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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,226 Reviews

4,226 Reviews of Waldorf Honda - Service Center

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October 14, 2018

Slow Work The staff is knowledgeable, however staff was slow welcoming me and getting my ticket in the computer. I was at the dealership for 4 hours for tire re More

by janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Deep
Oct 29, 2018 -

Waldorf Honda responded

We are extremely disappointed to hear that your experience with our Service Team has fallen short of your expectations. The experience of our customers is our top priority and we take these matters very seriously. Unfortunately, since your name is not displayed, we are unable to contact you directly. If you could please contact our General Manager, Dan Moltz, at 301-843-8700, we would very much appreciate it. We apologize for any inconvenience you've faced, and hope to speak with you soon.

October 14, 2018

Courteous and competent service. Even without an appointment, I have consistently received prompt, friendly service for my scheduled maintenance on my vehicle. I received a good price More

by JDGILMOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Perez, Tim Britt
October 14, 2018

walk-in Oil Change I gave the rating I did because of the service I received. It was superior compared to other times I have come in. Tim got me in and out without an ap More

by TAILERDEMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Britt
October 12, 2018

Hornswaggled Purchased an extended warranty, they always find a reason not to honor the extended warranty. They didn’t update me on a regular basis unless I called More

by hansallen602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Sylvis
Oct 13, 2018 -

Waldorf Honda responded

I am sorry to hear about your experience in our Service Department. We would like to speak with you about your visit. Please reach out to our Service Director Tony Deep. He can be reached at 301-843-8700.

October 12, 2018

Kudos!! Outstanding customer service, maintenance scheduling and work completion on my vehicle. My service representative has NEVER failed to inform me of wh More

by GLASSCOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna, Alexis, Tony Deep
October 12, 2018

Prompt and friendly service plus a car wash! I had a very positive experience. The service advisor was very helpful and even let me know I didn’t need one of the services I thought I might need More

by bluemariposa902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Sylvis, Kelly Conley
Oct 13, 2018 -

Waldorf Honda responded

We appreciate your feedback as it helps us grow as a dealership. We look forward to your return.

October 11, 2018

Awesome! When I arrived on Monday they were very busy! Bearnad was great worked hard to get my vehicles looked at ....he informed me that parts had to be order More

by PJJK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2018

Waldorf Honda - Service Dept The service dept at Waldorf Honda is great. I use to frequent the one where I initially purchased my car however that dealership is too busy and the More

by SUVANNY.ESTRADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Britt
October 11, 2018

Excellent Service!! Never a bad experience at Honda Waldorf. I had an issue with the alarm going off in my CRV. Monday was a very busy day for the service team. I spoke t More

by mverdant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2018

Oil Change The vehicle was delivered at the promised time. The Waiting room was very clean and comfortable. I requested no wash because the vehicle was just de More

by BTGPROUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Britt
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