Waldorf Honda - Service Center

A positive experience I have always been treated courteously and respectfully each time I brought my car in for service. The employees have always been honest with me about I have always been treated courteously and respectfully each time I brought my car in for service. The employees have always been honest with me about the necessary repairs and their cost. As a senior citizen, I like get that senior citizen discount. More

Service Experience I'm always please with my service. Service staff are always professional and helpful. Very accommodating. Majority of the time I do not have a long I'm always please with my service. Service staff are always professional and helpful. Very accommodating. Majority of the time I do not have a long wait and they even provide shuttle if needed. More

Professional and courteous From the call to schedule my service to the experience itself with Robert, the primary face, the appointment went very well. He was incredibly friend From the call to schedule my service to the experience itself with Robert, the primary face, the appointment went very well. He was incredibly friendly, professional, and courteous. By the way, this has been a great vehicle. Thank you. More

$20 labor Charge to Replace a $5 Turn Signal Bulb I’m extremely pleased with courtesy of employees from the telephone receptionist to service manager and cashier and the quality of work; however $20 t I’m extremely pleased with courtesy of employees from the telephone receptionist to service manager and cashier and the quality of work; however $20 to install a light bulb perpetuates the bad press dealership service departments get on charging exorbitant service costs. On a $2300 bill, you should have been able to install the light bulb for free. So for poor judgment and failure to exercise good will, 1 Star More

John Mohammed is the best!! I have been dealing with John M at waldorf honda for a while now and he proves that customer sevice is a number one priority! John doesn't give the r I have been dealing with John M at waldorf honda for a while now and he proves that customer sevice is a number one priority! John doesn't give the run-around! I always feel comfortable that whatever works need to be done, it will get done at a reasonable cost anfmd does not take too much time!! Thanks for the hard work John!!! More

Horrible Rude Disrespectful customer Service! John Mohammed is the worst person I’ve ever encountered at waldorf Honda in the service department! John was very rude, and disrespectful to us. His c John Mohammed is the worst person I’ve ever encountered at waldorf Honda in the service department! John was very rude, and disrespectful to us. His customer service gets zero stars from us if it were available. We have never been treated like this ever! We come here to get our vechile serviced and we purchased our vechile at this dealership. He is an absolute disappointment to the company... I will be sure to spread the word. I had a 4:30 appointment didn’t leave the dealership until after 6pm! Unacceptable. Then the supervisor Tony Reese didn’t bother to correct his colleague when he knew he was wrong. He didn’t even offer an apology until I mentioned it to him. Poor poor poor customer service! In fact he said I can’t speak for John! Why not you are the supervisor and I am the customer! Tony gave an apology but with sarcasm, it definitely wasn’t sincere at all! More

Professional Dealership with Great Customer Skills. I live closer to another HONDA Dealer but drives to Waldorf for Services. When arriving, I look for john M. because he provides excellent services. I live closer to another HONDA Dealer but drives to Waldorf for Services. When arriving, I look for john M. because he provides excellent services. More

Routine service visit Came in for routine service but you never know what might be found. Guess what - I was good to go for under $100! Happy senior. Came in for routine service but you never know what might be found. Guess what - I was good to go for under $100! Happy senior. More

Incrieble caring guy who not just try to sell you car he act Outstanding personality and excellent customer service skills, make you like you needs are their first and Last prioty. Respect and value their custom Outstanding personality and excellent customer service skills, make you like you needs are their first and Last prioty. Respect and value their customers no matter what, I was very impressive and happy with my services and treatment by the entire Honda team. More

service review Robyn is always available and gets me in whenever i need to have service on my car. I used to go to Pohanka Honda which is closer for me but I drive Robyn is always available and gets me in whenever i need to have service on my car. I used to go to Pohanka Honda which is closer for me but I drive to Waldorf because the service is so much better. I recently had a courtesy check done at the last minute and was in and out in 15min. I really appreciate the great service Robyn provides everytime i stop by for service. More