Waldorf Honda - Service Center

Horrible Rude Disrespectful customer Service! John Mohammed is the worst person I’ve ever encountered at waldorf Honda in the service department! John was very rude, and disrespectful to us. His c John Mohammed is the worst person I’ve ever encountered at waldorf Honda in the service department! John was very rude, and disrespectful to us. His customer service gets zero stars from us if it were available. We have never been treated like this ever! We come here to get our vechile serviced and we purchased our vechile at this dealership. He is an absolute disappointment to the company... I will be sure to spread the word. I had a 4:30 appointment didn’t leave the dealership until after 6pm! Unacceptable. Then the supervisor Tony Reese didn’t bother to correct his colleague when he knew he was wrong. He didn’t even offer an apology until I mentioned it to him. Poor poor poor customer service! In fact he said I can’t speak for John! Why not you are the supervisor and I am the customer! Tony gave an apology but with sarcasm, it definitely wasn’t sincere at all! More

Professional Dealership with Great Customer Skills. I live closer to another HONDA Dealer but drives to Waldorf for Services. When arriving, I look for john M. because he provides excellent services. I live closer to another HONDA Dealer but drives to Waldorf for Services. When arriving, I look for john M. because he provides excellent services. More

Routine service visit Came in for routine service but you never know what might be found. Guess what - I was good to go for under $100! Happy senior. Came in for routine service but you never know what might be found. Guess what - I was good to go for under $100! Happy senior. More

Incrieble caring guy who not just try to sell you car he act Outstanding personality and excellent customer service skills, make you like you needs are their first and Last prioty. Respect and value their custom Outstanding personality and excellent customer service skills, make you like you needs are their first and Last prioty. Respect and value their customers no matter what, I was very impressive and happy with my services and treatment by the entire Honda team. More

service review Robyn is always available and gets me in whenever i need to have service on my car. I used to go to Pohanka Honda which is closer for me but I drive Robyn is always available and gets me in whenever i need to have service on my car. I used to go to Pohanka Honda which is closer for me but I drive to Waldorf because the service is so much better. I recently had a courtesy check done at the last minute and was in and out in 15min. I really appreciate the great service Robyn provides everytime i stop by for service. More

AWESOME, SPECTACULAR, & UNMATCHED SERVICE John Mohammed was the absolute best service advisor. I had the pleasure of bringing my 1999 Honda Accord to have a diagnostic completed and then serv John Mohammed was the absolute best service advisor. I had the pleasure of bringing my 1999 Honda Accord to have a diagnostic completed and then serviced from what was found over the course of 4 days. While my car was being serviced, John ensured I had a loaner vehicle to run my errands. At no time was I treated unfairly, disrespected or lied to. John made sure I knew exactly what was wrong and needed to be fixed. Oh, the pricing is very fair. Bringing my Honda here saved me thousands of dollars in unneeded parts. My car is running better than ever and anytime my Honda need service, I will be scheduling it with John and bringing it to Waldorf Honda. Awesome service department. Thank you, Thank you and many more Thank you's. More

2005 Honda For Servicing Brought my car in for routine service. It had been a few months since I had been in previously for service. Service Department found some things tha Brought my car in for routine service. It had been a few months since I had been in previously for service. Service Department found some things that need to be corrected. The service advisor carefully went over the things that needed to be done. It was an excellent experience per usual. I left totally satisfied. More

First Scheduled Maintenance I expected to be at the service center for at least 1.5hrs but was there less than 40 min- boy was I shocked! The staff was courteous, friendly and k I expected to be at the service center for at least 1.5hrs but was there less than 40 min- boy was I shocked! The staff was courteous, friendly and knowledgeable. More

Get it in writing Vehicle in for service told to pay out of pocket for rental and would be reimbursed. Asked for that in writing after leaving dealership. Met with no r Vehicle in for service told to pay out of pocket for rental and would be reimbursed. Asked for that in writing after leaving dealership. Met with no return response. More

Prompt and Courteous Service Mr. Dixson has always provided great and prompt service. He is always pleasant, friendly, and so easy to deal with! His knowledge and expert advice Mr. Dixson has always provided great and prompt service. He is always pleasant, friendly, and so easy to deal with! His knowledge and expert advice has been a blessing to me. More