Waldorf Honda - Service Center

30,000 Service Great service, explained everything that was to be done, car ready when promised, Price charged was the same as estimate. Highly recommend this dea Great service, explained everything that was to be done, car ready when promised, Price charged was the same as estimate. Highly recommend this dealer to anyone needing their care serviced!!!!!!!!!!!! More

Excellent as usual! I highly recommend Honda Waldorf. Bernard is always courteous and professional and ensures that my service is timely and efficient. He's a great asset I highly recommend Honda Waldorf. Bernard is always courteous and professional and ensures that my service is timely and efficient. He's a great asset to your team. Thank you Bernard. More

Competent, Friendly, Helpful Everyone, from the gentleman who stood in the heat to direct and help me, to the cashier, and Robyn Stroud were geared for customer satisfaction. All Everyone, from the gentleman who stood in the heat to direct and help me, to the cashier, and Robyn Stroud were geared for customer satisfaction. All of my questions were answered, some before I even asked . I was always made to feel like my time was important, and the service on my Odyssey was well done. I normally shy away from dealerships, but I will return to this one. More

Great Experience I was in for a oil change, in by 7 am out by 8 am. Fantastic service!!' Suggest that the company provides coupons for service. I receive coupons fr I was in for a oil change, in by 7 am out by 8 am. Fantastic service!!' Suggest that the company provides coupons for service. I receive coupons from Pohanka Honda frequently. More

The worst experience ever! My first experience with the Waldorf location was a complete disaster. I took my car in because my car would not start. Before bringing my car in, I g My first experience with the Waldorf location was a complete disaster. I took my car in because my car would not start. Before bringing my car in, I got my battery tested to make sure the problem was not my battery. Once at Waldorf Honda, they informed me the battery was gone bad, before I can give the permission to change the battery they had already done so. That was $140.00. The next day, as I'm leaving work at 8pm, car would bot start. I called again, was told to bring my car in on Friday at 2pm. No problem. After waiting for about 2 hours, someone then came out and told me my starter went bad. I requested to get a refund of the $140 that I paid for the battery, I was told no. I then reached out to Headquarters to file my complaint. They informed me that they would ONLY document my concern. After my car was done, I went to the cashier to pay for the service. Because of my warranty, the cost was only $100.00. The cashier actually charged me the full amount of $840, once I realized what I was charged I informed the cashier, she then took my card to "reverse" the charges. I asked if that would affect my account in any way, she told me no because the charges were "reversed" it would not come out of the account. She then charged the correct amount of $100.00. I left the building still upset and not satisfied with having to miss 2 days of work and pay for a battery when I informed the service tech that I had my battery previously check. Once I left the shop, I went to pay my water bill, credit card declined. I checked my account and saw $940.00 had ben charged from Waldorf Honda. I called the Service Director, and the General Manager, both told me there was nothing they could do. They apologized for the mistake and did nothing to attempt to correct their error. Because of their mistake my bank account is currently over drawn by $500 in the negative. I informed the GM, that I was a single mother with 2 kids, I needed money to feed my children this weekend. He didn't care enough to make this situation better for me. They left me without ANY money to grocery shop for my kids from Friday to now! It's now Monday morning and I still have not gotten a call to rectify the problem. This is my worst experience ever! I would not recommend anyone here, for service or to buy a vehicle! The absolute worst. More

Excellent in every way Right from the time we arrived we were greeted and treated as a very welcome customer. The service done was very quick and the results were very posit Right from the time we arrived we were greeted and treated as a very welcome customer. The service done was very quick and the results were very positive. This is our third Honda automobile and it is service like this that keeps us coming back. More

Very good. I did not have to wait long. Everyone very courteous. Will return again. Had a bad experience with Jiffy Lube. I always had come to Honda before. I did not have to wait long. Everyone very courteous. Will return again. Had a bad experience with Jiffy Lube. I always had come to Honda before. More

service work Brought my car in during the week. Excellent service and the wait time was very short. Thanks again. Will bring my car back for service in the futu Brought my car in during the week. Excellent service and the wait time was very short. Thanks again. Will bring my car back for service in the future More

Great service and great service advisor Just had my car serviced two weeks ago but my car did not start this Sunday. Towed to Honda and they started to work on it promptly on MOnday, called Just had my car serviced two weeks ago but my car did not start this Sunday. Towed to Honda and they started to work on it promptly on MOnday, called me to explain the problems, and took care of the starter and a few other things that needed replacement. As usual always professional staff. Friendly and helpful. My car is running well again. The service manager is always excellent to work with. More

Service Manager During one of my oil changes. I had the pleasure of speaking to the service manager Tony Deep. I told him I had a Great experience, He said the Best w During one of my oil changes. I had the pleasure of speaking to the service manager Tony Deep. I told him I had a Great experience, He said the Best was yet to come. He is down to earth and a very informative about your organisation. In all your dealership has a Great staff, and Great Managers! I will be coming back! More