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Walker Ford - Service Center

Clearwater, FL

4.6
3,614 Reviews

3,614 Reviews of Walker Ford - Service Center

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January 16, 2021

I felt very safe everyone wore their mask and kept their distance and the service was professional and curtious . Steve took very good care of me and he explained everything about my car so I could understa More

by WIGGINS789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

We appreciate you leaving us this review! Safety for you and the rest of our team is very important and we're glad you saw this when you came to visit. We will be sure to pass your kind words onto Steve and look forward to serving you again in the future!

January 15, 2021

I always feel like I sm treated with respect at Walker Ford. As a senior woman I appreciate that. The personnel in the service department are knowledgeable and helpful. More

by SANDY.CROCKETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Jan 22, 2021 -

Walker Ford responded

Sandy, thanks for the great review! We want to make all of our customers feel like they're family, and we're glad to hear the team could provide an enjoyable experience for you. Thank you for choosing Walker Ford for your service needs and we look forward to working with you again in the future.

January 15, 2021

Showed put without an appointment for Service & Tire rotation .... Took care of my needs... Service Department was very Professional .... Always a pleasure to take of vehicle here for service More

by EMILNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

Thank you for the five stars! We work hard to get our customers back on the road as efficiently and safely as possible. We're glad to hear you enjoyed working with our team - we look forward to working with you again next time!

January 15, 2021

Brought my truck/rim in for repair came out poorly and had new scratches on the rim when the Repair and Re-paint was done. I was told that’s the best that can be done. Very very unhappy More

by BCARTER1182
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Kirk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Walker Ford responded

Hello, thank you for leaving us your thoughts. We care about the satisfaction of our customers and hope to always provide the highest quality of service. Please give our service manager, Vince Romano, at 727-240-1653 a call at your earliest convenience to further discuss this matter.

January 15, 2021

Walker Ford Service Consultant Mike Murray takes care of business in a very friendly and professional manner. I have total confidence in the service provided at Walker Ford. More

by tor01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

Thanks for the fantastic review! We're very proud of our team and love to hear shout-outs like this. We're glad Mike could get you taken care of and back on the road efficiently. We appreciate you choosing Walker Ford for your service needs and hope to see you back next time.

January 15, 2021

Everything went good with my appointment. I had the oil changed, tires rotated and there was a recall on my car. Everything was ok with the service. More

by MILLIEHBOGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the person that I worked with. I was supposed to have Daniel but I didn't talk to him. A girl checked us in & someone else came to tell me my car was ready,.
Jan 22, 2021 -

Walker Ford responded

Thanks for the review! We're glad to hear the team could get you back on the road quickly and take care of your car. We appreciate your business here at Walker Ford and hope to see you back next time.

January 13, 2021

Though we started out with a misunderstanding, everything turned out well. All employees are very professional and the environment in the waiting area was very nice and safe during Covid. More

by JAGSNV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

Thank you for taking the time to tell us your story. We are glad to hear that you felt safe in our waiting area and hope we can serve you again in the future!

January 12, 2021

We are from out of town and needed an oil change for our Explorer. We made an appointment and it still took 2-1/2 hours for the service to be done. Very disappointed. In Michigan we go to Bob Maxey in Ho More

by RLCZAJKA
Recommend Dealer
No
Employees Worked With
I do not remember who the service person was.
Feb 04, 2021 -

Walker Ford responded

Hello, thank you for leaving us a review about your service experience with us. Our service dept can get very busy but we still strive for timely and high quality service. Please give our service manager, Vince Romano, at 727-240-1653 a call at your earliest convenience to further discuss your experience at Walker Ford.

January 12, 2021

Always a pleasure to do business with Walker Ford as well as Mike in the service department. I never have to worry about things not being handled to my satisfaction. Service department always does a terrific More

by RENY491969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

Thank you so much for this kind review! We will be sure to share your kind words with Mike and the rest of the service team. Please let us know if there is anything else we can do for you!

January 10, 2021

Good service department, but very expensive. They forgot to top my fluids off like I asked so now I get to pay more for fluids More

by Xxfocusstxx
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
4.0
This rating includes all reviews, with more weight given to recent reviews.
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