Waldorf Honda - Service Center

Always Great Experience & Knowledgable Customer Service Lets start with I needed a last minute Saturday appointment because I forgot my oil life was coming close to 20% and the wrench was about to start fla Lets start with I needed a last minute Saturday appointment because I forgot my oil life was coming close to 20% and the wrench was about to start flashing on my control panel, well I was able to make the appointment just fine. I arrived and just thought I needed a oil change an always tire rotation thinking I had already had a 30K maintenance, which I was wrong and the service technician was more than happy to show me my previous service record. This is customer service and my and my 2014 Honda Pilot appreciate the service. More

Thank you for great service Had to go and get my oil change done yesterday. Tony gave me a heads up that it may take a few hours to get it done since there were a lot of customer Had to go and get my oil change done yesterday. Tony gave me a heads up that it may take a few hours to get it done since there were a lot of customers waiting. However, there was the shuttle service that can take me to the mall to kill time. Tony called once my car maintenance was done and the shuttle service picked me up from the mall. I appreciate this great customer service. More

5 STAR Service Where do I start, I guess I'll start by saying KUDOS to "Mr Bernard Dixson" he's the reason I drive "30 mins" out of the way to get my car service her Where do I start, I guess I'll start by saying KUDOS to "Mr Bernard Dixson" he's the reason I drive "30 mins" out of the way to get my car service here at Waldorf (Ken Dixon). I have at least 2 other Honda dealer less than 15 mins from my house. I know I'm not the easy customer to impress w/ excellent customer service after being a Customer Service Manager for MACYS, and Customer Service Lead for NORDSTROM who is know around the world for their EXTRAORDINARY customer service, so again Mr Dixson never fails to make me feel like I just left the RITZ Carlton. More

Excellent Customer Service! I must acknowledge the exceptional customer service provided by John Mohammed during my most recent service. After bringing my 2012 Honda Accord in f I must acknowledge the exceptional customer service provided by John Mohammed during my most recent service. After bringing my 2012 Honda Accord in for an oil change, John reviewed additional required maintenance, made recommendations on the priority of related service and respected my need for delayed scheduling of a follow up appointment. He took care of booking that next service appointment and took extra care to book that appt. at a time most convenient to my availability. Not only did he make me feel like his most important customer, but got me in and out in record time! His professionalism and expert knowledge left a lasting impression. I've already referred him to other family members. Thanks, John for the Excellent Customer Service! More

10,000 Service on my Honda Pilot I love the shuttle over to the mall while you are waiting! The guys there are always nice and understanding. Thank you Gentlemen! Also nice that they I love the shuttle over to the mall while you are waiting! The guys there are always nice and understanding. Thank you Gentlemen! Also nice that they run it through the wash for you! More

Awesome experience Went in for an oil change and tire rotation and my experience actually good. Mr. Dixson always great me with a smile and always provide excellent cust Went in for an oil change and tire rotation and my experience actually good. Mr. Dixson always great me with a smile and always provide excellent customer service. He always make sure I provide him with as much information regarding as possible. He always want to make sure I'm having an a excellent driving experience. He provide me any upcoming service or suggestions to make my driving experience wonderful. I really appreciate the concerns that my service provider have my car. I use to go to Pohanka Honda but now that I have Bernard as my service provider I have no need to travel up the beltway. Bernard provides excellence customer service and I have told anyone that have a honda and live Waldorf to see him when coming to Waldorf Honda. Trust me you will not be disappointed when you work with him. More

six years of good service at this location. prices are competitive with non-dealer car repair. wati is never to long and they get out as fast as possible of good service at this location. prices are competitive with non-dealer car repair. wati is never to long and they get out as fast as possible More

check your work! They had car for 2 full days to replace rear wiper. After leaving my wife found the wiper went the wrong way and cleaned license plate! They had car for 2 full days to replace rear wiper. After leaving my wife found the wiper went the wrong way and cleaned license plate! More

I would recommend this dealership to all my family and frien I had a great experience with this, dealership on 2 occasions. The employee's are very helpful and professional. The quality of work they provided wa I had a great experience with this, dealership on 2 occasions. The employee's are very helpful and professional. The quality of work they provided was to my standards. More

30k in less than 2 hrs It took less than 2 hrs to get the 30k maintenance done on my one year old accord. Free wifi, plenty of magazines, tv and complimentary coffee and bot It took less than 2 hrs to get the 30k maintenance done on my one year old accord. Free wifi, plenty of magazines, tv and complimentary coffee and bottled water. I love that they open and close my door when finished. More