4,229 Reviews of Waldorf Honda - Service Center
Compressor Problem Bernard Dixson provided me excellent advice and regular information in responding to the compressor problem on my '04 Honda SI Hatchback. He informed Bernard Dixson provided me excellent advice and regular information in responding to the compressor problem on my '04 Honda SI Hatchback. He informed me how to respond to my problem when I was stuck in Port Tobacco. My problem was handled and I was kept me informed without having to appear at Waldorf Honda until I picked up the car. The car was ready as promised, the cashier dealt with me efficiently, and the car was brought to me. Courtesy was displayed at all times. I had an excellent experience. More
Took forever Got in with an appointment for 3:30pm and got out at 6:15 .. it was just an oil change and tire rotation, it wasn't worth to make an appointment and w Got in with an appointment for 3:30pm and got out at 6:15 .. it was just an oil change and tire rotation, it wasn't worth to make an appointment and wait there forever for an oil change. I can't image what will take take for something else more serious. I will defenetely go to another honda dealer. More
Car Service Near the End of the Work Day Yesterday, my tire light came on. I drove directly to the Waldorf Honda dealership. I was surprised at how much remodeling is going on and was kind Yesterday, my tire light came on. I drove directly to the Waldorf Honda dealership. I was surprised at how much remodeling is going on and was kind of nervous about who I could get to help me. Bernard Dixson, whom I have been privileged to have help me since I moved to Waldorf in 2009, was walking across the lot. He told me to go inside and see John or Tony. John helped me. He was very nice. Even though he was kind of frustrated about something else, he was very accommodating and made sure that I got in and got the service I needed. I really appreciate the Waldorf dealership. I also have to say that I am enjoying my 2014 Accord, I moved up from the 2003 that I was driving when I came here. Terry, the salesman, made the experience so much fun! For me, I only go to a car place when I absolutely have to go. BUT, the people at Waldorf Honda make it very pleasant when I do go! Thank you to them! More
My experience at Waldorf Honda I appreciate the great customer service and patience that the staff demonstrated in our encounter. I was there for an oil change and just so happened I appreciate the great customer service and patience that the staff demonstrated in our encounter. I was there for an oil change and just so happened to be browsing when approached by a salesmanship about puchasing a vehicle. His thorough knowledge of the trade in process and of the new accords lured me in(I had a 2014 accord). I decided to come back the next day. The salesman was off at 8pm, but he waited for me to get my haircut and I arrived at 8:45pm. I was very unsure and tried to leave several times but by the end of the night the manager had presented me with a deal that beat out my credit union's financing offer. We literally didnt finish everything till 11pm and they were supposed to close at 9. I appreciate the time they took to make sure I understood everything and didn't try to expedite the process in order to go home. I recommend this dealership to anyone looking for not only value, but tremendous service! I left with a beautiful new accord lx More
Excellent Customer Service I went to Waldorf Honda for a Oil Change but Surprise Honda was there for me more than a Oil Change. Honda help to find my Wedding Ring I have dropped I went to Waldorf Honda for a Oil Change but Surprise Honda was there for me more than a Oil Change. Honda help to find my Wedding Ring I have dropped between the seats. Excellent Customer Service and you will feel that. More
100,000 mile service on my Honda pilot She is a professional and very helpful lady, I will try to always take my suv to her if possible, she is very knowledgeable about her job. She is a professional and very helpful lady, I will try to always take my suv to her if possible, she is very knowledgeable about her job. More
Great Customer Service, friendly, informative and caring! Great customer service...very friendly and informative! he checked for recalls for my Honda accord, advise me of when I should receive my next servi Great customer service...very friendly and informative! he checked for recalls for my Honda accord, advise me of when I should receive my next service on my car. More
A bad day turned blessing I ended up with a screw in my tire that could not be plugged. Tony gave great customer service, changed my tire, gave me a complimentary wash and had I ended up with a screw in my tire that could not be plugged. Tony gave great customer service, changed my tire, gave me a complimentary wash and had me back on the road within an hour. I have always had a great experience here. More
Everyone was very professional. great customer serv Great customer service...i was in and out. Nobody tried to sell me stuff i didnt need... I was in and out quickly...the location is convient my overa Great customer service...i was in and out. Nobody tried to sell me stuff i didnt need... I was in and out quickly...the location is convient my overall esp exceeds my expectations More
Highly disappointed I have been a HONDA customer for years and I guess In time you will be exposed to a bad seed. The service technician that processed my work order was I have been a HONDA customer for years and I guess In time you will be exposed to a bad seed. The service technician that processed my work order was the worst I have ever been exposed to when it comes to customer care. I came in for an oil change and was informed of other repairs required that amounted to a lot money. After I arrived home that day I discovered I needed more power steering and brake fluid and wind shield wiper fluid. In the past all of this would have been taken care of but his main goal was getting me to spend more money than I had anticipated. I need an engine and air filter but I will not be taking my car back to HONDA for replacement filters. The 2 star rating is for the oil change that was done but now I wonder was it properly done.?? More