4,218 Reviews of Waldorf Honda - Service Center
Tony Reese was my advisor-- I called Honda about whether or not my car was on an airbag recall. I was on the list. They order the parts, notified me about two weeks later and I I called Honda about whether or not my car was on an airbag recall. I was on the list. They order the parts, notified me about two weeks later and I went in on June 5 for that service. In addition, I got additional needed services to keep my car in top running condition. Tony Reese was friendly and knowledgeable and made me feel I was in good hands. More
great customer service Bernard Dixson is very professional. His knowledge and his concern for the customers is outstanding. I would recommend to see Bernard to everyone. Ber Bernard Dixson is very professional. His knowledge and his concern for the customers is outstanding. I would recommend to see Bernard to everyone. Bernard has gone out of his way to help me out and when I am waiting in line For my turn I can tell he is taking care of the the other customers with the same courteousness he has shown me n More
The best I would like you guys to know that I'm a very loyal customer to establishments are very professional. My experience from buying my accord coupe a year I would like you guys to know that I'm a very loyal customer to establishments are very professional. My experience from buying my accord coupe a year ago to coming for regular oil changes are the bes. Bernard Dixson was very helpful and very pleasant. I do not reside in waldorf. I actually live 10 min away from the Honda dealership around Richie marlboro rd. But the customer service is terrible tho which i would rather take the 28 miles ride to waldorf.... Keep up the great work!!!!!!!!!!! Your loyal cutomer Mrs. Castleberry More
Amazing! The service at "Honda Waldorf" is always amazing. I'm always greeted with a smile, it's fast, educational, and I've been coming for the past three yea The service at "Honda Waldorf" is always amazing. I'm always greeted with a smile, it's fast, educational, and I've been coming for the past three years. I won't take my car anywhere else. Thanks for your service! More
Awesome Service I would just like to express how professional and welcoming the Waldorf service staff was. Especially my service advisor Bernard Dixson. I normally I would just like to express how professional and welcoming the Waldorf service staff was. Especially my service advisor Bernard Dixson. I normally receive service at Pohanka, but I think Waldorf will be my new home.......gold stars for everyone!!!! More
First time here Hello, I initially purchased my Honda from Anderson Honda (02/15) however I did not want to travel almost an hour and some minutes back out there agai Hello, I initially purchased my Honda from Anderson Honda (02/15) however I did not want to travel almost an hour and some minutes back out there again for continued service. I went online and read reviews at Waldorf Honda and another Honda dealership not too far from where I reside and based on the reviews at this location, I decided to take my car here. The service department was extremely nice and professional and walked me through the process being as though it was my first time servicing my car since I purchased it earlier this year. When I went to pick my car up, it was freshly washed to my surprise and I was very pleased. Thanks to the entire service team! 2 thumbs up and I will be back for the next service requirement and thereafter. More
They were honest I scheduled an appointment for a water leak. Over the phone they did not tell me a tech was not there daily for this service and of course the tech wa I scheduled an appointment for a water leak. Over the phone they did not tell me a tech was not there daily for this service and of course the tech was not there the day I was scheduled. I was able to get another service done which was fine but my major issue was not resolved. I appreciate that Honda was honest in that they weren't able to complete the problem so I took my car back to the dealership I purchased it.Honesty is great. Especially when you do not know or cannot perform. i will take that any day over being overcharged and the problem not fixed. More
Great Service Brought in my 2014 Civic for oil and tire rotation. Everyone was very nice and friendly when I arrived and when I picked the car as well. It was even Brought in my 2014 Civic for oil and tire rotation. Everyone was very nice and friendly when I arrived and when I picked the car as well. It was even washed which I really appreciated. More
Pretty Good I was dealt with satisfactorily during my recent visit to WH. I was assisted fairly quickly when I pulled my car in, but one complaint that I have is I was dealt with satisfactorily during my recent visit to WH. I was assisted fairly quickly when I pulled my car in, but one complaint that I have is that you drive in and you kind of wait around for a service person (might be nice to have someone greet you as soon as you part your car and assist you/direct you to a service person). Bernard assisted me and was extremely helpful-explained things well. The waiting room is pretty terrible. It doesn't feel clean and the chairs are not too comfy (they are getting worn out). It smells also. There is free we-fi, so it almost makes up for the stink! I was pleased by the cost, which was extremely reasonable. Also, I told them no wash, but they washed my car anyway (not bad, but I did say no wash). More
Friendly The staff was friendly which you don't often find today. They said it would take about an hour; 50 minutes later I was on my way home. The work was do The staff was friendly which you don't often find today. They said it would take about an hour; 50 minutes later I was on my way home. The work was done , the car was clean. More