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Walker Ford - Service Center

Clearwater, FL

4.6
3,614 Reviews

3,614 Reviews of Walker Ford - Service Center

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January 19, 2021

This visit was for replacement of the catalytic converter under warranty. Well done! What was excellent was Ryan, service manager, who listened to my complaint about the charging system and a batter or alte More

by Wallace_hopkins
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

Thank you for leaving us a review, Wallace! We're glad you enjoyed your experience working with Ryan and our service team. Please let us know if there's anything else we can help you with!

January 19, 2021

Awesome customer service Dan, and Brian in the service Department are great and a pleasure to interact with., loaner vehicle was a pleasant experience, thanks again. More

by KEVCLROB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

Thanks for your review! We're glad you enjoyed working with our service team!

January 19, 2021

Mike was Awesome to work with. Even though I didn’t have an appointment he was able to work me in and get me out the door in a timely manner. More

by kcruise11
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

We're glad you enjoyed working with Mike and our team. Thank you for leaving us a review!

January 19, 2021

This was my first visit to Walker Ford. I drove In to service without an appointment, in a 2016 Expedition with a bad battery. Steve a service advisor, was great, addressed the issue and worked the SUV i More

by DIEHLASSCTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

Thank you for taking the time to leave us feedback! We're glad that service appointment went smoothly working with Steve and our team.

January 17, 2021

I purchased my truck here back in 2011. I still own my truvk. Walker ford has done all the service work.My servce adviser is Brian kirk. He is great! More

by FFDINO68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

Thank you for taking the time to leave this excellent rating and review! We are so glad to hear that you enjoyed working with Brian. If there is anything else we can help with in the future, please let us know!

Jan 22, 2021 -

FFDINO68 responded

my truck is in for repairs on friday the 22. I am sure brian will do an awesome job! it will be for an evap coil for A.C

January 17, 2021

Douglas provided me with 5 star service. He was personable, professional, kept me informed about my vehicle. Thank you for providing me with outstanding customer service. More

by bedrockdotcom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
Jan 22, 2021 -

Walker Ford responded

We appreciate the excellent rating, review, and feedback about Douglas. He is an asset to our team and was more than happy to help. Please let us know if there is anything else we can help with in the future and we look forward to working with you again!

January 17, 2021

Walker is the best Ford dealership I’ve been to . I would recommend Walker Ford to anyone looking to buy a new vehicle or a used one More

by druckdeschel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Affrunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Alperstein, Mike Batch, Amy Andrisani
Jan 22, 2021 -

Walker Ford responded

Thank you for the kind words! We truly appreciate the recommendation and your continued business. If there is anything else we can help with, please don't hesitate to reach out!

January 17, 2021

Service is great but the work being put out is less that par for sure. Always have to check to make sure the technician did the work properly or completed the task. More

by Scuba Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

Thank you for taking the time to share this feedback with us. Your complete satisfaction is our number one priority, so we're disappointed to hear that your service did not exceed your expectations. We value your business and hope to have the opportunity to work with you again in the future! Thank you again for the review!

January 17, 2021

Steve did a great job getting my truck back to me in one day, which is very important for a plumbing business. Thanks, James Doran More

by Dmsplumbingfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

This is great to hear! Thank you for the excellent review and feedback about your experience with Steve. We are glad to hear that he helped make your experience quick and easy. We appreciate your business and hope to see you again soon!

January 16, 2021

The company has been very thoughtful about the welfare of its customers during this pandemic. The employees were as friendly and welcoming as usual and the work requested was completed responsibly. More

by dwrdmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise
Jan 22, 2021 -

Walker Ford responded

Thank you for taking the time to leave this review! The welfare of our team and customers is very important to us and we're glad you saw this first hand. We look forward to serving you again in the future!

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