Waldorf Honda - Service Center

Oil change Tony Reese is AWSOME would recommend him to anyone coming in to get their car serviced! He always has me in and out and is very knowledgeable Tony Reese is AWSOME would recommend him to anyone coming in to get their car serviced! He always has me in and out and is very knowledgeable More

Finally a Honda Serv Dept that truly Appreciates t/Customers So nice and so very refreshing to receive service from a Honda Staff who truly recognizes that if not for their customers - they would not be successf So nice and so very refreshing to receive service from a Honda Staff who truly recognizes that if not for their customers - they would not be successful and therefore they make every effort to make their customers feel appreciated! I am very excited to have a new Honda Service Home! Thank you to all who assisted me from my very first phone call up until my arrival! The nice Receptionist (who sets the tone for any establishment), Tony who was very helpful, Nice lady who checked me in when I arrived, The Serv Dept. Receptionist who checked me out, Gentleman in Parts Dept and of course - a very special Thank You to John M, who is so friendly and warm and who made my first Waldorf Honda experience/visit like a visit with an old friend. ;o) More

Complimentary Oil Change I wanted to make sure to compliment Ms. Robyn Stroud for her professional and courteous service on yesterday! I also want to especially thank Mr. Ton I wanted to make sure to compliment Ms. Robyn Stroud for her professional and courteous service on yesterday! I also want to especially thank Mr. Tony Deep who told me whenever I came back to Waldorf Honda, he would make sure that my service was complimentary. That promise was made in August! I just went back on December 27th! He was not there, but Ms. Stroud honored what I told her and I got my oil changed without cost! My experience with Waldorf Honda has been mixed, BUT I was felt very well-treated yesterday! Thank you again, Mr. Deep and Ms. Stroud!! More

fast and efficient Was visiting from out of town and needed an oil change and a back wiper blade. Was out in less than 50 mins. very impressed didnt have to have an ap Was visiting from out of town and needed an oil change and a back wiper blade. Was out in less than 50 mins. very impressed didnt have to have an appointment. More

My one on one service John Muhammad is a trust worthy, honest, professional and great person. I highly recommend, it's because of him I get my repairs at Honda John Muhammad is a trust worthy, honest, professional and great person. I highly recommend, it's because of him I get my repairs at Honda More

Great service @ Waldorf Honda !! Mr John Mohammed is a great, experienced and trustworthy guy. He is a perfect gentleman. He gives excellent service all the time, I will recommend Mr Mr John Mohammed is a great, experienced and trustworthy guy. He is a perfect gentleman. He gives excellent service all the time, I will recommend Mr John Mohammed at any given time. More

Excellent Service I call to get an appt. for oil change, they told me I had to come next day. Since I was already in the area I went & Tony M. Take all my info & there I call to get an appt. for oil change, they told me I had to come next day. Since I was already in the area I went & Tony M. Take all my info & there were no wait, he recommend service the car needed & I was in and out within an hour. He was very professional for stats to finish More

Terrible dishonest "service" and car still isn't fixed! I had my 2011 CRV towed to this dealership on Saturday morning. I spoke to Fareed "John" Mohammad who was assigned my case I asked him about a loaner I had my 2011 CRV towed to this dealership on Saturday morning. I spoke to Fareed "John" Mohammad who was assigned my case I asked him about a loaner car. He said that his loaner cars were in the service but that he would have one available for me next week. On Monday, Mr Mohammad contacted me by email with a list of all the things that were allegedly wrong with my vehicle. I replied that same day asking general questions and again asking about the loaner. No response all day Tuesday. No return email from Mohammad. When I called the dealership I was given the run-around for at least two hours. I called Mohammad's personal number which he had used to call me and again no response, he just let the call ring ignoring it. I was desperate for a loaner car and asked the service person if they had any loaner vehicles available for me since my CRV was in their shop. I discovered from this person that loaner vehicles need to be reserved weeks in advance, something Mohammad conveniently forgot to mention. Now it's Wednesday my vehicle is still not fixed. I had to rent another vehicle to get around all due to the dishonesty of this dealership's service center and this miserable liar Mohammad. Thanks for nothing! As a resident of Accokeek Maryland I am appalled by this terrible service. usually I have found businesses in Southern Maryland to do a good job. Well this is a huge exception! Garbage service that treats customers like trash with lies and deception. Should be zero stars! More

Thanks and Appreciation I can't believe it, it was just mind blowing and breathtaking the way Waldorf Honda received us. We went for older model and came out with a brand n I can't believe it, it was just mind blowing and breathtaking the way Waldorf Honda received us. We went for older model and came out with a brand new 2017 honda Accord. Thank you Steve for making it possible! More

2000 Civic and Still Going Courtesy doesn't begin to describe the folks at Waldorf Honda. They are the best and my Civic just keeps on running. Additional items were brought t Courtesy doesn't begin to describe the folks at Waldorf Honda. They are the best and my Civic just keeps on running. Additional items were brought to my attention and I agreed to have them fixed by the experts at the dealership. It was quick and I was back in my car in no time. More