4,229 Reviews of Waldorf Honda - Service Center
Outstanding service Just want to compliment that "Waldorf Honda"'s customer service dept is outstanding. They are very professional, personable and conscientious about t Just want to compliment that "Waldorf Honda"'s customer service dept is outstanding. They are very professional, personable and conscientious about their jobs. They help you come up with the best solution for getting your vehicle repaired and cost wise. I always bring my honda's vehicles back to Waldorf Honda! A special shout out to Robyn and Bernard! Good service reps and people! Yours truly, Mr. Holly More
Again and Again !!! Robert Hersh and Tony Deep are THE best. They certainly make me feel like a valued customer providing me with timely and personalized support. I conti Robert Hersh and Tony Deep are THE best. They certainly make me feel like a valued customer providing me with timely and personalized support. I continue to bring my two Honda's there for maintenance knowing that the advice I get is honest and sincere. And oh yes ... the cost is fair. More
Great customer service. Jamar Epps knows his product. I went to Honda to get a key program for my 2013 Honda. I left there with a 2016. Thanks to Jamar Epps. Great sale rep. very professional. Very good a I went to Honda to get a key program for my 2013 Honda. I left there with a 2016. Thanks to Jamar Epps. Great sale rep. very professional. Very good at what he do.and also Mike sales manager. Thank you guys. GREAT JOB WELL DONE More
Oil Change Robyn Stroud was outstanding in making sure that not only was my service needs for my car met efficiently, she was courteous, extremely pleasant with Robyn Stroud was outstanding in making sure that not only was my service needs for my car met efficiently, she was courteous, extremely pleasant with a smile and "genuinely" made me feel like a VIP guest. More
Excellent Customer Service I have had my car serviced at this location for years and Bernard Dixon has always made my experience a positive one. I recently stopped by near closi I have had my car serviced at this location for years and Bernard Dixon has always made my experience a positive one. I recently stopped by near closing for an oil change and he was on a phone call with a customer. He acknowledged my presence and had my information ready by the time I stepped up to his desk( great multitasking skills). My car was serviced in a timely fashion and I was out of there. Bernard Dixon is personable, knowledgeable and an asset to this team and company and I will continue to bring my car to this location because of his customer service. - Jhia Briscoe More
Key Replacement I had a key programmed by Waldorf Honda. The best customer service I've seen at dealership. I was in and out quickly with no problems whatsoever. Tony I had a key programmed by Waldorf Honda. The best customer service I've seen at dealership. I was in and out quickly with no problems whatsoever. Tony Deep and John Mohammed made sure everything ran as smooth as possible. More
Oil change special I went to Honda to receive an oil change, tire rotation, and battery check. The service was quicker than the allotted time, I was greeted with great c I went to Honda to receive an oil change, tire rotation, and battery check. The service was quicker than the allotted time, I was greeted with great customer service, and I was not heckled to get my services done to my car. I was educated on the notifications for my car and what measures I should take. More
Backlog for parts--took a while but finally got loaner Went to service center for a problem covered by warranty. The needed parts were on backorder and I haven'the had use of the car for a week now. It too Went to service center for a problem covered by warranty. The needed parts were on backorder and I haven'the had use of the car for a week now. It took some doing, but dealership finally gave me a loaner today. I am hoping to get my car back in a couple of days, but at least I am no longer stuck. More
GREAT VISIT My first visit to the maintenance shop since purchasing my Honda HrV,thanks to all on the outside assisting me in getting to where I needed to be. Jo My first visit to the maintenance shop since purchasing my Honda HrV,thanks to all on the outside assisting me in getting to where I needed to be. John Mohammed as my service advisor worked with me all the way,as if I was the only driver he was working with that day. More
Long standing history of outstanding service. I purchased my Honda Oddessy in 1995 here and have essentially all my servicing done here as well. Consistently over this time period I have received I purchased my Honda Oddessy in 1995 here and have essentially all my servicing done here as well. Consistently over this time period I have received outstanding service provided by a professional, courteous and personable staff. Most recently I have generally worked with Mr. Robert Hersh, whom I think exemplifies the high quality of the staff. He has always been attentive and prompt in dealing responding to my service needs, explaining the work that needed to be done in clear and understandable terms. Courteous and personable, he keeps me informed about the progress of the work being done. I cannot recommend him highly enough. More