryan h in service and have not had a bad experience yet. He is always professional and polite. He always does what the customer ask I always deal with Ryan h in service and have not had a bad experience yet. He is always professional and polite. He always does what the customer asks... More
by May79
Employees Worked With
May 13, 2016
Wonderful service I had to have a replacement key made and I was in and out in much less time than anticipated with a professional and pleasant experience overall. I wo I had to have a replacement key made and I was in and out in much less time than anticipated with a professional and pleasant experience overall. I would definitely return. More
by Explorer922
Employees Worked With
Lily Johnson, Lily Johnson
May 12, 2016
The Service Team is Exceptional I have taken my 2014 Explorer to Walker Ford for all routine maintenance and the Service team and the service experience has been top notch. I trust I have taken my 2014 Explorer to Walker Ford for all routine maintenance and the Service team and the service experience has been top notch. I trust them and recommend them to anyone wanting professional and guaranteed service on your Ford vehicle. More
by JKPotts
May 09, 2016
Service Courteous and quick. Will definitely return for future service or trade. Was surprised that my car was serviced do quickly. Also pleased with techni Courteous and quick. Will definitely return for future service or trade. Was surprised that my car was serviced do quickly. Also pleased with technician's advice about future needs for my 2014 Escape. More
by Moran1944
April 25, 2016
very friendly and efficient Took my car for a recall was taken care right away Brian Kirk kept me informed of what was happening. Had my car ready the same day. Would recommend t Took my car for a recall was taken care right away Brian Kirk kept me informed of what was happening. Had my car ready the same day. Would recommend to any one looking for a Ford dealer. More
by ann1945
Employees Worked With
April 22, 2016
THE WORKS[TM] $39.95 OR LESS THE WORKS[TM] $39.95 OR LESSD8 Went on MOnday for: • Synthetic Blend Oil Change • Tire Rotation and Pressure Check • Brake Inspection • Multi- THE WORKS[TM] $39.95 OR LESSD8 Went on MOnday for: • Synthetic Blend Oil Change • Tire Rotation and Pressure Check • Brake Inspection • Multi-Point Inspection • Fluid Top-Off • Battery Test • Filter Check • Belts and Hoses Check I requested a battery check as I was having occasional problem. Had a coupon. Results were everything is fine including battery. Wed my low tire pressure warning lite. I returned to Walker and they checked the pressure. Each tire was 7 to 10lbs low. Obviously they did not check them Monday. They set tires to factory pressure. I inquired if they had actually tested the battery. They retested and fount battery to be marginal at 59% I would have purchased a battery Monday if they had told me it was marginal. Now It will have to wait until I return to Mass. Never had a problem at Walker before More
by RJdag
Employees Worked With
unknow
April 08, 2016
Repair A/C and passenger side power door window Service personnel very friendly. Work done to my satisfaction after 2 visits. Lili was very attentive to my needs. Improvement needed on return ser Service personnel very friendly. Work done to my satisfaction after 2 visits. Lili was very attentive to my needs. Improvement needed on return service calls. More
by cal
Employees Worked With
Lily Johnson
March 29, 2016
My 2014 Lincoln MKZ This is a great company to deal with! I am very happy with my like new Lincoln. The sales and service people are very friendly and do an excellent j This is a great company to deal with! I am very happy with my like new Lincoln. The sales and service people are very friendly and do an excellent job! More
by Dennis Smith
