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This rating includes all service center reviews, with more weight given to recent reviews.
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3,614 Reviews of Walker Ford - Service Center
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January 10, 2021
As alway excellent service from an awesome staff. Even with out an appointment they were accommodating and efficient I was in and out before I could even think of an reason to complain with out an appointment they were accommodating and efficient I was in and out before I could even think of an reason to complain More
by SUSAN31
Verified CustomerEmployees Worked With
January 09, 2021
Great service experience. I took my truck in for an oil leak that a prior dealer was unable to fix. Walker Ford took care of the problem right away and had me back on the road for the holidays. Great job s leak that a prior dealer was unable to fix. Walker Ford took care of the problem right away and had me back on the road for the holidays. Great job service writer Amy, Shop Foreman Justin, and tech Jorge. More
by sanderm43
Employees Worked With
Shop foreman Justin, tech Jorge, Amy Andrisani
January 09, 2021
Always great working with Mike from the service department. Got me in and out quickly, dumbed it down for me (in a good way) so I understood what was needed to be worked on and why and made me feel department. Got me in and out quickly, dumbed it down for me (in a good way) so I understood what was needed to be worked on and why and made me feel like a valued customer. More
by LACRANE
Employees Worked With
January 09, 2021
Amy deserves 6 stars for the research she did to assist me with the questions I had on my vehicle. She had the mechanic who worked on my vehicle come out and when he couldn't explain my concerns Amy resea me with the questions I had on my vehicle. She had the mechanic who worked on my vehicle come out and when he couldn't explain my concerns Amy researched it and emailed me the solution the following day. More
by CHARLIEPON
Employees Worked With
Amy Andrisani
January 09, 2021
Our car now works awesome. We had several things done and the service department stayed late and came in early to help us get our Fusion back as quickly as possible. Notably we had called another service dep the service department stayed late and came in early to help us get our Fusion back as quickly as possible. Notably we had called another service department at a Ford dealership about the important recall notices we received for our car and they kept dropping the ball. Thank you for keeping us safe. We appreciate Doug and Walker Ford very much and will use/recommend strongly to others in the future! More
by Rani & Dom
Employees Worked With
Douglas Wilder
January 08, 2021
As always Walker Ford is Ford. The oil change and tire rotation were completed in a timely manner. All customer service staff under Ryan’s leadership were friendly and helpful. I will continue to bring my rotation were completed in a timely manner. All customer service staff under Ryan’s leadership were friendly and helpful. I will continue to bring my Ford vehicles to Walker Ford. More
by SandyLinda
January 08, 2021
The dealership is great! I have leased my car from them for many year. I have had no problems. The service Department is great too! for many year. I have had no problems. The service Department is great too! More
by Marjorie ODay
Employees Worked With
Don’t remember who wrote me up.
January 08, 2021
Dan Victory was a great service manager. Explain everything to me. Excellent service and quick service. Definitely will come back for service and I will tell my friends. everything to me. Excellent service and quick service. Definitely will come back for service and I will tell my friends. More
by John
Employees Worked With
January 08, 2021
Service dept got me in and out for an oil changewithout an appointment faster than my Ford dealer back home does when I do have an appointment. Doug has a very pleasant and jokingly personality an appointment faster than my Ford dealer back home does when I do have an appointment. Doug has a very pleasant and jokingly personality More
by RBEAGLE
Employees Worked With
Douglas Wilder
