Walker Buick GMC

Tandy Thompson is the man! He provided me with excellent customer service. Professional,knowledgeable with great communication skills. If you must get your vehicle serviced in He provided me with excellent customer service. Professional,knowledgeable with great communication skills. If you must get your vehicle serviced in Alexandria,call this dealership! Ask for TANDY! He will take care of you.Thank me later. More

Today I had the pleasure of having Allen Gorum handling my situation. He was very prompt, courteous and professional. My vehicle was taken care of and ready to get back on the road in 2 hours. He kept me i my situation. He was very prompt, courteous and professional. My vehicle was taken care of and ready to get back on the road in 2 hours. He kept me informed every step of the way. I will definitely bring my vehicle back for routine servicing. Thank you Aalen Gorum!!! More

Allen Gorum was our service rep. .Professional and helpful. Answere all questions and I was very pleased .Professional and helpful. Answere all questions and I was very pleased More

Jonathan Allen Gorum was our service manager. He was very helpful in notifying us and keeping us informed about the service of our 2020 GMC Sierra. He found some issue with the truck that needed He was very helpful in notifying us and keeping us informed about the service of our 2020 GMC Sierra. He found some issue with the truck that needed serive and he made sure we were aware and gave us suggestions. His leadership skills and customer service skills are highly rated in our opinion. We appreciate his service. More

Professional in every way! Excellent service from Tandy in the service department. From assistance with insurance to providing a rental car. Excellent service from Tandy in the service department. From assistance with insurance to providing a rental car. More

I came in for a suspension sound and a reason as to why my temp light came on. They let the car idle while they checked it and the radiator blew because my fan wasn’t working. I had to pay for the installa my temp light came on. They let the car idle while they checked it and the radiator blew because my fan wasn’t working. I had to pay for the installation of a radiator when if they weren’t letting it idle they would have caught it was just the fan only. Then I had to speak to a manager because the advisor hiked the price on me after telling me one price for two days straight. Then he called and said he needed to give his guy something for tightening a bolt on my sway bar links. I’m a mayor, municipal magistrate, pastor, and on diverse state boards and I never want to give this type of service to anybody in my state. There was very little integrity and transparency. I paid $1200 for a fault of a technician letting the car idle in one spot forever AFTER the temp light was on. This was told to me by service advisor. More

I must say, I had a pretty good experience. ... Now, it may not be the same for everyone, I suppose it depends on whom your Service Advisor may be... I may have just gotten lucky, and gotten a g ... Now, it may not be the same for everyone, I suppose it depends on whom your Service Advisor may be... I may have just gotten lucky, and gotten a good representative...and that is just what he is, too... He's not just a Service Advisor, he's a representative for the customer as well... It's nice to have someone represent your interests, he did a great job... I must say, I think this might have been the best dealership service experience I've ever had, if I were to be honest. I'm considering switching, and having all my basic maintenance done here as well; moving forward... Im quite impressed. More

The salesman, John Slayter was amazing. He was very knowledgeable and friendly. Everyone we spoke to was friendly from sales to finance. We got a great deal on a '23 Terrain that we love a He was very knowledgeable and friendly. Everyone we spoke to was friendly from sales to finance. We got a great deal on a '23 Terrain that we love and we will definitely go back and /or refer anyone who needs a car to Walker. More

Abysmal. Truck sat 3 days just awating diagnosis. It never happened. On day 4 I took it to a shop that had MORE THAN 1 DIESEL MECHANIC. As long as this plac Truck sat 3 days just awating diagnosis. It never happened. On day 4 I took it to a shop that had MORE THAN 1 DIESEL MECHANIC. As long as this place has problems with manning, I can't take it there. For anything. More