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4,230 Reviews of Waldorf Honda - Service Center
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May 17, 2024
My multi-point inspection checklist (completed 4/23) confirms that my battery performance was good, however, I experienced issues with my battery after my appointment and had to unexpectedly get it repl confirms that my battery performance was good, however, I experienced issues with my battery after my appointment and had to unexpectedly get it replaced . Would love to receive a call and accommodation on future service for the oversight. More
by ALICIA.CHANEL.05
Verified CustomerEmployees Worked With
May 16, 2024
Tony Reese cared about my concerns over having my 2022 Honda Ridgeline up to date. He went ahead and went over my truck taking it personally about getting my truck serviced and I greatly appreciate it. Honda Ridgeline up to date. He went ahead and went over my truck taking it personally about getting my truck serviced and I greatly appreciate it. More
by JOHN@GRENIER.US
Employees Worked With
May 16, 2024
Disappointing service interaction. . promptly arrived at my designated appointment time which had been booked a week prior. Was asked if I had ordered the part. This was a scheduled app . promptly arrived at my designated appointment time which had been booked a week prior. Was asked if I had ordered the part. This was a scheduled appointment to do a warranty extension headlight replacement. Was told that if they didn’t have the part in inventory that I would have to reschedule and come back again (I live an hour away). I would like it noted that although I bought and own the vehicle exclusively, I made the appointment and the car is on all the records in my name, not once did the service rep speak to me. He automatically defaulted to my husband and ignored me 100% after the initial greeting and interchange in which I stated what kind of service we were there for. My husband was there only to accompany me for safety’s sake. I was there to service MY vehicle and was totally dismissed. The scheduled service took over 2 hours to replace one headlight (which oh by the way is dimmer than the passenger side headlight). The waiting room TV which we endured for two hours was disturbing (the programming) and extremely loud. Could not drown it out even with earplugs. More
by Pamela Brennan
Employees Worked With
May 16, 2024
Efficient, quality service with a smile! I appreciate the help of Bernard and the rest of the team! I appreciate the help of Bernard and the rest of the team! More
by CHAUKAREID
Employees Worked With
May 16, 2024
Waldorf made it easy to get my A1 service done. They were quick, and the staff is friendly. They were quick, and the staff is friendly. More
by DEBILANSEY
Employees Worked With
May 15, 2024
Does not do the service that is requested nor do they explain what was done or why. Also never heard back when my car was ready I had to reach out multiple times explain what was done or why. Also never heard back when my car was ready I had to reach out multiple times More
by HOGAN25910
Employees Worked With
May 14, 2024
Friendly staff, quick turnaround and great customer service. Timely communications / kept in loop while vehicle being serviced. Transparency around cost estimates. service. Timely communications / kept in loop while vehicle being serviced. Transparency around cost estimates. More
by kirsten.corrice
Employees Worked With
May 14, 2024
Waldorf Honda is a pretty good Honda dealership that is down here in Waldorf, Md. down here in Waldorf, Md. More
by Jme
Employees Worked With
May 14, 2024
In and out, pleasant and friendly team members; good customer service. Explained in detail service customer service. Explained in detail service More
by DANIMEELSON1232
Employees Worked With
May 14, 2024
The service that render was fast. I was in and out within 15 minutes. Thanks my representative Chris B. I was in and out within 15 minutes. Thanks my representative Chris B. More
by Theo16jr@gmail.com
Employees Worked With
