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Walker Ford - Service Center

Clearwater, FL

4.6
3,617 Reviews

3,617 Reviews of Walker Ford - Service Center

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December 02, 2021

I have used Walker Ford since 1997 through my company I I have used Walker Ford since 1997 through my company I was so pleased with their service that I have purchased two cars and would go nowhere else. More

by Female
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Dec 17, 2021 -

Walker Ford responded

Thank you for your kind words! We appreciate your business and your continued loyalty. Come see us again soon!

December 02, 2021

Had a very hard time connecting with a member of the service team. Couldn’t get my regular service advisor to call me back. Finally got a hold of the service manager and he made an appointment for me. More

by SUZANNE6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in the parts dept was very helpful.
Dec 22, 2021 -

Walker Ford responded

Hello Suzanne6,. We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. We will continue to strive to provide better and more prompt service for all our customers. Thank you for your business.

December 01, 2021

Service was great! They even found a recall that was covered under warranty and took care of it. More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Walker Ford responded

It makes us so happy to hear that our service team went above and beyond to help you. Thank you for sharing your feedback. We hope to see you again for your future service needs!

December 01, 2021

Overall the service was courteous, efficient and fair priced. Thank to Amy for keeping me informed. More

by tbolles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Dec 17, 2021 -

Walker Ford responded

Thank you for your positive feedback! We are glad to hear that Amy helped make your service visit an enjoyable one. We look forward to the opportunity to work with you again.

November 30, 2021

Dan my service manager was very helpful and informative he asked the right questions and was able to diagnose the problem and resolve it quickly. 👍 More

by Busch1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Walker Ford responded

Thank you for your kind words about Dan! We will pass along your compliments to him and the rest of our service team. Thank you for choosing us and we hope to see you again for your future service needs!

November 28, 2021

Friendly and fantastic people at Walker Ford company that go the distance to be sure your vehicles are serviced and followed up. A company that cares! More

by DHW1929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Dec 01, 2021 -

Walker Ford responded

Thanks for the kind words and excellent review! We are so glad to hear that your experience was worth 5 stars. Please don't hesitate to reach out if there is anything else we can help with in the future!

November 28, 2021

Nice service fast easy to talk people very fast service. Mr. steve nice to talk. More

by ELMERBUSTAMANTE283
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Dec 01, 2021 -

Walker Ford responded

We appreciate the excellent rating and feedback! Please don't hesitate to let us know if there is anything else we can help with in the future!

November 28, 2021

Steve was amazing. Thank god he answered the phone when I called to inquire about a new battery install on Saturday morning. The service schedule was already full but he assured me they would help me. I More

by Vixdeemire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Walker Ford responded

We appreciate the kind words and recommendation about Steve! It is so great to hear that your experience with him was worth 5 stars. Thank you for your business and we hope to see you again in the future. Thank you again!

November 27, 2021

They were very nice. Finished my car in record time. Very pleased with the service. But need to come back to have the steering wheel straightened. More

by jmckibbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Walker Ford responded

We are delighted to hear that you were pleased with your service! Thank you for taking the time to leave us this excellent review. If there is anything else we can do for you in the future, please let us know!

November 27, 2021

Efficient drop off and quick check in. Handled all my questions and I was in and out in about an hour. Friendly people and pleasant lounge. More

by MELZUREI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Walker Ford responded

This is great to hear! We love hearing when our customers have had a great experience with our team. Thank you for taking the time to share your experience with us. If there is anything else we can help with in the future, please don't hesitate to let us know!

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