Walker Chevrolet
Franklin, TN
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I have purchased my last two trucks at Walker Chevrolet with the salesman. Both purchases have been great. I have gotten all my maintenance and scheduled maintenance at their dealership and have been compl with the salesman. Both purchases have been great. I have gotten all my maintenance and scheduled maintenance at their dealership and have been completely satisfied. I will continue to use Walker Chevrolet for all my needs More
My purchase from Walker Chevrolet was not your typical transaction. They had the model and color I wanted (after much searching) and everything was done via phone calls and texts and electronically. At transaction. They had the model and color I wanted (after much searching) and everything was done via phone calls and texts and electronically. At the same time I coordinated pickup by a transport company and my salesman, Ryan S. Glad to report that all went well and my new Tahoe was delivered without incident. I’m loving it! More
I recently bought a 2009 Corvette from Carvana. Before the purchase was finalized I booked an appointment for an inspection on the car at Walker's service dept. for peace of mind. Upon arrival ev Before the purchase was finalized I booked an appointment for an inspection on the car at Walker's service dept. for peace of mind. Upon arrival everything was very smooth and professional. After requesting to do so, my service advisor brought me out into the shop to have a look for myself under the car while it was on the hoist. The shop was tidy and clean. The inspection was detailed and complete. The car had no issues except for two overdue recalls; one to replace a headlight wiring harness, and one for a dual catalytic converter replacement. They took care of the harness that day at no charge and ordered the exhaust parts for the other at no charge. They then performed the exhaust recall service within a week or so at no charge and there have been no issues with the car. About a week following, the A/C went out on the car for whatever reason, and so I returned to Walker for help. They determined that the issue was a leaking condenser and advised to replace it and recharge the system. I approved the work and they completed it that same day. They worked in conjunction with the warranty agency from where I'd purchased the car and my total amount was merely my deductible according to my warranty agreement. The process was easy and seamless. In my three encounters with them thus far I have always been treated very well and always felt confident with their services and advice. I've been made to feel like I can trust them with my new-to-me Corvette. The staff is very cordial and professional, and I will continue to call on them in the future for service and advice. Shout out to my service advisor Ryan Collins, and the tech who I believe has performed all of the work on my Corvette thus far, Adam Torau. I appreciate both of you and your talents and skills. You fellas have gained my trust. In this world today it is not easy to find folks that you can trust with your car, especially a special car.. but I believe I have done just that. So thank you guys for demonstrating real integrity, and I'll see you the next time... More
I had a great experience with my Silverado purchase. Chris our sales guy and Chris in finance were great, knowledgable, and professional. Was a pleasant buying experience. Chris our sales guy and Chris in finance were great, knowledgable, and professional. Was a pleasant buying experience. More
Scott Johnson, our sales associate, was fantastic! He was very knowledgeable and was straight up honest in answering all our questions. He had a keen sense from getting to know us in what we would and He was very knowledgeable and was straight up honest in answering all our questions. He had a keen sense from getting to know us in what we would and wouldn’t like in vehicles and features. He was spot on! He was the best auto sales associate we’ve ever had and his customer service was superb! The overall experience was fantastic from Scott to Shane, the Finance Manager. Will definitely visit for service needs and for future vehicle purchases! Great experience! More