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4,215 Reviews of Waldorf Honda - Service Center
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August 25, 2024
Service dept did not complete the work I paid for. No call back to explain No call back to explain More
by ritafb616
Employees Worked With
August 25, 2024
When I took my car in for service to complete an update. When my car was returned, I noticed there was curb rash on my rim on the drivers side that was not there when I took it to the shop. I called and lef When my car was returned, I noticed there was curb rash on my rim on the drivers side that was not there when I took it to the shop. I called and left a voicemail to the service manager and explained the situation and provided a call back number. After weeks, I never received a call back. I went back to the shop for another update on my car and explained the situation in person to the service manager. Conveniently, the servers were down so they could not review the cameras to see when my rim was hit during service. I explained that I just wanted my rim fixed since I wasn't the one who hit a curb, and left my name and information. I was told the servers should be back up in 3 days and I would receive a call back. Again, I never received a call back and it's been over a month. Very unprofessional dealership at minimum, and they never even attempted to make the situation right. More
by DVOJACKSON23
Verified CustomerAugust 25, 2024
Customer was good and so was the service tech. Everything I need done was taken care of the same day. Everything I need done was taken care of the same day. More
by CHARLEST215
Employees Worked With
August 24, 2024
Very satisfied with Tony and technician Chris. Very nice price and excellent service. I will return. Very nice price and excellent service. I will return. More
by MICHAEL.BLAND07022
Employees Worked With
August 24, 2024
The personal customer service I received from Tony Reese during this visit and from visits over the past years continues to bring me to Honda in Waldorf. Tony goes above and beyond to make it convenient for during this visit and from visits over the past years continues to bring me to Honda in Waldorf. Tony goes above and beyond to make it convenient for customers who do not live close near the dealership and manage multiple schedules. Without his help getting my vehicle to Honda would have been much more difficult. Tony explains the situation and stays in constant contact during my vehicle stay with Honda. I believe if Honda had more service reps like Tony customer service over exceed customer satisfaction. More
by MZ_MARGARITA3310
Employees Worked With
August 24, 2024
Customer service was good didn’t get my car fix but at least I understood the problem least I understood the problem More
by WHA1017
Employees Worked With
August 24, 2024
Quick & easy! Staff was very professional and kept me up to date on the status of my vehicle. Staff was very professional and kept me up to date on the status of my vehicle. More
by DCSFINEST606
Employees Worked With
August 24, 2024
The customer service was excellent. They did a great job to keep my car running. They did a great job to keep my car running. More
by YOLENEBAZILLE
Employees Worked With
August 23, 2024
Would like to speak with service manager. Highly disappointed that after spending a large sum was back within a week for more items that weren’t noticed??? Highly disappointed that after spending a large sum was back within a week for more items that weren’t noticed??? More
by BDELLAR
Employees Worked With
August 23, 2024
Mr. Dixon provided exemplary service regarding the maintenance needed for my car for upcoming trip. maintenance needed for my car for upcoming trip. More
by JCRITTER118
Employees Worked With
