Walker Chevrolet

Sales & Service Excellent but Financial Department Terrible Financial department exerts high pressure trying to convince you that the quality of the new vehicle that you are buying is so poor that you need to p Financial department exerts high pressure trying to convince you that the quality of the new vehicle that you are buying is so poor that you need to purchase maintenance insurance for thousands of dollars. Once you sign any documents you are screwed if you change your mind. Financial department employees never return phone calls or emails. More

Horrible Service I bought a new 2017 Silverado. It was used as a demo and had 5,000 miles on it. The sales manager drive it. I took it home on Thursday before Labor Da I bought a new 2017 Silverado. It was used as a demo and had 5,000 miles on it. The sales manager drive it. I took it home on Thursday before Labor Day weekend. I returned it on Tuesday after labor for them to install leather seats, back up camera, bed cover and liner, tint front windows. I was told it would take two to three days. I still don't have the truck after two weeks. Also there was a loud humming noise in the rear end. They had to install new bearings in the rear end. How did the Sales Manager not hear this noise when he was driving it. More

Decent prices for a dealer, but a bit slow I've come to Walker Chevrolet for quite some time to have work done on my vans. The staff are great, the work is great; no complaints there, for sure. I've come to Walker Chevrolet for quite some time to have work done on my vans. The staff are great, the work is great; no complaints there, for sure. Commission models are sorely outdated and pointless, but this is a dealer, and dealer owners are typically way behind the times on modern business. Walker is absolutely no exception. Very outdated business model. The work was slow. Even a scheduled rudimentary oil change and inspection took over two hours my last visit. Price reflects that, however, since they use the Dexos oil made for my van and charge less than the 10-minute oil change places. So, I just grab my laptop and work from their cubicle farm on free WiFi and I just pass the time. So, if you don't mind an old-school dealer service model, and latency in the work performed, it's worth coming here to actually save a little cash (for some things, anyway---parts are still outrageous as with most other dealers) More

Stay far away! I purchased a brand new 2017 Malibu from them at the beginning of April. This car has been nothing but an absolute nightmare. The 2nd day I had the ca I purchased a brand new 2017 Malibu from them at the beginning of April. This car has been nothing but an absolute nightmare. The 2nd day I had the car, I noticed a strip of LED lights hanging out from under the dash. It took the service department 2 weeks to get this fixed. Their communication through this whole issue was pretty much non existent. A month later, on Mothers Day, after walking out from the zoo, my brand new car was completely unresponsive. After I was told roadside assistance would be about an hour, i finally figured out how to unlock the car manually and popped the hood. After wiggling some random wires it finally came on. This happened about 4 more times that day.. The next business day I took my new car in with yet another problem. I was called later that day and told that it was some loose battery module wires and they had seen a few like that. No apology or anything.. Not even a month after that issue, I had been having some shifting/acceleration issues and hearing some loud roaring noises. It didn't/doesn't happen all the time, but it was/is still an issue. They told me after test driving it that they couldn't find anything wrong with it and pretty much that unless an error light or indicator was on then it couldn't be diagnosed and that the loud roaring was road noise. Still to this day, my car will not accelerate properly at times and the loud(will vibrate the whole car)roaring noise still happens. After posting a negative review on Facebook, I was contacted by Peter to figure out a solution to my problems. I sent him pretty much the same message as above, he told me that he was passing this message on to his GM and they would be in contact shortly.. That was over a week ago and after several attempts to make contact, I still haven't heard anything. I want out of this car. It is a lemon and I am completely dissatisfied. I really feel like they should be accommodating me and figuring out a way to get me in a different vehicle, or honestly giving me my old car back. After spending the kind of money I did on a brand new car, I expect superior customer service, I do not feel like that is to much to ask. Steer clear of Walker Chevy if you want to be treated like a valued customer. This whole experience has soured my taste for Chevrolet and the customer service they provide. More

Excellent experience in every aspect!! From email communication to text/phone call conversation to in store communication, it was top notch. I have never dealt with a friendlier staff. They From email communication to text/phone call conversation to in store communication, it was top notch. I have never dealt with a friendlier staff. They were genuinely concerned with my needs & respected my time constraints. I will definitely, without a doubt, do business here again!! More

Great dealership There have been many improvements at Walker over the years. The service manager, David Beasley, and the entire staff are honest, kind and knowledgeabl There have been many improvements at Walker over the years. The service manager, David Beasley, and the entire staff are honest, kind and knowledgeable people. I won't use another dealership. The technicians, shuttle drivers, clerks and sales personnel all treat me with respect and kindness. I have dealt with Walker Chevrolet for 25+ years. The improvements over that time deserve praise. More

Treated like royalty I haven't had a new vehicle for 12 years. For maintenance of my vehicle I have used neighborhood mechanics since hourly rates had increased so very mu I haven't had a new vehicle for 12 years. For maintenance of my vehicle I have used neighborhood mechanics since hourly rates had increased so very much. But I have discovered that the newer vehicles are no longer simple to work on. My first visit to Walker was a very satisfying one. I found everyone there very friendly. Since my car was under warranty my expense was affordable and I was happy for that but I also feel they are able to keep my vehicle running and safe for my family. More

I went back to Doug after my 2010 experience I purchased a Suburban from Doug in 2010 and love it. I went back this week for my daughter's first car. Great used car selection and fair pricing. I purchased a Suburban from Doug in 2010 and love it. I went back this week for my daughter's first car. Great used car selection and fair pricing. Thanks Doug! More

Awesome experience!!! Doug and Zach were great to work with. Explaining all the functions of my new car, I drove away extactic. Thanks Walker Chevy and Doug and Zach!!! Doug and Zach were great to work with. Explaining all the functions of my new car, I drove away extactic. Thanks Walker Chevy and Doug and Zach!!! More

Great experience I went to Waker Chevrolet and worked with Doug and Zach in finding the car I needed. They were very helpful and over all great people. I got the car I I went to Waker Chevrolet and worked with Doug and Zach in finding the car I needed. They were very helpful and over all great people. I got the car I wanted and at a readonable price. More