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4,226 Reviews of Waldorf Honda - Service Center
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March 02, 2017
Waldorf Honda has always given me great service over the yea rs Bernard is a great service advisor he is very knowledgeable about repairs needed to be done to my cars Keep up the good work rs Bernard is a great service advisor he is very knowledgeable about repairs needed to be done to my cars Keep up the good work More
by Tye50
Employees Worked With
February 11, 2017
Continued excellent service. I have been going to this dealer for the past 13 years; two purchases, a lease, and new management. John Mohammed is very courteous, professional, an I have been going to this dealer for the past 13 years; two purchases, a lease, and new management. John Mohammed is very courteous, professional, and does an outstanding job as always. More
by MikeM
Employees Worked With
John Mohammed
February 05, 2017
POOR, FRUSTRATING, DISAPPOINTING My car was towed in on Monday January 30th because it would not start. I was told that I needed a new distributor but it had to be ordered and was shu My car was towed in on Monday January 30th because it would not start. I was told that I needed a new distributor but it had to be ordered and was shuttled to Enterprise for a rent -a-car. I received a call Tuesday morning that the part had came in and my car would be ready by 2:00pm. I didn't have to report to work until 5:00 so I waited until around 3:00 to return the rented car and get shuttled back to the dealership. Paid for the repair and drove about a half mile from the dealership making a stop at a nearby store to return something. It took all of 10 minutes and when I returned to my car it would not start. I called Honda and they sent a salesman to help me. He tried to start it with no luck and drove me back to the dealership. They had to call for a tow truck and I told them I was supposed to be at work by 5:00, I had just paid for one rent -a -car and I was "NOT" going to pay for another. I was told by Mr Reese that it was no problem that they would call and take care of the rental. They shuttled me back to enterprise but no one there had received a call. I gave them Mr Reese's name and insisted that they call him to take care of this as he said he would. I was a hour and 20 minutes late for work. Wednesday evening I get my car back again with an explanation and an apology. Thursday night on my way home the D4 indicator light started to blink non stop, then the check engine light came on. Made another call to Mr Mohammed Friday and was told to bring it in Monday. It is still on and has been all weekend. So I have to make yet another trip to the dealership to have this checked out hoping that the car wouldn't stop on me. You tell "ME" how you think I should rate my service. More
by Jocelyn Brown
Employees Worked With
John Mohammed
February 03, 2017
It was great!! Just want to compliment that "Waldorf Honda"'s customer service dept is outstanding. They are very professional, personable and conscientious about th Just want to compliment that "Waldorf Honda"'s customer service dept is outstanding. They are very professional, personable and conscientious about their jobs. Thanks for doing a great job. More
by Mhcharters
Employees Worked With
February 03, 2017
the best ever!! I have not had a new vehicle in many years. John Mohammed and the service department at Waldorf Honda have been very good at taking care of my repairs I have not had a new vehicle in many years. John Mohammed and the service department at Waldorf Honda have been very good at taking care of my repairs and John also told me about 2 recalls that wore outstanding on my vehicle to see if I had time available to have them taken care of while I was there so I did not have to make another appointment. Thank you, Laura Watkins More
by New Honda Ownere
Employees Worked With
John Mohammed
January 31, 2017
terrific service; in and out before hte scheduled time. Bernard Dixson has been my service technician for awhile. He provides excellent customer service and keeps me involved with what is going on with my Bernard Dixson has been my service technician for awhile. He provides excellent customer service and keeps me involved with what is going on with my car or the next service timeframe. More
by lucy1983
Employees Worked With
January 28, 2017
2010 Honda Accord Great customer service! John from the Service Department was very helpful and professional. My car was ready when promised and is running great! Highl Great customer service! John from the Service Department was very helpful and professional. My car was ready when promised and is running great! Highly Recommended! More
by Hondaownerforlife
Employees Worked With
John Mohammed
January 27, 2017
Oil change Tony Reese is AWSOME would recommend him to anyone coming in to get their car serviced! He always has me in and out and is very knowledgeable Tony Reese is AWSOME would recommend him to anyone coming in to get their car serviced! He always has me in and out and is very knowledgeable More
by Dkbrown
Employees Worked With
January 17, 2017
Finally a Honda Serv Dept that truly Appreciates t/Customers So nice and so very refreshing to receive service from a Honda Staff who truly recognizes that if not for their customers - they would not be successf So nice and so very refreshing to receive service from a Honda Staff who truly recognizes that if not for their customers - they would not be successful and therefore they make every effort to make their customers feel appreciated! I am very excited to have a new Honda Service Home! Thank you to all who assisted me from my very first phone call up until my arrival! The nice Receptionist (who sets the tone for any establishment), Tony who was very helpful, Nice lady who checked me in when I arrived, The Serv Dept. Receptionist who checked me out, Gentleman in Parts Dept and of course - a very special Thank You to John M, who is so friendly and warm and who made my first Waldorf Honda experience/visit like a visit with an old friend. ;o) More
by YaYa
Employees Worked With
John Mohammed
December 28, 2016
Complimentary Oil Change I wanted to make sure to compliment Ms. Robyn Stroud for her professional and courteous service on yesterday! I also want to especially thank Mr. Ton I wanted to make sure to compliment Ms. Robyn Stroud for her professional and courteous service on yesterday! I also want to especially thank Mr. Tony Deep who told me whenever I came back to Waldorf Honda, he would make sure that my service was complimentary. That promise was made in August! I just went back on December 27th! He was not there, but Ms. Stroud honored what I told her and I got my oil changed without cost! My experience with Waldorf Honda has been mixed, BUT I was felt very well-treated yesterday! Thank you again, Mr. Deep and Ms. Stroud!! More
by Dr.Granni
Employees Worked With
