Waldorf Honda - Service Center

Great Service Mr. Dixson provided excellent and fast service. He was very professional and provided excellent advice. He provided me the information I needed abou Mr. Dixson provided excellent and fast service. He was very professional and provided excellent advice. He provided me the information I needed about future service requirements. I would highly recommend him as your service manager. More

No shortcuts to quality I have an older Honda Accord with high mileage that my daughter is using for college and we recently experienced problems with the power steering syst I have an older Honda Accord with high mileage that my daughter is using for college and we recently experienced problems with the power steering system leaking. I thought about taking the car to another mechanic, but decided to take it to the dealer because ultimately they know the car, they have the right tools and they stand behind their work. John, was very friendly and thorough in his analysis of the problem and was nearly exact in his estimate of what it would cost to repair the car. For an old car it was a little costly, but relatively speaking, my daughters safety is priceless. I will definitely go back to Waldorf Honda for the service of both of my Hondas when needed. More

Great Service Advisor!!! Bernard Dixson was my Service Advisor. He always has great customer service when I come to get my Honda Accord serviced. He is very respectful and c Bernard Dixson was my Service Advisor. He always has great customer service when I come to get my Honda Accord serviced. He is very respectful and courteous. My Honda service was complete in a timely manner to which he ensured me that my car was indeed running great. I would like to continue to work with Mr. Dixson in the near future. More

John Mohammed - Friendly, Helpful and Knowledgeable!! John is a great service advisor. He always greets you with a smile and is extremely helpful. He provided detailed information about my vehicle and ens John is a great service advisor. He always greets you with a smile and is extremely helpful. He provided detailed information about my vehicle and ensured that the work was completed in a timely manner. More

EXCELLENT SERVICE!!!! As usual I had a great service experience. My service advisor John provided great customer service. He is always friendly and very helpful. He goes be As usual I had a great service experience. My service advisor John provided great customer service. He is always friendly and very helpful. He goes beyond the call of duty. Also it's always a pleasure talking with Robyn. More

Service Review I reccomend Waldorf Honda for your service needs. Advisors are courteous. Service is fast and accurate. Waiting area is nice. Ask for Bernard! He took I reccomend Waldorf Honda for your service needs. Advisors are courteous. Service is fast and accurate. Waiting area is nice. Ask for Bernard! He took great care of my Accord and filled me in on additional repairs. Very knowledgeable. More

Bernard Dixon has great Customer Service The staff in the service department always are courteous and respectful. Their goal is to make the customer happy and they will try to accommodate mos The staff in the service department always are courteous and respectful. Their goal is to make the customer happy and they will try to accommodate most requests. Bernard made sure my car was not only running great, but even ran it through the wash for me. Thanks Bernard! Tony is awesome and he always remembers me when I come in and makes sure I am taken care of. Thanks Tony! More

Immediate Service I came in the Service Center at 5 p.m. with a problem with my car, they looked at it immediately and stayed past closely to fix it. I appreciate tha I came in the Service Center at 5 p.m. with a problem with my car, they looked at it immediately and stayed past closely to fix it. I appreciate that I didn't have to leave it until the next day and rent a car. Thank you Waldorf Honda. More

Saved My Saturday I had a busy Saturday planned. But on Friday, my brakes started sounding and feeling bad and I knew I had to get the car in for service. I called Fri I had a busy Saturday planned. But on Friday, my brakes started sounding and feeling bad and I knew I had to get the car in for service. I called Friday morning and they were able to fit me in, but I still had the problem of: how do I get where I need to go? So I asked the service advisor if there was a loaner car service or something. They said they had a free shuttle that would take me anywhere within a 10 mile radius of the dealership, so I signed up for it, still a little concerned. Well, I didn't need to be! I dropped the car off at 7:30 a.m. Check in was quick, and within 5 minutes of check-in the shuttle driver was there and ready to take me where I needed to go. He was very pleasant and made the trip nice. Within an hour, the service advisor called to give me an estimate for the work and recommend an additional service. Within about two hours after that, I got a call that the car was ready for pick-up. When I got back late in the afternoon, check-out was quick and easy. All in all, a great service experience at Waldorf Honda! Thanks, all! More

Service at it's Finest...100% Satisfied! I was traveling on Rt. 5 south to Waldorf for a date night out, when my power steering went out on my car. I immediately took my car to the Honda of I was traveling on Rt. 5 south to Waldorf for a date night out, when my power steering went out on my car. I immediately took my car to the Honda of Waldorf dealership (where I purchased my Honda). I just knew I would be turned away because it was 6:45pm on a week night, and Honda service dept. closed at 7:00pm. Instead they told me to pull right in the bay to get my check-in started. Bernard got me checked in and squared away. I was told that I would get a call first thing in the morning, which I did! I was called at 7:30am with a price quote and a request for a go ahead to order the part and begin the necessary work. My car was finished within 2 days and ready for pick-up. They even kept it until I could get a ride to pick it up... Bernard was patient, polite and honest. He answered every question I had with no hesitation and even worked with me when I told him I wouldn't be able to get my car until 2 days after the work was finished... Honda of Waldorf is awesome. I would recommend Bernard if you want excellent customer service! More