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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,221 Reviews

4,221 Reviews of Waldorf Honda - Service Center

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May 19, 2024

Bernard is my go-to service rep! Excellent service and knows his business! Understands the technical side of repairs and very helpful explaining the work that needs to be performed! More

by SJS5353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Waldorf Honda responded

Hello, we're happy you found our staff to be so helpful during your experience here at Waldorf Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2024

Customer service. Is great.Bernard is wonderful to work with he keep you posted on your work More

by LATRICIATURNER3770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Waldorf Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2024

They diagnosed the problem and repaired all the items quickly. My car was only in the shop two days. More

by TCR1TIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Waldorf Honda responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2024

Very reluctant and careless inspection and oil change. Even they haven’t changed the sticker for the oil change from the last time. More

by QAIS.AYUBI843
Recommend Dealer
No
Employees Worked With
Jeremiah Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Carter
May 20, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our number 1 goal. I apologize for your unpleasant experience with us. Please contact me at your convenience 240-427-1544 or jquillin@waldorfhonda.com. I am hopeful I will be able to restore your confidence in our Service Department.

May 18, 2024

Good services and fixed the problem, but an employee took my screwdriver and my 1/4" wratchet, socket and extension More

by RWILMOTH648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

I experienced great customer service and expedient service. Thank you so much for all you do! More

by BATTLE.KIONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2024

It's convenient and the service is great. I usually ask for Tony but Bernard was excellent as well. I recommend them both. More

by S. Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

May 17, 2024

So all went well for my visit to get my car fixed at Waldorf Honda. More

by STACYWILLIAMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Waldorf Honda responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 17, 2024

I've been coming to this Honda dealership for may years now for service of my children's vehicles and have never had anything other than prompt professional service! More

by TRMVA42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Waldorf Honda responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 17, 2024

I just brought a 2016 pilot,and the horn is defected and Waldorf Honda Sales Manager doesn't want to put a new horn on it !We talked about the horn during g the sell ,however just because it has a working d More

by penny4288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fee
1.0
This rating includes all reviews, with more weight given to recent reviews.
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