Walker Chevrolet

Awesome service and very professional and helpful with my car buying needs. Porter was top notch salesman. car buying needs. Porter was top notch salesman. More

Great overall experience. Personalized service, quick paperwork, and effective communication from first contact on the phone through driving off the lot and beyond! Richard Gi Personalized service, quick paperwork, and effective communication from first contact on the phone through driving off the lot and beyond! Richard Ginn was straightforward, helpful, and informative when setting up the lease for my 2024 Chevrolet Equinox! More

Great experience. Family owned beats the corporate run easily. You are not being handed off to multiple associates. You just buy a vehicle. AND the coffee machine is n Family owned beats the corporate run easily. You are not being handed off to multiple associates. You just buy a vehicle. AND the coffee machine is next level. More

Family owned whom actually cares about customer. I’ve been to other dealerships in Franklin which don’t seem to care if they get your business . Told them what I was interested in and brought vehicl I’ve been to other dealerships in Franklin which don’t seem to care if they get your business . Told them what I was interested in and brought vehicles to me . More

In short, my sales person, Shane Thompson, was most courteous and helpful and I rate him a "5 Star". While only with Walker Chevrolet a short time, Shane made every effort to be accommodating to me but courteous and helpful and I rate him a "5 Star". While only with Walker Chevrolet a short time, Shane made every effort to be accommodating to me but had to seek approval for "next steps" and answers to my questions from his boss(es). I had 3 other dealers I contacted regarding the possible purchase of a new 2024 Corvette. I had never done business with Walker before but since they had a model I was looking for I decided to try to work with them instead of waiting a few weeks to have another dealer get my Corvette. One of the bosses, Ryan Dillingham, was nice enough (I rate him at least a "4.5 Star") but insisted the "invoice" price was $98,232.55, exactly $2,000.00 more than the real invoice of $96,232.55; I was told the $2,000.00 was to cover advertising and other costs and said the owner(s) would not budge on this fact. I replied that that is the "cost of doing business". When I returned to the dealership the next day, Friday, July 19, 2024, I knew the true invoice price was $96,232.55 and that was to be the starting point to negotiate some of the Accessories, but, as noted, it was $98,232.55. The two F&I men were lacking in any sort of "bedside manners", etc. The one on Thursday was pushy to try to sell me on financing the Corvette. I repeatedly told him I would pay cash if we could reach an agreeable number, but he kept insisting. The other F&I person on Friday after I agreed on a total price was also pushy on promoting extended warranty. When I asked why I needed that now since GM gives "bumper to bumper" coverage for three years he did not give an acceptable answer; instead, he kept lowering the price for the coverage at least twice after I told him I did not want it at this time. I hope to and intend to have my new Corvette serviced at Walker. More

I took my C8 Corvette in for an intermittent problem. The service advisor, Dustin McCarthy was very professional and courteous. He explained the procedure and kept me informed. I drove my car with their The service advisor, Dustin McCarthy was very professional and courteous. He explained the procedure and kept me informed. I drove my car with their Technical Advisor, Greg Mashburn, so he could confirm my problem. He diagnosed it quickly and it was repaired That day at a very reasonable price. These types of problems can be challenging and time consuming. There was never any reluctance to help resolve my problem. Would highly recommend the service department. More

Always responsive, dependable and courteous. Never in the dark about the service I will experience. Never in the dark about the service I will experience. More

I was very impressed employees, they were courteous, polite and knowledgeable. They went over and above to find the exact vehicle that I wanted. I would definitely recommend Walker Chevrolet for a deale polite and knowledgeable. They went over and above to find the exact vehicle that I wanted. I would definitely recommend Walker Chevrolet for a dealership to purchase a vehicle from! More

Everyone has been very helpful and friendly. Last time I was there, I was in a time crunch, and they took measures to help expedite my service appointment and did it quicker than I anticipated. Last time I was there, I was in a time crunch, and they took measures to help expedite my service appointment and did it quicker than I anticipated. They were great. More

Service is awful. Hard to get an appointment (they need Saturday hours) and the staff is not very understanding. The head of customer service is NOT FRIENDLY. He wi Hard to get an appointment (they need Saturday hours) and the staff is not very understanding. The head of customer service is NOT FRIENDLY. He will walk by you and not even smile or say hello. Ironic, for a customer service person. Ryan and Daniel are both great - empathic and understanding, but their hands are tied by management. More