Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,229 Reviews of Waldorf Honda - Service Center
Sort by
March 09, 2017
Great service Car was ready on time. Service people were courteous and helpful. Pleasant experience. The recall was carefully explained to me. This was my 1st visi Car was ready on time. Service people were courteous and helpful. Pleasant experience. The recall was carefully explained to me. This was my 1st visit. More
by Customer
Employees Worked With
March 09, 2017
grade excellent I bought a car from Steven and the service was great. I would highly recommend him to co-workers family and friends a good person and dealership. I bought a car from Steven and the service was great. I would highly recommend him to co-workers family and friends a good person and dealership. More
by cookieharley54
Employees Worked With
Steve Arthur
March 03, 2017
Customer service I called and John said come on in he will check my car out. I didn't have an appointment but I was in and out on a timely manner. I couldn't have done I called and John said come on in he will check my car out. I didn't have an appointment but I was in and out on a timely manner. I couldn't have done it without John Mohammed my service advisor. He deserves a 10 for exceptional customer service.. More
by Marcus
Employees Worked With
John Mohammed
March 02, 2017
Waldorf Honda has always given me great service over the yea rs Bernard is a great service advisor he is very knowledgeable about repairs needed to be done to my cars Keep up the good work rs Bernard is a great service advisor he is very knowledgeable about repairs needed to be done to my cars Keep up the good work More
by Tye50
Employees Worked With
February 11, 2017
Continued excellent service. I have been going to this dealer for the past 13 years; two purchases, a lease, and new management. John Mohammed is very courteous, professional, an I have been going to this dealer for the past 13 years; two purchases, a lease, and new management. John Mohammed is very courteous, professional, and does an outstanding job as always. More
by MikeM
Employees Worked With
John Mohammed
February 05, 2017
POOR, FRUSTRATING, DISAPPOINTING My car was towed in on Monday January 30th because it would not start. I was told that I needed a new distributor but it had to be ordered and was shu My car was towed in on Monday January 30th because it would not start. I was told that I needed a new distributor but it had to be ordered and was shuttled to Enterprise for a rent -a-car. I received a call Tuesday morning that the part had came in and my car would be ready by 2:00pm. I didn't have to report to work until 5:00 so I waited until around 3:00 to return the rented car and get shuttled back to the dealership. Paid for the repair and drove about a half mile from the dealership making a stop at a nearby store to return something. It took all of 10 minutes and when I returned to my car it would not start. I called Honda and they sent a salesman to help me. He tried to start it with no luck and drove me back to the dealership. They had to call for a tow truck and I told them I was supposed to be at work by 5:00, I had just paid for one rent -a -car and I was "NOT" going to pay for another. I was told by Mr Reese that it was no problem that they would call and take care of the rental. They shuttled me back to enterprise but no one there had received a call. I gave them Mr Reese's name and insisted that they call him to take care of this as he said he would. I was a hour and 20 minutes late for work. Wednesday evening I get my car back again with an explanation and an apology. Thursday night on my way home the D4 indicator light started to blink non stop, then the check engine light came on. Made another call to Mr Mohammed Friday and was told to bring it in Monday. It is still on and has been all weekend. So I have to make yet another trip to the dealership to have this checked out hoping that the car wouldn't stop on me. You tell "ME" how you think I should rate my service. More
by Jocelyn Brown
Employees Worked With
John Mohammed
February 03, 2017
It was great!! Just want to compliment that "Waldorf Honda"'s customer service dept is outstanding. They are very professional, personable and conscientious about th Just want to compliment that "Waldorf Honda"'s customer service dept is outstanding. They are very professional, personable and conscientious about their jobs. Thanks for doing a great job. More
by Mhcharters
Employees Worked With
February 03, 2017
the best ever!! I have not had a new vehicle in many years. John Mohammed and the service department at Waldorf Honda have been very good at taking care of my repairs I have not had a new vehicle in many years. John Mohammed and the service department at Waldorf Honda have been very good at taking care of my repairs and John also told me about 2 recalls that wore outstanding on my vehicle to see if I had time available to have them taken care of while I was there so I did not have to make another appointment. Thank you, Laura Watkins More
by New Honda Ownere
Employees Worked With
John Mohammed
January 31, 2017
terrific service; in and out before hte scheduled time. Bernard Dixson has been my service technician for awhile. He provides excellent customer service and keeps me involved with what is going on with my Bernard Dixson has been my service technician for awhile. He provides excellent customer service and keeps me involved with what is going on with my car or the next service timeframe. More
by lucy1983
Employees Worked With
January 28, 2017
2010 Honda Accord Great customer service! John from the Service Department was very helpful and professional. My car was ready when promised and is running great! Highl Great customer service! John from the Service Department was very helpful and professional. My car was ready when promised and is running great! Highly Recommended! More
by Hondaownerforlife
Employees Worked With
John Mohammed
