Waldorf Honda - Service Center

Customer Service Good morning, I live in DC and come to waldrof Honda for Automobile service. Ponka honda is closer. The quality of service is notthe same. .My serv Good morning, I live in DC and come to waldrof Honda for Automobile service. Ponka honda is closer. The quality of service is notthe same. .My service person Bernard is as awesome when I call he answers Ms. Cunningham what's going on with that honda.. We talk through the what I think it is. Ms. Cunningham bring it in will go from there. I have 2010 honda polit which is servicing me well. The customers service ,service work at waldrolf honda is bomb diggity Waldorf Honda keep up you quality of service and work. Marsha Cunningham More

Outstanding Came into dealership to explore which Honda model would fill our needs. Salesman Gregg Smith patiently listened to our needs/concerns and tutored us Came into dealership to explore which Honda model would fill our needs. Salesman Gregg Smith patiently listened to our needs/concerns and tutored us with each Honda model, provided expert knowledge of each of the models, and helped immensely during the selection process. Together, Mr. Smith and Mrs. Workman worked with us to ensure fair pricing on the new car as well as our trade-in. I have purchased several new Hondas over the years, commencing in 1987, and this experience once again proved why Honda is my auto of choice, and now Waldorf Honda will be my preferred dealership. More

Excellent dealership...fantastic service department.. Excellent dealership...all personnel friendly, knowledgeable and extremely helpful....fast service...will take my 2012 Odyssey nowhere else for any Excellent dealership...all personnel friendly, knowledgeable and extremely helpful....fast service...will take my 2012 Odyssey nowhere else for any type of service.. very happy More

It is the little things I have been bringing my Honda’s to be serviced at this shop for about 18 years and have been working with John for a while. He has excellent customer I have been bringing my Honda’s to be serviced at this shop for about 18 years and have been working with John for a while. He has excellent customer service skills. He is always kind and has a positive attitude. I am always greeted with a smile and a warm hello. He also has superb technical job knowledge and is highly competent. I know he would never steer me wrong. He informs me of what needs to be done soon and what can wait. This is really appreciated since I have more than one Honda! I am always in and out in a timely fashion. He even recently fit me in at the last minute when I had to reschedule a missed appointment for my 2016 Accord. These things are what make Mr. John Mohammed an awesome Service Associate and an asset to your organization! Thank you John! More

Service Very fast service and the service rep was virtually friendly. The waiting area was very clean and free water and coffee were available . Also free int Very fast service and the service rep was virtually friendly. The waiting area was very clean and free water and coffee were available . Also free internet service. More

Excellent Customer Service Over the past few months I have brought in my 2006 Honda Pilot and most recently my daughters 2013 Honda Accord for service. John and Robyn were both Over the past few months I have brought in my 2006 Honda Pilot and most recently my daughters 2013 Honda Accord for service. John and Robyn were both helpful, friendly and professional. I highly recommend Waldorf Honda for your next Honda maintenance appt. More

Don't rely on the safety inspection I had a few hundred dollars of work done on my 2004 CR-V on February 25, 2017, and they said they did their usual safety inspection, including giving I had a few hundred dollars of work done on my 2004 CR-V on February 25, 2017, and they said they did their usual safety inspection, including giving my battery a 'pass'. That very night my car wouldn't start, and when I opened the hood I saw an incredible amount of corrosion on and around the positive terminal. They could not have even looked at the battery and declared it to be in good shape. I relied on them to do that safety inspection, and because of that continued going to them after moving 40 miles away, so I was very disappointed in them. I called and sent a photo of my impressive corrosion and they called back quickly to apologize and say they didn't know how that could have happened. They offered me $30 off a new battery if I wanted one, which I suppose was nice of them, but I didn't consider it adequate compensation for their error. Anita Schuneman I More

Great service Car was ready on time. Service people were courteous and helpful. Pleasant experience. The recall was carefully explained to me. This was my 1st visi Car was ready on time. Service people were courteous and helpful. Pleasant experience. The recall was carefully explained to me. This was my 1st visit. More

grade excellent I bought a car from Steven and the service was great. I would highly recommend him to co-workers family and friends a good person and dealership. I bought a car from Steven and the service was great. I would highly recommend him to co-workers family and friends a good person and dealership. More

Customer service I called and John said come on in he will check my car out. I didn't have an appointment but I was in and out on a timely manner. I couldn't have done I called and John said come on in he will check my car out. I didn't have an appointment but I was in and out on a timely manner. I couldn't have done it without John Mohammed my service advisor. He deserves a 10 for exceptional customer service.. More